Hotel in Santa Ana with a 24-hour front desk and an outdoor pool
An outdoor pool, a restaurant, and a conference center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite.
Tolteka Plaza offers 50 accommodations with air conditioning. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.
This Santa Ana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Tolteka Plaza. During your stay, you'll be within walking distance of Metrocentro Santa Ana. Free WiFi in public areas, free self parking, and an outdoor pool are available.
Free WiFi
Free self parking
Enjoy a bite to eat at the restaurant
Take a swim in the outdoor pool
Amenities include a front-desk safe, a meeting room, and a conference center
13 minutes by foot from Metrocentro Santa Ana and a 3-minute drive from Museum of Human Anatomy
There's a restaurant on site. WiFi is free in public spaces. The business-friendly Tolteka Plaza also features an outdoor pool, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3.5-star Santa Ana hotel.
Tolteka Plaza has a restaurant serving breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Food and drink
A restaurant
Coffee and tea in common areas
Restaurants on site
Bonanza
Things to do
Outdoor pool
Family friendly
Outdoor pool
Conveniences
24-hour front desk
Safe at front desk
Guest services
Housekeeping (daily)
Business services
Conference centre
Meeting room
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
2 buildings
2 floors
Built in 1998
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
32-inch flat-screen TV with premium cable channels
Food and drink
Limited room service
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 2 PM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Tolteka Plaza
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
We should mention
Pool access available from 10 AM to 9 PM.
Registered guests are the only ones allowed to be in guestrooms.
Pets and service animals are not allowed on site.
Guests may experience noise disturbance due to nearby construction work.
Property is also known as
Tolteka
Tolteka Plaza
Tolteka Plaza Hotel
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel
Tolteka Plaza Santa Ana
Tolteka Plaza Hotel Santa Ana
Tolteka Plaza Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Worst hotel room in 40 years of travel. Bathroom tub would not drain properly. A 5-minute shower left us standing in three inches of water. Bulb socket in bathroom has no bulb. Staff said they have none. One hand towel for two people. Zero wash clothes. No hair dryer. Door handle missing on closet door. Five hangers in closet. Floor not washed for ages. Clean white socks wind up black on bottom after walking around a bit. No stopper in sink. Flimsy sheets on bed.
There was a tennis ball size hole on the ceiling of the shower, conveniently right above where one bathes. I couldn't help but to wonder if there were hidden cameras up in there or off someone could be spying on guests as they showered. Furthermore, the carpets were filthy. We allowed our 9-month old to crawl, but quickly noticed his knees and hands black with filth. We didn't feel comfortable letting him on the ground to long. The sheets smelled like dust as if they were in need of cleaning. On the bright side, the receptionists were wonderful.
Roman Jr.
Stayed 1 night in Mar 2025
8/10 Good
Antonio
Travelled with partner
3 Mar 2025
Liked: Staff & service
Disliked: Amenities
Amenities are below average. Shower head points towards wall making it hard to shower. One provided bar soap can't be any smaller for two guests. Not good! One small water bottle for two guests is way below expectations as a greeting gesture. Sad!
I think for a place that charge almost 100 dollar to stay . We expect more from it . I usually go to Santa Ana to visit every year and I always stay in hostales or hotels near by the Cathedral with much better prices and place are more clean and they have a better air conditioning! I wouldn’t recommend to stay!
The hotel is very run down. It needs major remodeling. They were very accommodating though. The first room they asigned us smelled terribly moldy and we asked to be moved. The hotel is ongoing some renovations so we were able to get a room that wasn't moldy. The staff tried their best to please us and the breakfast was very good. I would suggest the management to improve and definitely remodel the whole hotel as the tourism in El Salvador is booming.