Casa Nueve

2.0 star property

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Photo gallery for Casa Nueve

Exterior
Room, Balcony, Courtyard View
Room
Exterior
Steam room, hot stone massages

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
3a. Cda. de Pila Seca Zona Centro, 9, San Miguel de Allende, GTO, 37700
  • Place, Allende Garden
    ‪7 min walk‬
  • Place, San Miguel de Allende Historical Museum
    ‪7 min walk‬
  • Place, Church of San Miguel Arcángel
    ‪9 min walk‬

Room options

Room

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 1 Bedroom, Balcony, Courtyard View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, Balcony, Courtyard View

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Suite

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Suite

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About this property

Casa Nueve

This smoke-free hotel features a full-service spa, an outdoor pool, and a steam room. WiFi in public areas is free. Other amenities include spa services and a TV in a common area. Change of towels is available on request.
Casa Nueve offers 9 accommodations with minibars and espresso makers. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Piedra Sagrada. Services include hot stone massages and massages. The spa is equipped with a steam room. The spa is open daily.
During your stay at Casa Nueve, you're just a quick walk from Church of San Miguel Arcángel. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Treat yourself to massages at Piedra Sagrada
  • Amenities include a communal living room and TV in a common area
  • Onsite recreation includes a steam room and Pilates classes
  • Just a 1-minute drive from Church of San Miguel Arcángel and 11 minutes from La Gruta Spa
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Casa Nueve offers its guests a full-service spa, an outdoor pool, and a steam room. WiFi is free in public spaces. Casa Nueve also features spa services, a communal living room, and pool umbrellas.

This San Miguel de Allende hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 20 per night)

Things to do

  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Steam room
  • TV in common areas

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot stone massages
  • In-room massages
  • Spa open daily
  • Steam room

Accessibility

  • No lift

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 50 per pet, per night
  • Weight limit: 44 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20 per night (3281 ft away)
  • Pet fee: USD 50 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Casa Nueve Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 60 reviews
Rating 8 - Good. 6 out of 60 reviews
Rating 6 - Okay. 3 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 5 out of 60 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
The room and hotel were very nice and quiet. Flor at the front desk was amazing and very sweet! We enjoyed our stay very close walking distance to everything.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, bed and pillows. Very quiet too. Will definitely go back again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

PAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very hospitable and super friendly staff. I loved my stay and we had the comfiest bed ever
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Private hot-tub was a nice touch.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property..
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great brand new boutique hotel with great service and 15 mins walk to town square with excellent restaurants nearby. Highly recommend trying the guacamole. Staff was very friendly, responsive and accommodating. They helped me arrange transfers to/from the airport. I would stay here again.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

JINETTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a gem!!!!!

I absolutely LOVED this place!!! Only 9 rooms. Amazing decor! The bed was amazing. I can’t say enough about how great this place was. I was very lucky to have found this place. Our concierge was so wonderful and accommodating. This place is special
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

JOSE MIGUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be great if lightining from the street could be upgraded. In some areas is very dark and since the street is not flat (rocky) could be dangerous.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Benedetto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not visit the spa but it looked nice
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Rogelio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Experienced problems with HOT water
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Osvaldo

Liked: Cleanliness, amenities, property conditions & facilities
Increíble la estancia, todos muy amables y súper cómodo todo en el lugar
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Flor fue muy amable. Nos encantó el hotel y el servicio.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Maria Cristina

Liked: Cleanliness, staff & service, amenities
El personal es muy amable y muy atento. La habitación muy bonita y limpia. Lo único que no nos gusto es que no tenían servicio de alimentos.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Maravillos. Bien servicio y me encanto el salon de pilates
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Luis Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente. El personal atento a toda solicitud y muy amables.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Luis

Liked: Cleanliness, amenities
Disliked: Staff & service
El personal no le importó dejarme sin agua caliente, reporte el problema y no atendieron
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Vicente

Disliked: Amenities
Mal servicio pesimas habitaciones
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
La limpieza, la cama es muy comoda, la televisión y la regadera.
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Alondra

Disliked: Cleanliness, amenities
Horrible hotel, ni nos quedamos en cuanto lo vimos. Pido reembolso de hotels.com por favor, se nos arruino el año nuevo. No podiamos quedarnos en un hotel taaan feo y no encontramos otro lugar donde quedarnos, nos regresamos a Mexico
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sandra Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La tina de la habitación está descompuesto el tapón y se fuga el agua, no se puede hacer uso
Stayed 1 night in Dec 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities
El servicio de la recepcionista y Sergio fue excelente.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, amenities, property conditions & facilities
La habitación supero nuestras expectativas así como las instalaciones del hotel. El personal en todo momento fue amable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel muy tranquilo y con detalles decorativos muy especiales. Únicamente el internet en la habitación FATAL
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente un espacio tranquilo
Stayed 1 night in Dec 2025