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Comfort Inn Norwalk - Sandusky

2.5 star property

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Photo gallery for Comfort Inn Norwalk - Sandusky

Indoor pool
Lobby
Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Room service
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
415 Milan Ave, Norwalk, OH, 44857
  • Place, Milan Historical Museum
    ‪4 min drive‬
  • Place, Summit Motorsports Park
    ‪10 min drive‬
  • Place, Kalahari Waterpark Resort
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn Norwalk - Sandusky

Hotel with free breakfast, near Milan Historical Museum
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Comfort Inn Norwalk - Sandusky offers 62 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the overall property condition at Comfort Inn Norwalk - Sandusky. During your stay, you'll be close to Milan Historical Museum. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free lobby newspapers, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Milan Historical Museum and 10 minutes from Summit Motorsports Park
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn Norwalk - Sandusky offers its guests an indoor pool, a hot tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business center and a meeting room are available. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn Norwalk - Sandusky. Self parking is free.

This Norwalk hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6 AM to 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per day
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

All American Inn & Suites Norwalk Hotel Norwalk
All American Norwalk
All American Inn & Suites Norwalk Ohio
All American Inn And Suites Norwalk
All American Hotel Norwalk
All American Inn Norwalk
Comfort Inn Norwalk Sandusky
Comfort Inn Norwalk - Sandusky Hotel
Comfort Inn Norwalk - Sandusky Norwalk
Comfort Inn Norwalk - Sandusky Hotel Norwalk

Comfort Inn Norwalk - Sandusky Reviews

Reviews

6.8
Rating 10 - Excellent. 178 out of 867 reviews
Rating 8 - Good. 248 out of 867 reviews
Rating 6 - Okay. 213 out of 867 reviews
Rating 4 - Poor. 122 out of 867 reviews
Rating 2 - Terrible. 106 out of 867 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Janet

Liked: Cleanliness, room comfort

Never here again

The breakfast was very poor. The the staff in that area was not friendly nor helpful.
Stayed 1 night in Jul 2025

8/10 Good

DAVE

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

kathy, Crown point

Disliked: Cleanliness, staff & service, property conditions & facilities
Before we even arrived, we were hung up on and when we did get through, we were told it was a $25 charge to check in early. It was 1:30 so we waited until after the car show. When we finally checked in, the couch in the room was covered in crumbs and debris. Called the front desk for house keeping, but the front desk guy came up, was rude and used a Dustbuster and swept the crumbs on the floor. He went to just flip the cushion, but that only revealed all of the stains. The curtains were shredded like in a haunted house. There was peeling paint and mold in the bathroom and shower. I thought the shower was cracked but realized it was just hairs. Yuck. The doors had stains, the chair looked like something I would throw out, the table had gunk on it, and the mirrors had spots. There were flies on the mirror and most the light bulbs were dead. Since it was late, we tried to sleep, but the air conditioner fan never stopped running, even though the compressor wouldn’t kick on. The sheets got moist, and we both woke up with bug bites. Fell asleep around 4 but was woken up by a fire alarm at 5. No one evacuated and there was never an all clear. We were charged $263 for this nightmare. Manager has not responded to me.
Stayed 1 night in Jul 2025

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirtiest hotel in which I have ever stayed

Hotel was extremely dirty -hair everywhere, floors not vacuumed, boogers on bathroom and shower walls, dried urine on toilet seat, stains on headboard,etc. Do yourself a favor and sort reviews by 'most recent' to skip all of the obviously fake 10 star reviews. There is absolutely no way that ANYONE would rate this place 10 out of 10.
Stayed 4 nights in Jul 2025

2/10 Terrible

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the room was dusty on every surface. The phone in our room did not work. We stayed for 3 days and no one ever came to fix the phone. We never had maid service. And the best part was when the fire alarm went off at 6AM for a false alarm. When I got home we noticed that they charged us an extra service fee, we thought we were paid in full with Expedia
Stayed 3 nights in Jul 2025

2/10 Terrible

Carl Wheeler

Stayed 1 night in Jun 2025

2/10 Terrible

Carl Wheeler

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood/Red Dye in room
Stayed 1 night in Jul 2025

6/10 Okay

Robin

Stayed 2 nights in Jul 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, property not cared for
Stayed 1 night in Jul 2025

2/10 Terrible

Kaitlyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in 4 hours late due to traveling and our room was not cleaned. We walked up with all of our luggage to a door wide open and dirty towels, bedding and linen. When going to the front desk to ask for a different room I had to ring the bell and phone for 10 mins before someone came to the front. He rudely said I’ll just give you a refund and I explained that there were no other hotels in the area with vacancy and asked to just have the room cleaned to stay as we had no choice with several children to drive around finding a new hotel. 30-35 mins later the room was cleaned but sheets were stained, and comforters were not changed out. Rude staff, dirty rooms, unprofessional. I would never stay here again
Stayed 1 night in Jul 2025

2/10 Terrible

Danielle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before reservations were made we called to be sure everything worked. It was reported it did however upon check-in we find out it didn't work. Also I requested a wheelchair accessible shower room and found my room wasnt only not a wheelchair accessible shower room but thanks to a door stop in the floor it was barely accessible for my wheelchair. There was no housekeeping and charges for everything. We were required to turn in our dirty towels to receive clean ones and even then we also requested the sheets changed in my daughter room because of my granddaughter spilled pizza sauce on it and we were told we'll see what we can do then all they did was make the bed without changing the sheets. When my son went to turn our towels for clean ones he was asked why we needed new towels. All of these were done by the same guy on the daytime desk. The only very bright side was the extremely nice lady who ran the night shift she was also the only reason for the other bright spot in our stay which was they actually had a nice hot breakfast that her n her aunt cooked each day which was excellent. For me as a early riser as I went out for a smoke at 4am she allowed me to get coffee as they didn't have coffee full time availability. Also on the last night there once again at my 4am trek I come to find my lighter wasn't working and she went out and found me a lighter and again gave me fresh coffee. She truly was the only bright spot in our stay here.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tyrice

Stayed 1 night in Jul 2025

6/10 Okay

Paul

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Cheryl

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Young man was very polite order man working there not so much room had smell curtains had rips hairs on bathroom floor middle of night older staff yelling for maintenance in halls. Dogs parking throughout night bed was so uncomfortable trash full outside just to name a few things
Stayed 2 nights in Jul 2025

2/10 Terrible

Sandra

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Check in attendant said “ Expedia never charges your card so I am charging your card 895 right now” I asked for another towel and they said I would have to pay for it Breakfast is horrible. Eggs were cold. Hashbrowns were still frozen. The gentleman that checked us out was very polite and nice. But the guy that checked, the sand was very rude and couldn’t understand the word he said. Area seemed unsafe in general. Lots of vagrants hanging around outside. Why stay here?
Stayed 2 nights in Jul 2025

2/10 Terrible

Drew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unsanitary and uninhabitable!

This experience at this hotel was disgusting and completely unsanitary. First off, I checked after waiting in an empty lobby for 30 mins, then after I checked was verbally made aware that the elevator doesn’t work, we were put on the third floor. Then after I walked past cob webs in every corner of the stairs and past holes in the drywall, we made it to our room. The room was gross the first thing I saw was a huge white stain on the couch, so we started looking around and found SO much hair in the bed, dirt specks, what could have been a spot of blood, urine on the toilet seat, hair in both sinks and the bath tub, as well as built up dust and grime in every corner of the tub. There was spilled beer that was sticky on top of the TV cabinet with multiple rings where someone set cans. There were very thick cob webs in the corner, so visible they show up on camera! This whole experience made my skin crawl to the point we just had to leave. Asking for a clean room wasn’t an option, as it was already after 8pm and that was provided as a “clean and ready” room.
Urine on toilet bowl
Hair, dust and grime in tub
Hair, dust and grime in tub
Cob webs in every corner of room
Stayed 2 nights in Jul 2025

2/10 Terrible

Paige

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Our hotel room was very nasty there was blo*d on sheets, what i think is dirt maybe bugs on bed under the sheets, stains everywhere on bed, blo*d stains on bed, stains on towels, walls were nasty, strange white stuff on the chair, open broken outlets, bathroom was gross didn’t even look like it was cleaned.
strange white stuff on chair
blo*d on bed
outlet broken
blo*d on walls
Stayed 1 night in Jul 2025

10/10 Excellent

Ricardo

Stayed 1 night in Jul 2025

6/10 Okay

Lyneve

Disliked: Staff & service, amenities, property conditions & facilities
On the surface, looks like a bad area, hotel hidden behind run down properties. Inside, had to ring a bell even though he was right behind the wall, should have heard me. Was charged extra fees that "Expedia never charged". Only had two towels, asked for more, he waited in hallway for the dirty ones - ok, fine, but then he ushered me I to the back laundry room and was basically asking me to walk in the back to put my towels in their bin by the machines!! There were hairs everywhere, in the shower, on the floor, on the couch. Stained, moldy shower curtain, curtain rod nearly falling off the wall. Cup rings on dresser, so WAS NOT CLEANED.
Stayed 1 night in Jul 2025

2/10 Terrible

June

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible.

Comforters were dirty. Dog food was in the corners. We had to clean our own showers as well and purchase our own towels. The pool was so dirty we had to clean it on our own before we decided to not get in it. We were told they clean it once a week. Breakfast was disgusting.
Stayed 3 nights in Jul 2025

6/10 Okay

Seana

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed with our family for the 4th of July weekend. I have a baby and an 11 year old. At firat glance, the hotel seems shanby but clean, and the staff were friendly and easy to work with. The issue came when we went to get ready for bed after a very long day. There were used contacts on the floor by the vanity (not ours), crumbs on the sheets of one bed and blood on the sheets of the other. The front desk clerk was kind, apologetic, and brought us new bedding immediately, but couldn't move us to a new room because they were fully booked. Even with changing the bedding, it have me the ick. The only reason we didn't check out is because there were no other availabilities in the area (holiday weekend) and my babies were exhausted. I definitely would not rebook here.
Stayed 1 night in Jul 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Great for the price
Stayed 1 night in Jul 2025

6/10 Okay

Ashley

Stayed 2 nights in Jun 2025

2/10 Terrible

Theresa

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Unkempt
Stayed 1 night in Jul 2025