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Real InterContinental San Pedro Sula at Multiplaza Mall by IHG

5.0 star property

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Photo gallery for Real InterContinental San Pedro Sula at Multiplaza Mall by IHG

Poolside bar
Exterior
Exterior
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking included
  • Gym

Explore the area

Map
Colonia Hernandez Y Blvd Del Sur, Multiplaza Mall, San Pedro Sula, Cortes, 3818
  • Multiplaza Mall
    ‪3 min walk‬
  • Parque Central
    ‪19 min walk‬
  • San Pedro Sula Cathedral
    ‪3 min drive‬
  • San Pedro Sula (SAP-Ramon Villeda Morales Intl.)
    ‪17 min drive‬

Room options

View all photos for Classic Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds

8.8 out of 10
Excellent
(12 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Pool View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mountain View

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, Club lounge access

Presidential Suite, Club lounge access

Presidential Suite, Club lounge access

  • 85 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 2 Double Beds, Mountain View

Classic Room, 2 Double Beds, Mountain View

Classic Room, 2 Double Beds, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access

Room amenity

Classic Room, 2 Double Beds, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Club lounge access

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Pool View

City view

Junior Suite, 1 King Bed, Club lounge access, Pool View

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Junior Suite, 1 King Bed, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club lounge access, Pool View (Top Floor)

Room amenity

Junior Suite, 1 King Bed, Club lounge access, Pool View (Top Floor)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club lounge access

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Classic Room, 2 Double Beds, Club lounge access

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Pool View

Room amenity

Classic Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Restaurant

Hyatt Place San Pedro Sula

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (932)
The price is €120
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Hyatt Place San Pedro Sula

About this property

Real InterContinental San Pedro Sula at Multiplaza Mall by IHG

Luxury San Pedro Sula hotel connected to a shopping center, steps from Multiplaza Mall
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Real InterContinental San Pedro Sula at Multiplaza Mall by IHG offers 149 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Coffee/tea makers and minibars are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This San Pedro Sula hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
With your stay at Real InterContinental San Pedro Sula at Multiplaza Mall by IHG, you're connected to a shopping center and just a quick walk from Multiplaza Mall. Free WiFi in public areas, free self parking, and a full-service spa are available.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine and garden views while dining at Bambú
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with facials, massages, or body treatments at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Steps from Multiplaza Mall and a 3-minute drive from San Pedro Sula Cathedral
  • Airport and local-area shuttle service available for a fee
Real InterContinental San Pedro Sula at Multiplaza Mall by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, 4 meeting rooms, and coworking spaces. Event space at this hotel measures 3567 square feet (331 square meters) and includes a conference center. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury Real InterContinental San Pedro Sula at Multiplaza Mall by IHG. An airport shuttle (available on request) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star San Pedro Sula hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Bambú - This poolside restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
NAU Sushi Lounge - This poolside lobby lounge specializes in sushi and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Factory Steak & Lobster - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 7:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: HNL 570 to 570 for adults and HNL 285 to 285 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bambú
  • Factory Steak & Lobster
  • NAU Sushi Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (3,567 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 5:00 AM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HNL 570 to 570 for adults, and HNL 285 to 285 for children
  • Airport shuttle fee: HNL 546 per person (one-way)
  • Airport shuttle fee per child: HNL 546 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Real InterContinental San Pedro Sula at Multiplaza Mall by IHG offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 5:00 AM.
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Real San Pedro Sula
InterContinental San Pedro Sula
Real InterContinental Hotel San Pedro Sula
Real InterContinental San Pedro Sula
San Pedro Sula InterContinental
Real InterContinental San Pedro Sula Multiplaza Mall Hotel
Real InterContinental San Pedro Sula Multiplaza Mall Hotel
Real InterContinental San Pedro Sula Multiplaza Mall
Hotel Real InterContinental San Pedro Sula at Multiplaza Mall
Real InterContinental San Pedro Sula
Real InterContinental Multiplaza Mall
Real InterContinental Multiplaza Mall Hotel
Real InterContinental San Pedro Sula at Multiplaza Mall

Real InterContinental San Pedro Sula at Multiplaza Mall by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 543 reviews
Rating 8 - Good. 120 out of 543 reviews
Rating 6 - Okay. 30 out of 543 reviews
Rating 4 - Poor. 22 out of 543 reviews
Rating 2 - Terrible. 24 out of 543 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Carlos, Roanoke

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
El señor que ayuda a llevar el equipaje a las habitaciones tendría que ser el encargado de recibir a las personas y hacer el registro ya que es una persona tan amable y se gana el respeto de cualquiera,al contrario de las séñoras que nos recibieron, ellas parece que son las dueñas del hotel,falta de amabilidad,carisma o buen trato a las personas, No me volvería a quedar en ese lugar por eso. Decepcionante el ambiente, personas con falta de cultura que se creen ricos por trabajar o hospedarse ahí que por cierto hay lugares mucho mejores, claro que hay que viajar y salir de su país para que entiendan mejor de la vida.
Stayed 1 night in Mar 2025

10/10 Excellent

Guitze

Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald

Stayed 1 night in Feb 2025

10/10 Excellent

Nydia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Donald

Stayed 1 night in Feb 2025

10/10 Excellent

Iván

Travelled with family and small children
Liked: Staff & service
Convenient
Stayed 1 night in Feb 2025

10/10 Excellent

Richard, Orange Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 3 nights in Jan 2025

2/10 Terrible

Lorena

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
First , there was no water . Cable on tv was not working. When the water came , it came with dirt .
Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have no Spanish. Everyone was patient with us and helped us get registered and at the restaurant with ordering our meal. It was nice to have hot water in the shower and the room was comfortable and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Arlette

Liked: Cleanliness, amenities
Todo muy trankilo
Stayed 4 nights in Dec 2024

10/10 Excellent

Leonidas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Carlina

Travelled with family
Liked: Amenities, property conditions & facilities
Great!!
Stayed 4 nights in Nov 2024

10/10 Excellent

Carlina

Travelled with family
Liked: Amenities
The Hotel Real Intercontinental is a great place to stay, Employees are amazing, like family, Courteous, well educated, considerate, compassionate, loving and very attentive! Felt at home! Rooms are great! please keep It up, you are one of the Best or the Best! I am so Happy and enjoyed it!! Melquisidet and Rigoberto were excellent, honestly as soon as you arrive the pampering begins!! GOOD
Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in San Pedro Sula you feel like you are in home , I highly recommend it. Friendly staff, delicious food, very affordable
Stayed 2 nights in Nov 2024

10/10 Excellent

EDGAR

Stayed 2 nights in Oct 2024

6/10 Okay

Ricardo

Liked: Cleanliness, property conditions & facilities
Lots of noise in next room. I requested transferring from room but staff did not coordinate
Stayed 1 night in Oct 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very helpful and friendly. Rooms could use some updating but were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Jose

Business traveller
Liked: Cleanliness, staff & service
Good hotel but a level below usual Intecontinental standards
Stayed 2 nights in Aug 2024

8/10 Good

Michael

B
Stayed 1 night in Jul 2024

10/10 Excellent

José Raúl

Stayed 2 nights in Jul 2024

10/10 Excellent

José Raúl

Stayed 1 night in Jul 2024

10/10 Excellent

Benigno

Stayed 3 nights in Jul 2024

10/10 Excellent

LILIAM

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best hotel ever!
Stayed 3 nights in Jul 2024