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Colectia Hotel Urumea

2.0 star property

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Photo gallery for Colectia Hotel Urumea

Front of property
Lobby sitting area
Lobby sitting area
Daily buffet breakfast for a fee
Triple Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Paseo del Urumea, 15 , San Sebastián, Gipuzkoa, 20014
  • Place, Reale Arena
    ‪11 min walk‬
  • Place, Concha Promenade
    ‪14 min walk‬
  • Place, Concha Beach
    ‪16 min walk‬
  • Airport, San Sebastian (EAS)
    ‪20 min drive‬

Room options

View all photos for Twin Room

A hotel room with a bed, desk, chair, lamp, and a picture on the wall.

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room

Double Room

Double Room

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Murphy Bed OR 1 Double Bed and 1 Single Murphy Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Double Room Single Use

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Colectia Hotel Urumea

This smoke-free hotel features concierge services, tour/ticket assistance, and a TV in a common area. WiFi in public areas is free. Other amenities include a front-desk safe.
Colectia Hotel Urumea offers 25 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Sebastián hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the overall property condition at Colectia Hotel Urumea. During your stay, you're just a quick walk from Guau Park. You'll find features like free WiFi in public areas, plus breakfast (surcharge) and concierge services. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes bike rentals
  • 12 minutes by foot from Reale Arena and a 4-minute drive from Miramar Palace
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Colectia Hotel Urumea, you'll find tour/ticket assistance, concierge services, and a front-desk safe. WiFi is free in public spaces. Colectia Hotel Urumea also features a television in a common area and an elevator. A complete renovation of Colectia Hotel Urumea was completed in February 2026.

This San Sebastián hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM to 10:30 AM and on weekends from 8:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:30 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Built in 2014
  • Renovated entire property - February 2026
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual decor
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from June 26 2026 to July 1 2026 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casual Del Jazz San Sebastian
Casual del JAZZ San Sebastian Hotel San Sebastian
Casual del JAZZ San Sebastian Hotel
Casual del JAZZ San Sebastian San Sebastian
Casual del JAZZ San Sebastian Hotel San Sebastian
Casual del JAZZ San Sebastian Hotel
Casual del JAZZ San Sebastian San Sebastian
Casual Del Jazz San Sebastian
Colectia Hotel Urumea Hotel
Casual del JAZZ San Sebastian
Colectia Hotel Urumea San Sebastián
Colectia Hotel Urumea Hotel San Sebastián

Colectia Hotel Urumea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 188 reviews
Rating 8 - Good. 72 out of 188 reviews
Rating 6 - Okay. 20 out of 188 reviews
Rating 4 - Poor. 3 out of 188 reviews
Rating 2 - Terrible. 2 out of 188 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service
Room was clean, spacious and a good breakfast
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Allison

Liked: Cleanliness, staff & service, amenities
Lovely helpful staff after I made an error checking in. No key cards but an app to use for all doors was really handy! Great position and great parking .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, property conditions & facilities
Safe, friendly staff, walkable to downtown.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

melfyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location of hotel
Stayed 3 nights in Oct 2022
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an excellent hotel with it's own character making it unique also easy to find on the edge of the old San Sebastien
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, clean hotel, small rooms but not a problem
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff that we happy to see us every time we walked in or asked a question, super clean awesome breakfast and every thing you need ,out of the hustle of the old town but only a short 10 min walk away, will definaltey stay there again ,great value for the cost
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated the breakfast that is complementary. Staff is very friendly and room was nicely decorated. Would stay again for sure.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities
Good location though took a little while to find the hotel as it’s not brilliantly signposted. But the staff and the rooms are nice. Quiet, and the bed is comfortable. Walkable along the river to the old town.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is basic but clean and in a walkable location to central San Sebastián. It has a good breakfast and all of the staff I dealt with were helpful and friendly.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a quiet area. Close to the bus and train stations and only a 20min walk to the most popular places in the city. Very comfortable bed and brand new rooms.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Staff and Breakfast

A newer hotel with a great staff and a great breakfast. The soundproofing is a bit light (I was by the elevator) and it’s about 15 minutes to the tourist district. The walk to the tourist district is lovely.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Ms A M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff

A great budget hotel. Good location if you're arriving by bus, very friendly staff. Quiet room, comfortable bed and good air con. Breakfast was plentiful.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a place to sleep and park. We could walk into the centre easily and the underground parking felt secure. Note that it's small so the reception is not 24/7 and there's no breakfast. Also only park where there are hotel signs as it's a shared car park with loval residents.
Stayed 1 night in May 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Convenient location near main rail/bus station and the centre of town. Room has all the amenities you'd expect a good breakfast offering. Good value for money.
Stayed 7 nights in Nov 2022
Verified

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good with an underground garage. The shower door was broken.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible staff and very clean!

The staff was extremely friendly our entire stay! One of the ladies called the airline and delivery service about our lost luggage and helped us research when it would be delivered! It was so incredibly kind and eased a lot of stress. The room was clean, breakfast was delicious. We would highly recommend this hotel to anyone visiting San Sebastián.
Stayed 9 nights in Jun 2022
Verified

6/10 Okay

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities
Small rooms, we could hear other guests and water sounds
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay.

This was a great spot for our three day visit in San Sebastian. The room was small but clean and comfortable and there was a parking garage in the same building. The old town was just a 15 minutes walk away. The staff was extremely helpful and the breakfast was yummy! The only complaint is that the room could have had a bit more light.
Stayed 2 nights in Sep 2022
Verified

8/10 Good

Porfirio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with parking, litte of the way of town center but with good transportation, Keys went kaput at second day and would not let me in the garage, called the number since staff leaves at 3pm i beleive, was hable to give me code to go into bldg and get master key to get to room and open garage, people getting there aftter staff have to follow instructions real carefully. Otherwise good for the money i had a car so great plus with the free parking.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Matt

Disliked: Cleanliness, amenities, property conditions & facilities
It's not well located, there is nothing of note nearby, no bars, no shops.The bathrooms are unventilated and the rooms hot. So despite the friendly staff who were lovely, I wouldn't recommend staying here.
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

kenji

Disliked: Cleanliness, property conditions & facilities
The rate of the hotel was too expensive to single person. There were no single room and single bed when I reserved for my stay around that area by Expedia. Therefore, I had to pay the fee of double single bed for my stay.
Stayed 6 nights in Jul 2023
Verified

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I would say the front desk workers were rather inflexible when it came for asking for 45 extra minutes to check out and also cancel a second nights stay. Neither were approved. Rooms are tiny. Shower is small and bathroom is small. Overall I would not stay here again but that is because of the customer service
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved the room because it was very clean and spacious, with comfortable beds and pillows. The location of the hotel was perfect for us. The only disappointing aspect was the staff and service. We were ignored upon arrival while the staff member continued a conversation with someone behind the desk. Eventually he told us to wait a moment (no greeting) while he organized his papers. When we returned in the evening, he only greeted us when we first greeted him. The same happened in the morning with a different person when checking out. The staff members did not make us feel welcome, but everything else was good.
Stayed 1 night in Jun 2024