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Hotel Isabella

4.0 star property
VIP Access

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Photo gallery for Hotel Isabella

Fountain
Free daily buffet breakfast
Superior Double or Twin Room
Bar (on property)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Via Cocumella 12, Sant'Agnello, NA, 80065
  • Place, Corso Italia
    ‪2 min walk‬
  • Place, Piazza Lauro
    ‪17 min walk‬
  • Place, Piazza Tasso
    ‪3 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed OR 2 Single Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

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About this property

Hotel Isabella

A bar/lounge, a poolside bar, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, a seasonal outdoor pool, and concierge services are onsite.
Hotel Isabella offers 51 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Isabella. During your stay, you're just a quick walk from Corso Italia. Enjoy features like free breakfast and free WiFi in public areas, plus a poolside bar.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute walk from Corso Italia and 5 minutes by foot from Gulf of Naples
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A seasonal outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Hotel Isabella. Parking is available for a fee.

This 4-star Sant'Agnello hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (EUR 30 per day)
  • Return airport shuttle (surcharge)
  • Valet parking on site (EUR 30 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 18 and March 31.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 30 per day
  • Nearby parking fee: EUR 30 per day (6562 ft away; open 7:00 AM to midnight)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063071A16CJ3SCZL
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:30 AM to 6:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Isabella Sant'Agnello
Isabella Sant'Agnello
Isabella
Inn Hotel Isabella Sant'Agnello
Sant'Agnello Hotel Isabella Inn
Inn Hotel Isabella
Hotel Isabella Hotel
Hotel Isabella Sant'Agnello
Hotel Isabella Hotel Sant'Agnello

Hotel Isabella Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 69 reviews
Rating 8 - Good. 16 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 0 out of 69 reviews
Rating 2 - Terrible. 4 out of 69 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms and spacious shower. Loved the breakfast every morning and the staff was super nice and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Amenities
Excellent place to stay. Would come again!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and great quick breakfast buffet to start the day! Felt very safe
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully upgraded! Very friendly staff. Excellent breakfast, which is included with the stay. Location to main square and harbor was also great… only about 1 mile away.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Domenic

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located to downtown
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Aileen

Liked: Amenities
Fantastic hotel very clean staff were amazing 100 percent go back to this hotel highly recommened
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Jun 2023
Verified

8/10 Good

alisha

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was very clean and the staff was very helpful, slightly out the centre by around 20 minutes but for the price you can’t complain
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ilona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place with nice staff and delicious breakf

Very good location, friendly and helpful staff, clean and nice rooms. Fantastic delicious breakfast
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a very kid staff. Rooms are a bit on the smaller side but we stayed for the night and had everything we needed. I would definitely recommend this hotel.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

This is a lovely hotel a little outside of Sorrento. 7 min walk to a beach club and 20 min walk into Sorrento. Everyone who works there is so helpful and kind. Pool was sooo nice in the heat too!
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Norouz

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff/ receptionist. Nice pool and breakfast, quite local 15 minute walk from the main square. Overall good experience with hotel Isabella.
Verified

6/10 Okay

Dennis

Liked: Cleanliness
No heated pool cheap breakfast cheap to
Stayed 3 nights in May 2025
Verified

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at this hotel and breakfast each morning was best we had in Italy. Good location away from busy Sorrento, it’s 10-15 min walk to city center. Beds are comfortable, rooms clean, good A/C and staff are kind and helpful in providing recommendations for restaurants and activities.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay, the only thing I’d change would be the pillows…so flat!! Staff were helpful, breakfast was good place was clean
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies on the front desk were really nice! The men were not as nice.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and efficient. Breakfast was included and it was excellent! It was a bit of a walk from the main area of Sorrento but no real problem and the area was quiet.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Devin

Liked: Cleanliness, amenities, property conditions & facilities
This is n an excellent hotel! The room was amazing and the staff was even better. Could not say more about the staff, super friendly, accommodating and helped in every way. Everyone at the front desk made our stay better. The breakfast was great and the breakfast staff was truly a joy. The folks that came to clean the rooms as well, super job and always respectful of your things and made our stay even better. If I ever come back to Italy, I will be coming back to hotel Isabella.
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorrento

Staff is amazing and go out of their way to help you. We received many restaurant recommendations and they all were good.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Riley Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff top notch. Any requests were happily done. So clean and shiny. A ver good place to quietly sleep!
Stayed 3 nights in Oct 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff are so friendly and helpful! Hotel is very clean and great lobby with lots of seating and lobby bar! Breakfast was included and tons of hot and cold options. No parking on site but there is valet for $30/day where they park your car for you and bring back with a 1 hour notice. Parkade also close by for $2.00/hour. Would stay here again!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

We really enjoyed this place. It is spotlessly clean and modern. The staff were really nice people, very helpful, just a pleasure to deal with. Comfortable modern rooms, very well designed to make a small space very useable. Wonderful shower! It’s a little far from the downtown area, about a 20 minute walk, but there is a bus and cabs. We would stay here again anytime.
Stayed 1 night in Sep 2023
Verified

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This adorable little boutique hotel is a charm to stay at. Our room was comfortable. The staff are very attentive and helpful when things arise. Breakfast was fabulous. It may have been great to see a bit of a change in the warm items, staying for a longer time might make it a little tiring having the same warm foods. For anyone who loves pastries and desserts, there’s LOTS! The grounds are clean, and pool area - not bad. It’s nice to have somewhere to unwind within the hotel grounds.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is within walking distance to restaurants and the main part of town. The staff were very friendly and hospitable. We felt comfortable and safe at all times. The one inconvenience we experienced was parking. There is no parking in the area but they offer an offsite valet service with an external vendor for 30 euros a day. So we had to notify them an hour before we needed the car. Breakfast buffet was delightful. They had gluten free options which allowed me to partake in bread and coffee cakes. The hostess was so friendly with a smile on her every morning. Overall, it was a pleasant experience staying here.
Stayed 4 nights in Jun 2025