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Sepilok Jungle Resort

2.5 star property

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Photo gallery for Sepilok Jungle Resort

Outdoor pool, pool loungers
Property grounds
Exterior
Breakfast, lunch, dinner served; garden views
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Jalan Rambutan, Mile 14 Sepilok, Sandakan, Sabah, 90000
  • Place, Borneo Sun Bear Conservation Centre
    ‪6 min walk‬
  • Place, Sepilok Orangutan Rehabilitation Centre
    ‪8 min walk‬
  • Place, Rainforest Discovery Centre
    ‪2 min drive‬
  • Airport, Sandakan (SDK)
    ‪18 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Shared Dormitory

Standard Shared Dormitory

Standard Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 19 Twin Bunk Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, free WiFi, bed sheets

Deluxe Twin Room

  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

View all photos for Shared Dormitory Room

In-room safe, free WiFi, bed sheets

Shared Dormitory Room

  • Sleeps 1

View all photos for Standard Double With Air Conditioner

In-room safe, free WiFi, bed sheets

Standard Double With Air Conditioner

  • Sleeps 2

View all photos for Standard Double With Fan

In-room safe, free WiFi, bed sheets

Standard Double With Fan

  • Sleeps 2

View all photos for Standard Twin Room With Fan

In-room safe, free WiFi, bed sheets

Standard Twin Room With Fan

  • Sleeps 2

View all photos for Superior Double Room With Garden View

In-room safe, free WiFi, bed sheets

Superior Double Room With Garden View

  • Sleeps 2

View all photos for Deluxe Double Room

In-room safe, free WiFi, bed sheets

Deluxe Double Room

  • Sleeps 2

View all photos for Standard Twin Room Air Conditioner

In-room safe, free WiFi, bed sheets

Standard Twin Room Air Conditioner

  • Sleeps 2

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About this property

Sepilok Jungle Resort

Resort in Sandakan with a coffee shop and an outdoor pool
An outdoor pool, a restaurant, and a bar/lounge are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, conference space, and a children's pool.
Sepilok Jungle Resort offers 60 accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a children's pool are on site.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the helpful staff at Sepilok Jungle Resort. During your stay, you're just a quick walk from Sepilok Orangutan Rehabilitation Centre. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy garden views while dining at Banana Cafe
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Just a 4-minute walk from Sepilok Orangutan Rehabilitation Centre and 5 minutes by foot from Borneo Sun Bear Conservation Centre
  • Local-area shuttle service available for a fee
Sepilok Jungle Resort offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at Sepilok Jungle Resort. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Sandakan resort.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:00 AM.
Banana Cafe - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Poolside Jungle Cafe - This café is located by the pool. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Banana Cafe
  • Poolside Jungle Cafe

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers

Spa

  • In-room massages

Accessibility

  • No lift

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Slippers

Entertainment

  • Cable/satellite channels

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 70.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately MYR 15 for adults and MYR 15 for children
  • Rollaway bed fee: MYR 70.0 per day
  • Facilities fee: MYR 5 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Jungle Resort Sepilok
Sepilok
Sepilok Jungle
Sepilok Jungle Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Sandakan
Sepilok Resort
Sepilok Jungle Hotel Sandakan
Sepilok Jungle Resort Sandakan, Sabah, Malaysia
Sepilok Jungle Resort Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Resort Resort Sandakan

Reviews

Sepilok Jungle Resort Reviews

7.6

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 61 out of 221 reviews
Rating 8 - Good. 83 out of 221 reviews
Rating 6 - Okay. 40 out of 221 reviews
Rating 4 - Poor. 28 out of 221 reviews
Rating 2 - Terrible. 9 out of 221 reviews

Reviews

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Judith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsafe old room

Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning. The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.
Stayed 3 nights in Jun 2025

4/10 Poor

Baljit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.
Stayed 1 night in May 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.
Stayed 1 night in May 2025

6/10 Okay

Gail

Disliked: Property conditions & facilities
Setting was lovely and very convenient for OrangUtanRehabilitation and So nbear conservation. Accommodation was mediocre as was food. Bathroom very basic and toilet and sink both leaked constantly.
Stayed 1 night in May 2025

10/10 Excellent

Delia, Hertford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature
Stayed 1 night in May 2025

2/10 Terrible

John

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.
Stayed 2 nights in May 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Thomas

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.
Stayed 1 night in Mar 2025

2/10 Terrible

Desiree, Sierra Vista

Disliked: Cleanliness, property conditions & facilities
Property is run down
Stayed 2 nights in Mar 2025

8/10 Good

Christina

Liked: Staff & service, amenities
Rooms are basic but the location to orangutan rehab center, etc and wilderness surrounds is all worth it. Unique jungle experience. Staff and owners were so very helpful and considerate. Excellent cook here! We had a medical episode and the owners and staff couldn’t do enough to assist us! Thank you to Jessica and her staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Great accommodation with nice pool. Superior room definitely worth it vs standard
Stayed 2 nights in Mar 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for Sepilok just a bit run down

We enjoyed our stay here. Its a perfect location for exploring the sanctuaries and the food is average. There isnt loads around so its definitely fine for the few days you may be here. The grounds are beautiful and rooms were clean and spacious. The place just looks a bit run down but is fine for the price you pay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful surroundings

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.
Stayed 2 nights in Feb 2025

10/10 Excellent

MIchael

Stayed 1 night in Jan 2025

6/10 Okay

Philip

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jet Adam, Mays Landing

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Some rooms are infested with bugs. Breakfast is the same every single day.

4/10 Poor

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did the river trips and stayed for 2 nights The whole experience was amazing. We booked with River Junkie The hotel is laid back and relaxed. The layout is attractive, colonial rooms, well spaced out with balconies overlooking the river, comfortable beds with good linen. Great bathroom, large bedroom tastefully decorated Good food, met many lovely guests. Our guide, Azrol was informative and knowledgeable, saw most of the big five, just not Orangutans😢 I would really recommend this place
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Michael, Leigh on Sea

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.
Stayed 2 nights in Aug 2024

8/10 Good

Emanuele

The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear. The service is ok and staff friendly.
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms a good size and staff helpful
Stayed 2 nights in Jul 2024

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
It's a bit past its prime, but has got hot water, aircon and the food is lovely.
Stayed 2 nights in Jul 2024

4/10 Poor

Keith

Disliked: Staff & service, amenities, property conditions & facilities
Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.
Stayed 1 night in Jan 2024

8/10 Good

Imre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Good location, set in landscaped jungle. Comfortable and good value for money.
Stayed 1 night in Mar 2024