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Best Western Norwalk

2.5 star property

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Photo gallery for Best Western Norwalk

Indoor pool, pool loungers
Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave
Lobby
Free breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
351 Milan Ave, Norwalk, OH, 44857
  • Place, Milan Historical Museum
    ‪3 min drive‬
  • Place, The Edison Birthplace
    ‪3 min drive‬
  • Place, Norwalk Reservoirs
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(31 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(15 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Norwalk

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Norwalk. During your stay, you'll be close to Milan Historical Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 4-minute drive from Milan Historical Museum and 8 minutes from Summit Motorsports Park
Best Western Norwalk offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. A terrace, a vending machine, and coffee/tea in a common area are also featured at Best Western Norwalk. Self parking is free.
Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Norwalk

Best Western Norwalk

Norwalk Best Western

Best Western Norwalk Hotel Norwalk

Best Western Norwalk Hotel

Best Western Norwalk Hotel

Best Western Norwalk Norwalk

Best Western Norwalk Hotel Norwalk

Best Western Norwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 998 reviews
Rating 8 - Good. 306 out of 998 reviews
Rating 6 - Okay. 139 out of 998 reviews
Rating 4 - Poor. 70 out of 998 reviews
Rating 2 - Terrible. 44 out of 998 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with family
Room was very clean. Check in was great. Breakfast was very good .
Stayed 1 night in Feb 2026

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. Second time staying here. Hotel could use an update but other than that, would highly recommend!
Stayed 1 night in Oct 2025

8/10 Good

Nicole

Stayed 1 night in Jan 2026

10/10 Excellent

Freddie

Stayed 1 night in Jan 2026

6/10 Okay

Wayne

Travelled with family
Lot was snow/ice covered. Pool was closed. Tub drained slowly. Few choices for breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Vickie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The night shift girl went out of her way to help me get my bags in and gave me a couple bottles of water, so kind! My room was very clean and the bed was super comfortable. Perfect
Stayed 1 night in Jan 2026

10/10 Excellent

Andrea

Stayed 1 night in Dec 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet, super friendly and helpful staff!
Stayed 1 night in Dec 2025

10/10 Excellent

FEDERICO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Excellent Staff Good Breakfast Safe parking place
Stayed 1 night in Dec 2025

10/10 Excellent

Gregory

Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms
Stayed 1 night in Nov 2025

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super friendly, knowledgeable and made us feel very welcomed.
Stayed 1 night in Nov 2025

10/10 Excellent

Lucinda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and tidy...the parking lot, inside and outside of building, pool area and rooms...everything was clean. The staff were friendly and attentive, especially Felicity. I would highly recommend staying here. We had an adjoining room with our daughter and our granddaughter thought it was great running around in two rooms.
Stayed 4 nights in Nov 2025

8/10 Good

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind loud but everything was solid
Stayed 3 nights in Oct 2025

8/10 Good

Rebecca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jamie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort

Would definitely stay here again

Friendly staff, clean rooms. Our room was kind of small, bathroom very snug. Nice breakfast area, well kept. Honestly, pleasantly surprised.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want to thank your friendly and outstanding staff. They made our stay great and found my daughter’s iPad and promptly contacted us for pickup after we checked out! I sincerely appreciate their honesty and professionalism! Thank you!
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed the multi juice dispensary variety. Wish there were more gluten free options. Lime gluten free muffins, slice cheese and sunny side fried eggs to make a tasty sandwich.
Stayed 3 nights in Oct 2025

4/10 Poor

Skyler

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt program key cards right and had to go back down. Room door hard to open. In need of updates. Updates that were done not done well like a light switch that served no purpose. Pool looked clean but smelled musky. Breakfast attendent busy with her grandkids. She used the same gloves to clean a dirty table and stock pastries. Eggs too runny to even try. Coffee not good. Overpriced and way overrated
Stayed 1 night in Oct 2025

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 3 nights in Oct 2025

8/10 Good

Brooke

Stayed 1 night in Oct 2025

8/10 Good

Fatiha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien placée ,qualité prix .dejeuner très simple mais propre.
Stayed 1 night in Oct 2025

8/10 Good

JAMES, British Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean, but dated. Definitely a very basic standard. Breakfast was a classic american eggs and sausage. Pool area seems nice.
Stayed 1 night in Sep 2025

8/10 Good

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great staff

The staff was great - friendly and accommodating. Our hair dryer didn’t work, our key cards quit working, and we were only given one set of towels; which were all annoying, but quickly remedied by staff.
Stayed 2 nights in Sep 2025