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Hotel Hi! Santa Catarina

2.5 star property

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Photo gallery for Hotel Hi! Santa Catarina

Front of property – evening/night
Standard Room, Multiple Bedrooms
Standard Room, Multiple Bedrooms | Bathroom sink
Front of property
Standard Room, Multiple Bedrooms

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Boulevard Gustavo Díaz Ordaz #338, Col. Protexa Industrial, Santa Catarina, NL, 66170
  • Place, U.S. Consulate General
    ‪6 min drive‬
  • Place, Canon de la Huasteca
    ‪6 min drive‬
  • Place, University of Monterrey Library
    ‪7 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, Multiple Bedrooms

Standard Room, Multiple Bedrooms

Standard Room, Multiple Bedrooms

8.0 out of 10
Very good
(15 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Hi! Santa Catarina

A 24-hour front desk, express check-out, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Hi! Santa Catarina offers 75 air-conditioned accommodations with complimentary toiletries. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Santa Catarina hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

During your stay at Hotel Hi! Santa Catarina, you'll be close to U.S. Consulate General. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking and extended parking
  • Amenities include an elevator and a vending machine
  • 6 minutes by car from U.S. Consulate General and 9 minutes from Galerias Monterrey
As a guest of Hotel Hi! Santa Catarina, you'll find a vending machine, express check-out, and an elevator. WiFi is free in public spaces. Free self parking is available.

This Santa Catarina hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 195
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: MXN 195 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hoteles Hi Santa Catarina Hotel
Hoteles Hi Santa Catarina
Hoteles Hi! Santa Catarina
Hotel Hi! Santa Catarina Hotel
Hotel Hi! Santa Catarina Santa Catarina
Hotel Hi! Santa Catarina Hotel Santa Catarina

Hotel Hi! Santa Catarina Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 266 reviews
Rating 8 - Good. 91 out of 266 reviews
Rating 6 - Okay. 43 out of 266 reviews
Rating 4 - Poor. 7 out of 266 reviews
Rating 2 - Terrible. 16 out of 266 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

David

Liked: Cleanliness, amenities
Disliked: Staff & service
Manager on shift didn't want to switch room for us due of broken air conditioner. All of the sudden an expert on cooling and refrigeration.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy como y limpio, el aire acondicionado 10/10, es pequeña pero para una persona incluso 2 es excelente, agua fria y caliente, ademas que me toco una habitacion con vista a la montaña, asi que eso le da un extra, recomendado
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

LIZBETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alejandro Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Es confortable y se recibe buen trato
Stayed 1 night in Jan 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pequeño
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Héctor Oswaldo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Teodulo Javier

Liked: Cleanliness, staff & service
100
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Anayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Oct 2024
Verified

8/10 Good

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bien para el objetivo de solo descansar, esto debido a que la ubicación no es funcional, no hay nada cerca, y la habitación es muy pequeña. Lo que pagas es lo justo por lo que te dan, y no es un mal comentario, simplemente aclarar que el hotel es únicamente como un paraje para llegar, ducharse y dormir.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
mucho trafico por las reparacones en la avenida
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ramón

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble atención recomendable al 100
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jaime Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
객실과 직원 모두 훌륭한 서비스
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Están muy chiquitos los baños
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La chica que nos atendió en la mañana a mi novio y a mi fue super amable.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Jairo Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente atención
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Jorge

Liked: Staff & service, amenities, property conditions & facilities
Personal muy atento y amable
Stayed 1 night in Jan 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

Pense que las instalaciones era mejor.

La habitacion muy pequeña y se hizo incomoda.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio muy bien
Stayed 1 night in Jun 2022
Verified

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general estuvo agradable la estancia en el hotel, un poco pequeña la habitación, pero por el costo es justo, agradable vista a las montañas
Stayed 1 night in May 2022
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiene una excelente limpieza y el personal es muy amable
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Ruben

Disliked: Staff & service

Reservaciones.

No respetan reservacuones.
Stayed 1 night in Jan 2022
Verified

8/10 Good

LORENZO CAMPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona muy aislada
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Jose arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Fue muy agradable la estancia en el hotel la verdad muy recomendable
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Mayte

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Las habitaciones no tienen ventilacion, si la ventana se pudiera abrir estaria mejor.
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Jesus Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Dec 2021