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Inatel Flores Hotel

4.0 star property

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Photo gallery for Inatel Flores Hotel

Exterior
Creator video - submitted by In My City and Abroad
Exterior
Breakfast, lunch and dinner served
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Zona do Boqueirao, sn, Santa Cruz das Flores, Azores, 9970-390
  • Place, Reserva Florestal Natural do Morro Alto e Pico da Se
    ‪14 min drive‬
  • Place, Reserva Florestal Natural das Caldeiras Funda e Rasa
    ‪18 min drive‬
  • Airport, Flores Island (FLW)
    ‪18 min walk‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

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About this property

Inatel Flores Hotel

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli, and a meeting room.
Inatel Flores Hotel offers 26 air-conditioned accommodations with minibars and safes. Satellite television is provided.

Bathrooms include showers, bathrobes, bidets, and complimentary toiletries. This Santa Cruz das Flores hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Inatel Flores Hotel, you'll be close to Reserva Florestal Natural do Morro Alto e Pico da Se. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Restaurante Inatel
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a meeting room
  • Onsite recreation includes a gym and bike rentals
  • 7.1 mi (11.4 km) from Reserva Florestal Natural das Caldeiras Funda e Rasa
Inatel Flores Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

A terrace, an arcade/game room, and tour/ticket assistance are also featured at the business-friendly Inatel Flores Hotel. Self parking is free.

This 4-star Santa Cruz das Flores hotel is smoke free.

Guests are served free buffet breakfast.
Restaurante Inatel - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Inatel

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between May 6 and September 1.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 34.38 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 34.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

INATEL Flores
INATEL Flores Hotel
INATEL Flores Hotel Santa Cruz Das Flores
INATEL Flores Santa Cruz Das Flores
INATEL Flores
Inatel Flores Hotel Hotel
Inatel Flores Hotel Santa Cruz das Flores
Inatel Flores Hotel Hotel Santa Cruz das Flores

Inatel Flores Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 67 reviews
Rating 8 - Good. 26 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 2 out of 67 reviews
Rating 2 - Terrible. 2 out of 67 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stopping point after a long day of travel
Stayed 1 night in Oct 2024
Verified

8/10 Good

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location by the ocean, conveniently located by two museums and a grocery store, and very easy to walk around town
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool and easy access to natural swimming pools in the ocean. Good restaurant.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
This hotel was nice, though showing its age in places. The proximity to the natural pools and airport were great. Since the town is pretty small, you could walk to a lot of places from the hotel.
Stayed 3 nights in Sep 2023
Verified

8/10 Good

N

Liked: Cleanliness, staff & service, amenities
Great location facing the ocean, not far from the little town but sadly it is in need of some repairs. Great breakfast options.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
hotel was nice and it had parking which was a plus. Very convenient location. Well kept up and very clean.
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel with the best views and wonderful friendly staff. I highly recommend.
Stayed 3 nights in Aug 2022
Verified

8/10 Good

Noam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent place to stay

The place is a bit old yet mostly renovated. The service was good, the room was good with a nice view, and there was a good breakfast. It lacks any character to make you feel you are on this unique island.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Flores

Friendly helpful staff
Stayed 1 night in Aug 2024
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
View from room
Stayed 1 night in May 2023
Verified

6/10 Okay

Lars

Disliked: Amenities, property conditions & facilities
Needs a refurbishment
Stayed 3 nights in Oct 2023
Verified

8/10 Good

Guy

Liked: Cleanliness
The situation was unique.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the views are amazing. The restaurant had many tasty options, fresh food with great wines and the service was friendly, patient and helpful. It was great to have the large upstairs living room available to hang out when our newly met cousins came to visit. The rooms are very comfy and the mini fridge got nice and cold and the balcony over looking the shore was my favorite place to kick back especially after dark when the cagarros start their weird calls among the sounds of the waves. My great great grandfather once owned the property and the hotel fit in very well in the surrounding landscape. The pool overlooking the seascape was a treat. My family and I will definitely be going back.
Stayed 1 night in Aug 2022
Verified

6/10 Okay

Cidalia

Liked: Cleanliness, amenities
Property was very nice, clean, decent restaurant, front desk staff was not helpful and not friendly. We didn’t book a tour in advance. She tried a couple of people but they were booked. However, there are other options in the area including boat tours which we would have loved and she didn’t bother to look anything up for us. Not very tourist friendly.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

liana

Disliked: Staff & service, property conditions & facilities, room comfort

Dated and poor service

This hotel is tired. It’s need some serious renovations. Restaurant food is mediocre. However AC stopped working on the entire side of the hotel during our stay. We went from an ocean view with a balcony view to a city view with no balcony and zero compensation. It took almost two hours for them to move us to a new room.
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Patricia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Water damage on the walls, air conditioner does not allow you to go below 23C. Electrical fixture pulled out of wall and sitting on floor with cables exposed. Water damage on wood floors. Floors worn. Smell of mold. Visible mold in shower. Breakfast goes from 8-11 am, out of freshly sliced fruit by 9 am. Disappointed in hotel. This island is beautiful, this hotel was a disappointment. It was a beautiful location and if you have a water view amazing. It is just obvious that upkeep/update of the hotel is needed. Suggest eating at local restaurants which are wonderful.
Stayed 3 nights in May 2024
Verified

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay in Santa Cruz - more stylish and classy than the pictures show. Beautiful view (sea view-side) and quiet, except for astonishing bird calls at night (Cory's Sheerwaters). Seaview well worth it, but there are pleasant lounges and balcony to get the view as well. Food is good quality, but the half-board is so limited in starters (soup of the day) and sweets (ice-cream, fruit or sweet of the day, which did not change daily) and saves so little money (and none at all if you have many of the main courses), that it is not worth having. Breakfast has a reasonable range, but less so as it declined while we were there. The freshly squeezed orange juice, variety of fresh fruits and yoghurt all disappeared. Some days delays for food due to incredible understaffing: a single person at breakfast and at dinner some days.
Stayed 5 nights in May 2023
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alles top....

Ich vermute, eines der besten Hotels auf Flores. Mir hat es an nichts gefehlt , war sehr zufrieden.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre spacieuse, confortable et vue inavouable sur l'océan et la côte
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Mathieu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très confortable et les quelques longueurs de piscine nous on fait beaucoup de bien après une journée de trail. Faisable sans voiture si, par exemple, vous partez le lendemain : comptez 15 minutes à pieds pour vous rendre en ville, 10 minutes max pour être dans l’aéroport.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização em cima do mar

Localização excelente, em cima do mar. Muito perto de piscinas balneares. Os quartos são modernos.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hotel au haut d"une falaise avec piscine et chambre vue sur mer. Bon petit déjeuner. Bon restaurant pour y dîner. Le bon point pratique : hotel accessible à pied depuis l'aéroport (5 min) et pour autant pas du tout gêné par le bruit. Point faible : faut compter 20 minutes à pied pour rejoindre le centre ville où l'on peut retrouver des restaurants.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación y excelentes vistas
Stayed 1 night in Jul 2024
Verified

8/10 Good

Muriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel tres bien placé, moderne, magnifique vue, piscine agreable aussi, diner au restaurant tres bon, un peu vieillissant, mériterait une petite rénovation
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Oceanview

Vriendelijke ontvangst, mooie kamer mer oceanview (absolute aanrader) met zicht op Corvo. Heerlijk ontbijt, verse jus d’orange, eitje, vers fruit, yoghurt. Aanrader is ook wel om diner (half board) te boeken. Na terugkeer van hike is t ook heerlijk om even een duik in t zwembad te nemen, ligbedden aanwezig. Ook twee piscinas naturais in directe nabijheid. Kortom, een heerlijk verblijf in dit hotel, aanrader!
Stayed 2 nights in Jul 2024