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Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham

3.5 star property

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Photo gallery for Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham

A courtyard with a central fountain, arched windows, and a pathway leading to the entrance.
A courtyard with a brick entrance, a stone pathway, and neatly trimmed topiary trees.
A table set with breakfast items, including pancakes, a fruit salad, and coffee, overlooking a forested area.
A bar area with shelves of bottles and glasses, a curved counter, and bar stools.
A modern hotel lobby with a wooden reception desk, a staircase, and a glass railing overlooking the lobby.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
Camino Ex Hacienda de Chautla S/N, San Salvador el Verde, PUE, 74135
  • Place, Chautla Hacienda
    ‪3 min drive‬
  • Place, Iztaccíhuatl-Popocatépetl National Park
    ‪19 min drive‬
  • Place, Xicotencatl National Park
    ‪23 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a chair, a television mounted on a wooden panel, and a bathroom with a mirror and sink.

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking (Pull-out Bed)

A bedroom with a wooden ceiling, a bed with white linens, a patterned wall, and a large window with curtains.

Suite, 1 King Bed, Non Smoking (Pull-out Bed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Room, 2 Queen Beds, Mobility Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

A double room with two beds, a wooden headboard, a patterned wall, and a painting.

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Junior Suite, 2 Queen Beds, Non Smoking (Pull-out Bed)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 2 Queen Beds, Non Smoking (Pull-out Bed)

  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham

A restaurant, a bar/lounge, and a coffee shop/cafe are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham offers 29 accommodations with safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This San Salvador el Verde hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham. During your stay, you'll be within walking distance of Chautla Hacienda. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine at Restaurante Magueyana, a fine-dining restaurant with garden views
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • 28.2 mi (45.4 km) from Angelopolis Commercial Center
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star San Salvador el Verde hotel.

Restaurante Magueyana - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Restaurante Magueyana

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 1 floor
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Misión Grand Ex-Hacienda Chautla San Salvador el Verde
Hotel Misión Grand Ex-Hacienda Chautla
Misión Grand Ex-Hacienda Chautla San Salvador el Verde
Hotel Misión Grand Ex-Hacienda Chautla San Salvador el Verde
Misión Grand Ex-Hacienda Chautla San Salvador el Verde
Hotel Hotel Misión Grand Ex-Hacienda de Chautla
Hotel Misión Grand Ex-Hacienda de Chautla San Salvador el Verde
Hotel Misión Grand Ex-Hacienda Chautla
Hotel Misión Grand Ex Hacienda de Chautla
Misión Grand Ex-Hacienda Chautla
Mision Ex Hacienda Chautla
Mision Ex Hacienda Chautla
Misión Grand Ex hacienda de Chautla
Hotel Misión Grand Ex Hacienda De Chautla
Hotel Mision Grand Ex Hacienda Chautla Hotel
Hotel Mision Grand Ex Hacienda Chautla San Salvador el Verde

Hotel Ex hacienda Chautla Puebla, Trademark by Wyndham Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 787 reviews
Rating 8 - Good. 232 out of 787 reviews
Rating 6 - Okay. 87 out of 787 reviews
Rating 4 - Poor. 33 out of 787 reviews
Rating 2 - Terrible. 24 out of 787 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ex hacienda is amazing because its beauty is all natural and in good shape.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, but for a "suite" there should be more amenities, like a mini fridge or at the very least, a hair dryer.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nature is great but a lot of mantainance needed
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hidden gem around Chautla. One of the best Mision Hotel that I've stayed. The property is beautifully kept. The staff is always there whenever you need something. We felt very cared. Food is delicious at the restaurant. The access from the hotel to the castillo is very convenient. A big applause to the staff doing the leyendas tour, it was excellent!! Definitely a place I would stay again without doubt.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Jose L.

Liked: Cleanliness, staff & service, property conditions & facilities
Based on my experience on my different hotels I have ever been, this place is not only unique...the staff is amazing, the service in all areas keep us super happy until the last minute. Ms. Xóchitl the Manager, take care of us making sure we were happy enough. The front desk service was very polite and kind, and they put always an special attention to us. The food!!!!! Simply amazing!!!
Verified

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places for a quick escape from city traffic and stress. Staff are friendly and courteous, ready to help anytime! Breakfast is good, but better if you upgrade to the buffet ;) If you plan to visit the adjacent park, be advised they respond to different management and business rules and sometimes there are frictions among them and the hotel. This is not the hotel's fault at all.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Irina

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful historical place

Beautiful place. Good service. Towels should be changed, they looks like rags and you should offer more towels for the hands, not just one tiny washcloth. Beds were comfy. Tv has no english channels or ability to seitch the audiu. In such touristic place you should have something for turists to do at night time. Beautiful, well kept grounds. Rooms smell musty and pipes smell too. But over all I would stay there again. If you can bring your own coffee- do it. The only coffee you can get in the office in the morning and in the restaurant- both literally horrible.
Stayed 1 night in Oct 2023
Verified

6/10 Okay

Eddy

Liked: Cleanliness, property conditions & facilities
El acceso al Castillo de Chautla no es cuidado y estuvimos esperando a que abrirán por casi 40’ a pesar que les habíamos avisado…porque? El vigilante se fue a comer. La alberca y SPA no son funcionales todavía. Lástima, porque el resto del personal se esfuerza en ofrecer una buena experiencia
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

jose manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MUY BONITO
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel muy bonito!! Súper recomendable
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien, habitaciones modernas.
Stayed 1 night in Mar 2026
Verified

8/10 Good

INOCENTE

Liked: Cleanliness, amenities, property conditions & facilities
Le pongo 4 estrellas porque dijeron que no estaba mi reservación y como que no tienen mucha organización todavia
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jan 2026
Verified

8/10 Good

VIRGINIA

Liked: Cleanliness, staff & service
En remodelación con pocos servicios .
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La habitación muy bien, el restaurante también, en general muy bien, es un hotel nuevo y le faltan amenidades, pero el hotel es espectacular, la comida bien (nada fuera de lo normal) y los jardines y de más, esta espectacular. Bueno para una escapada, el único pero: no aceptan mascotas. Pero en general muy bien, en unos meses que está al 100% va a estar mejor
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Buena
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities
La limpieza,la suite es preciosa,el personal super amable ,la comida en el restaurante excelente,los policías ,jefe de mantenimiento muy atentos y serviciales Servicio de calidad ,atención ,comida ,la belleza del lugar
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Jeannine

La hacienda a cargo del hotel mision era bellisima. Ahorita con wyndham pero, le falta muchísimo trabajo, ojala recuperen los jardines y las fuentes. Ls urge unos buenos jardineros, ni las plantas de adentro del hotel estan bien cuidados.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Habitación muy limpia.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

JOSE FERNANDO

Liked: Cleanliness, amenities, property conditions & facilities
Es un muy bonito hotel, esta en construcción algunas áreas pero para desconectarte de la ciudad esta super bien y no es caro. Lo que más me gusto fue el sabor de la comida del restaurante. Es comida fresca hecha al momento y no percibí nada de comida congelada o empaquetada. Con razón va mucha gente al buffet de fin de semana aunque no se hospede.
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

JULIO CESAR

Disliked: Cleanliness, staff & service, amenities
No me hicieron válido el pago a través de hoteles.com/expedia y no pudimos quedarnos en el hotel hechando esto a perder todos nuestros planes. El gerente dijo que ellos no pueden cobrar de expedia/hoteles.com y que yo lo tenía que solucionar. ¿Entonces no tienen convenio con expedia? ¿No se promocionan a través de esa plataforma? Además nadie en hoteles.com/expedia ha podido ayudarme con el reembolso, es imposible comunicarse con ellos, los supuestos agentes apenas hablan español y cuelgan a propósito, etc. Terrible experiencia sin apoyo de ninguna de las partes.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es bello
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció un maravilloso lugar
Stayed 1 night in Jun 2024