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Best Western Norwalk

Property class: 2.5

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Photo gallery for Best Western Norwalk

An indoor swimming pool with a wooden ceiling, clear glass walls, and a tiled floor.
A hotel room with two beds, a chair, a desk, and a lamp.
A modern hotel lobby with a reception desk, seating area with sofas and armchairs, a coffee table, and a kitchen in the background.
A hotel lobby with a sofa, armchairs, a coffee table, and a small table with a lamp. There are large windows and a brick wall.
A modern kitchen with a stone backsplash, wooden cabinets, and a bar area with various food items and appliances.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
351 Milan Ave, Norwalk, OH, 44857
  • Place, Milan Historical Museum
    ‪3 min drive‬
  • Place, The Edison Birthplace
    ‪3 min drive‬
  • Place, Norwalk Reservoirs
    ‪5 min drive‬

Room options

View all photos for Accessible - 1 King

A hotel room with a bed, two bedside tables, a chair, a painting, and a lamp.

Accessible - 1 King

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 1 King Bed, Non-Smoking, Desk, Microwave and Refrigerator, Wi-Fi

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

1 King Bed, Non-Smoking, Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

Premium bedding, pillow-top beds, blackout curtains, iron/ironing board

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave and Refrigerator, Wi-Fi, Non-Smoking

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, and a telephone.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(28 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a chair, and a large abstract painting on the wall.

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Best Western Norwalk

An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and laundry facilities are onsite.
Best Western Norwalk offers 58 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Best Western Norwalk. During your stay, you'll be close to Milan Historical Museum. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and a computer
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Milan Historical Museum and 8 minutes from Summit Motorsports Park
Best Western Norwalk offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. A terrace, a vending machine, and coffee/tea in a common area are also featured at Best Western Norwalk. Self parking is free.
Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Hotel Norwalk
Best Western Norwalk
Norwalk Best Western
Best Western Norwalk Hotel Norwalk
Best Western Norwalk Hotel
Best Western Norwalk Hotel
Best Western Norwalk Norwalk
Best Western Norwalk Hotel Norwalk

Best Western Norwalk Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 133 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Annalyssia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice rooms and quiet. Nice pool as well. Staff was very friendly!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lynly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms and great pool for kids!
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool the kids loved. The option to have a room with four queen beds was perfect for our family.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, good breakfast selection...quick service
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room Good AC Staff are great and friendly Secure parking Many places to eat around it
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities
AC very good Secure Parking Many places to eat around it
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. Clean and convenient.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel, no problems, would stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chelsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and friendly! We didn’t have time to use the pool but it was one of the nicer ones I’ve seen at a hotel in a long time!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet, super friendly and helpful staff!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was nice, hotel was clean enough. Could use some upgrades
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very nice! Family friendly
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room Excellent Staff Good Breakfast Safe parking place
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Jeannee

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Check in was very pleasant after a long tiring day of traveling, the gentleman at the front desk asked if we would like a fresh pot of coffee. I thought that was very nice. The room, hallways, and breakfast area were all clean. Our room was in the back and very quiet for us. The breakfast was much better than a more expensive hotel we had stayed at several days prior to here. The waffles were quite good as were the scrambled eggs.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Johnathan

Liked: Cleanliness, amenities, property conditions & facilities
Good room
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. Second time staying here. Hotel could use an update but other than that, would highly recommend!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Was very impressed! Very clean and kept up very nice! Definitely going to stay at Best Western from now on!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

FEDERICO

Liked: Cleanliness, staff & service, amenities
Great staff. Clean room A++
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean cool
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

David

Room was very clean. Check in was great. Breakfast was very good .
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Norma

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super friendly, knowledgeable and made us feel very welcomed.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Dana Michelle

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We had an overall great experience. We had the suite with 3 queen beds with a balcony over the pool area. The room was great, except the ceiling was leaking, but we just put towels down and made the best through the rain storm. The overnight desk attendent let a VERY loud and intoxicated group swim at 2am, waking our whole room up, so that was unpleasant. Other than that rooms was good, amenities good, breakfast was good. All in all a decent experience.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room temperature was poor
Stayed 1 night in Apr 2026