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Welcome Gros

1.0 star property

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Photo gallery for Welcome Gros

Beach nearby
Premium bedding, down duvets, minibar, in-room safe
Private kitchen
Bathroom
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
C/ Iparraguirre, 3, San Sebastián, Gipuzkoa, 20001
  • Place, San Ignacio Church
    ‪3 min walk‬
  • Place, Kursaal Congress Centre and Auditorium
    ‪5 min walk‬
  • Place, Concha Promenade
    ‪11 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for City Single Room

Premium bedding, down duvets, minibar, in-room safe

City Single Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Premium bedding, down duvets, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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Reception
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  • Air-conditioning
  • Parking available
  • Housekeeping
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The price is €180
includes taxes & fees
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About this property

Welcome Gros

This smoke-free hotel features a business center, concierge services, and free newspapers. Free breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe and multilingual staff assistance.
Welcome Gros offers 26 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. This San Sebastián hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

During your stay at Welcome Gros, you're just a quick walk from Bay of Biscay. Enjoy features like free breakfast and free WiFi in public areas, plus a business center.
  • Free breakfast served daily
  • Free WiFi
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Within a 15-minute walk of Bay of Biscay and Concha Promenade
Public spaces have free WiFi. You'll find a business center on site. Free breakfast is available daily. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Welcome Gros.

This Beaux Arts San Sebastián hotel is smoke free.

Guests are served free breakfast daily from 4:00 AM to 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per day)

Food and drink

  • Free breakfast available daily 4:00 AM to 1:00 PM

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Beaux Arts architecture
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:30 AM - 11 PM) and Saturday - Sunday (8 AM - 9 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 33.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 20 per day (984 ft away)
  • Rollaway bed fee: EUR 33.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 11 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Welcome Gros Hotel San Sebastian
Welcome Gros San Sebastian
Welcome Gros Hotel
Welcome Gros Hotel
Welcome Gros San Sebastián
Welcome Gros Hotel San Sebastián

Welcome Gros Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 143 out of 269 reviews
Rating 8 - Good. 105 out of 269 reviews
Rating 6 - Okay. 14 out of 269 reviews
Rating 4 - Poor. 6 out of 269 reviews
Rating 2 - Terrible. 1 out of 269 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

edouard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent séjour. Très bon accueil. Hôtel très bien situé, proche vieille ville.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Juan Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien, y con un trato muy amable
Stayed 1 night in Aug 2022
Verified

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel heeft maar 1 ster, naar onze mening onterecht! Keurig schoon, nette kamer, wel een beetje klein, maar voor een paar dagen prima! Vriendelijk personeel, lift aanwezig, gratis koffie met een cake je. Moeten best 1 of 2. Sterren bij
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Our room was clean, comfortable and close to city sites at an affordable price. Staff was friendly and helpful. They have a great coffee and chocolate machine that serves really delicious drinks.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Eyvind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, clean and friendly

Near surf beach and old city.
Stayed 3 nights in Jun 2022
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 4 nights in May 2022
Verified

8/10 Good

Gianpaolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleines Zimmer, aber modern und bequem eingerichtet. Für ein 1* Hotel wurden die Erwartungen übertroffen. Es wird kein Frühstück angeboten, dafür steht in der Lobby ein Kaffeeautomat und Muffins zur freien Verfügung. Top!
Stayed 2 nights in Sep 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was very convenient and quiet, just a short walk to Old Town. We really enjoyed our stay here - the complimentary coffee and muffins were a plus, and the beds were super comfortable. We had the most restful sleep at this hotel during our entire trip! Highly recommend a stay here!
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

San Sebastian centre

Très bon séjour, hôtel calme et confortable près du centre, de la plage, des commerces et de l’animation
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilloso hotel a pocos metros del centro

El hotel es maravilloso, instalaciones muy buenas, limpieza perfecta, servicio amable y atento. Volveremos en la próxima visita.
Stayed 1 night in Jul 2021
Verified

8/10 Good

Ivonne

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
La atención muy buena, el hotel está muy bien ubicado. Instalaciones en buen estado, sábanas limpias, toallas limpias, muebles prácticamente nuevos. Lo único la limpieza en el piso de la habitación, había polvo y manchas sin limpiar. el único pero. Gracias por toda la atención y colaboración. recomendable
Stayed 2 nights in Jun 2021
Verified

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
chambre propre et agréable. literie confortable boissons chaudes offertes dans le hall h24 personnel très sympathique et compétent - les bruits des trains ... très proches (par chance, ça s'arrête entre 22 et 23h pour recommencer au petit matin) les premières fois ça fait bizarre mais ensuite, ça ne gène plus.
Stayed 2 nights in Jan 2021
Verified

8/10 Good

JGG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are in an ideal location, close to the Gros area to have some pintxos and drinks. Our room was very small, but enough to just sleep and shower. The hotel has an agreement with the Kurxaal parking so that the daily rate is 20€ instead of 25€, ask in reception and they will explain everything. Overall good.
Stayed 3 nights in Aug 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

L'hôtel est à coter du centre-ville ce qui facilite énormément l'accès pour s'y rendre. Le personnel est très accueillant, souriant et parlent très bien Français (personnels polyglottes). Les chambres sont suffisantes, propres et nous n'entendons pas le bruit extérieur car la vue donne sur une cour. Cette hotel ne bénéficie pas de petit déjeuner mais cela n'est pas grave car cela permet de déguster les spécialités de cette région. En revanche il bénéficie d'une machine à café à l'accueil ouverte de 8h à 20h et est gratuite.
Stayed 3 nights in Jul 2020
Verified

8/10 Good

Oskari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nice place. Total recommendation.
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel très très bien situé (10min de la plage ; 15min du vieux quartier), tout le confort nécessaire et calme.
Stayed 4 nights in Jul 2020
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

清潔さ・快適さを求めるなら他のホテルをおすすめします。

旧市街から離れていますが、便利な場所にあります。 部屋が15㎡となっていたが、すごく狭かった。 禁煙の部屋でしたが、部屋と布団などがすごくタバコ臭くて嫌でした。タバコの匂いを消すためか、甘い消臭剤の香りがキツすぎて辛かった。窓が小さくて換気があまりできず、本当に困りました。 オフシーズンで部屋はたくさん空いてそうだったが、何故こんな狭くて臭い部屋に回されたのか、理解できない。3泊あったので、本当に辛かった。 シーツも汚れていて血みたいなものが付いていて、気持ち悪かった。翌日シーツ交換されると思って我慢したら、血の部分を隠すようにしてベッドメイキングされており、結局3日間同じシーツだった。 タオルも3日中、2日は汚れていた。特に1日は汚物のようなものが付着していて、使えないレベルだったが、気付いたのが夜でフロントが閉まっていたため、バスタオルは使用せず、小さいタオルのみで対応した。 全体的に不潔だと感じました。特にシーツやタオルは綺麗に洗濯されたものを提供してほしいです。 フロントも女性の方は親切ですが、男性の方はこちらが挨拶をしても無視。とにかく感じが悪かった。
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at welcome gros has always welcome me with a big smile, the place is very well situated, there are lots of good restaurants all around, close to the beach and the price is undefeatable.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta servicio de alimentos a la habitación, pero lo demás todo bien, muy buen trato, profesional agradable
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

LB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all extremely knowledgeable and helpful at every stage of my stay. The location is perfect. You can walk to most points of interest and restaurants in the city.
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne, propre et calme. Literie très confortable
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Nos dieron un apartamento enorme. Un 10 para el chico de recepción, con empleados así da gusto ser recibidos.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es limpio, su posición es céntrica, el trato es cordial y presenta un aspecto agradable y acogedor
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Ohiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and bathroom were clean and basically it had all we needed. The staff were nice and helpful all the time. Free coffee and time was a great gesture.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

おすすめのホテル

1つ星のホテルと言うことで少し心配でしたが、、評価の良さで選んで、正解でした。 グロス地区のバルへのアクセスはよく、旧市街までは少し距離がありますが、雰囲気の良い街並みを楽しみながらの徒歩移動はさほど苦ではありませんでした。 部屋も過不足なく、フロントの方の対応もフレンドリーで感じよかったです。
Stayed 2 nights in Oct 2019