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INNSiDE by Meliá Tenerife Santa Cruz

4.0 star property

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Photo gallery for INNSiDE by Meliá Tenerife Santa Cruz

Outdoor pool, open 10:30 AM to 4:30 PM, pool umbrellas, pool loungers
Creator video - submitted by TRAVELFLY
Daily buffet breakfast for a fee
Reception
Innside, Room, Balcony

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle del Pilar 3, Santa Cruz de Tenerife, 38002
  • Place, Plaza de Espana
    ‪5 min walk‬
  • Place, Tenerife Space of the Arts
    ‪7 min walk‬
  • Place, Rambla de Santa Cruz
    ‪8 min walk‬
  • Airport, Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪13 min drive‬

Room options

View all photos for Innside, Room

In-room safe, free WiFi, bed sheets

Innside, Room

9.6 out of 10
Exceptional
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Innside, Room, Balcony

Innside, Room, Balcony | Balcony

Innside, Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Innside, Connected with Studio)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Room (Innside, Connected with Studio 3+2)

In-room safe, free WiFi, bed sheets

Room (Innside, Connected with Studio 3+2)

  • City view
  • 46 sq m
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for The Loft

In-room safe, free WiFi, bed sheets

The Loft

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Studio (2+1)

In-room safe, free WiFi, bed sheets

Studio (2+1)

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Studio (XL)

In-room safe, free WiFi, bed sheets

Studio (XL)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio (XL 2+2)

In-room safe, free WiFi, bed sheets

Studio (XL 2+2)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio

In-room safe, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Innside Room

A modern bedroom with a large bed, a bedside table, a nightstand, a round mirror, and a window.

Innside Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Innside Room With Balcony

A modern hotel room with a large bed, a desk, and a view of the outdoors.

The Innside Room With Balcony

  • Sleeps 2
  • Free Wi-Fi

View all photos for Innside Room Connected With Studio

A modern hotel room with a large bed, a desk, and a view of greenery through the window.

Innside Room Connected With Studio

  • Sleeps 4
  • Free Wi-Fi

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About this property

INNSiDE by Meliá Tenerife Santa Cruz

This smoke-free hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a rooftop terrace are onsite.
INNSiDE by Meliá Tenerife Santa Cruz offers 83 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
During your stay at INNSiDE by Meliá Tenerife Santa Cruz, you're just a quick walk from Museo de Belle Artes. Free WiFi in public areas, 2 bars, and an outdoor pool are available.
  • Free WiFi (speed: 25+ Mbps)
  • Enjoy Fusion cuisine while dining at Raza
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include an elevator and a rooftop deck
  • Onsite recreation includes a 24-hour gym
  • Steps from Museo de Belle Artes and Nuestra Senora del Pilar Parish
  • Cats and dogs welcome for a fee (restrictions apply)
INNSiDE by Meliá Tenerife Santa Cruz offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

INNSiDE by Meliá Tenerife Santa Cruz also features a rooftop terrace, dry cleaning/laundry services, and pool umbrellas.

This 4-star Santa Cruz de Tenerife hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Raza - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
13 Cielos - This poolside bar specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 18 per night); reservations required

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 18 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • 13 Cielos
  • Raza

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (110 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 18 per night (755 ft away)
  • Pet fee: EUR 40 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:30 AM to 4:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Innside Tenerife
Innside Tenerife Santa Cruz
INNSiDE by Meliá Tenerife Santa Cruz Hotel
INNSiDE by Meliá Tenerife Santa Cruz Santa Cruz de Tenerife

INNSiDE by Meliá Tenerife Santa Cruz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 73 out of 107 reviews
Rating 8 - Good. 25 out of 107 reviews
Rating 6 - Okay. 6 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 1 out of 107 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean and large room. Really focused on the little details and a great stay.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is conveniently located, the rooms were nice and clean! The staff was helpful and I really enjoyed my stay here! Would definitely come back again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Clean room, amenities and location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

ELISABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ailie

Liked: Cleanliness, staff & service, amenities
Lovely relaxing modern calm clean room. Lovely big comfortable bed. Lovely kind warm and welcoming staff. Lovely breakfast. Lovely rooftop bar with fabulous views. Lovely location. Overall, lovely!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kennita

Nice staff and facilities and location.
Stayed 1 night in Mar 2025
Verified

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Amenities
Booked this hotel for the pool and the roof terrace bar, pool closed for repair, bar closed at 13:00 when advertised as open from 12:00 in the rooms, no possibility to get a coffee after breakfast and no locks on the downstairs toilets. Room was lovely, and staff super friendly.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing trip

Excellent spot for everyone.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it would stay again
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was really good.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Daniela Christel

To
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh clean thoughtfully-designed rooms with a great shower, PROPER bath towels, some free drinks, air conditioning, comfortable beds - the room was great. Rooftop bar and pool were also lovely.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and staff. Would recommend.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, Staff, Quality, Clean, Room layout, Decor, Comfort. Extremely Satisgied!
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Casa

Liked: Cleanliness
Disliked: Staff & service
Rude staff
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff from reception to the waiters on the roof top bar. We had a short 3 night stay and the hotel was perfectly located for bars, cafes and good restaurants. I can definitely recommend it to any one looking for a city break in Tenerife. Also visit the Tenerife Auditorio….. a fantastic modern iconic building.
The Tenerife Auditorio
Quirky roof top pool
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Atli Mar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did a different Tene trip this time though we stayed only one week. The first three nights we stayed in Santa Cruz and it was a welcoming surprise. Excellent service and kindness of the staff, moved us to 7th floor to experience the good view over the park. Just around the corner, you find good selection of restaurants mostly occupied by locals. One street further, full of shops.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ralf

Mega Location.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great front desk staff

Excellent front desk staff. This hotel is lucky to have these people working for them. Hotel is in a great location, steps away from tons of restaurant and shops, When/if I go back to Santa Cruz, I will stay here. Also, rooms are equipped with wireless charging stations for cell phones
Stayed 1 night in Mar 2025
Verified

8/10 Good

Malik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Convenient location, but no parking.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-
Stayed 1 night in Oct 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful hotel. Clean and quiet. The only issue is the rooftop pool wasn’t available which I was really looking forward to.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern and very clean. I would have liked some more comfortable seating by the rooftop pool
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stopped in for an overnight on a cycling tour and immediately decided on staying an extra day. The staff is AMAZING! Great service. The room is very comfortable. No extra charges for things like minibar items. Lots of great restaurants and shopping within easy walk. We will be back 😊
Stayed 1 night in Dec 2024