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Apart Hotel Buen Retiro

3.0 star property

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Photo gallery for Apart Hotel Buen Retiro

Superior Twin Room, 1 Bedroom, Private Bathroom
Reception
Property entrance
Courtyard
Family Twin Room, 1 Bedroom, Kitchen | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Calle Florida 432, Santa Cruz
  • Place, Plaza 24 de Septiembre
    ‪8 min walk‬
  • Place, San Lorenzo Cathedral
    ‪9 min walk‬
  • Place, Arenal Park
    ‪9 min walk‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Room, 2 Bedrooms

Down duvets, individually furnished, free WiFi, bed sheets

Executive Room, 2 Bedrooms

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Twin Room, 1 Bedroom, Kitchen

Family Twin Room, 1 Bedroom, Kitchen

Family Twin Room, 1 Bedroom, Kitchen

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Triple Room, 1 Bedroom, Private Bathroom

Economy Triple Room, 1 Bedroom, Private Bathroom

Economy Triple Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, 1 Bedroom, Private Bathroom

Superior Twin Room, 1 Bedroom, Private Bathroom

Superior Twin Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room, 1 Bedroom, Private Bathroom

Superior Triple Room, 1 Bedroom, Private Bathroom

Superior Triple Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Bedroom, Private Bathroom

Executive Room, 1 Bedroom, Private Bathroom

Executive Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Bedrooms, Kitchen

Family Room, 2 Bedrooms, Kitchen

Family Room, 2 Bedrooms, Kitchen

  • 16 sq m
  • 2 bedrooms
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen

Family Apartment, 2 Bedrooms, Kitchen

  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Single Room, Private Bathroom

Down duvets, individually furnished, free WiFi, bed sheets

Economy Single Room, Private Bathroom

9.6 out of 10
Exceptional
(5 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 Bedroom, Private Bathroom

Economy Room, 1 Bedroom, Private Bathroom

Economy Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Triple Room, 1 Bedroom, Private Bathroom

Family Triple Room, 1 Bedroom, Private Bathroom

Family Triple Room, 1 Bedroom, Private Bathroom

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Economy Twin Room, 1 Bedroom

Economy Twin Room, 1 Bedroom

Economy Twin Room, 1 Bedroom

  • Garden view
  • 16 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed

Economy Room, 1 King Bed

Economy Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Apart Hotel Buen Retiro

A restaurant, a coffee shop/cafe, and 24-hour room service are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Apart Hotel Buen Retiro offers 13 air-conditioned accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished. Beds feature down comforters. 42-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Apart Hotel Buen Retiro, you're just a quick walk from Guarani Nandereko Nomai Art and Culture Center. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Options for a bite to eat include a coffee shop and a restaurant
  • Services include tour or ticket assistance and luggage storage
  • Within a 10-minute walk of La Recova Artisan Walk and Plaza 24 de Septiembre
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Apart Hotel Buen Retiro also features tour/ticket assistance, a garden, and a picnic area.

Smoking is allowed in designated areas at this 3-star Santa Cruz hotel.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Apart Hotel Buen Retiro has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Individual furnishings
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Apart Hotel Buen Retiro

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: BOB 100 per vehicle (one-way, maximum occupancy 3)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Apart Hotel Buen Retiro offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Apart Hotel Buen Retiro Santa Cruz
Apart Buen Retiro Santa Cruz
Apart Buen Retiro
Apart Hotel Buen Retiro Hotel
Apart Hotel Buen Retiro Santa Cruz
Apart Hotel Buen Retiro Hotel Santa Cruz

Apart Hotel Buen Retiro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 2 out of 56 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A valué option to stay

Once you walked into the door, it was cozy inside, safe, clean and staff very friendly , walking distance to city center.
Stayed 1 night in Jul 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a pleasant stay. The hotel was centric and walkable to the city's center. The amenities and rooms were adequately stocked and the staff was friendly and helpful. Uber is an economic and accessible option to explore the rest of the city.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
So close to Plaza Principal. The staff ... Anfrea and Fabiola always treat like I am family. Always very helpful. I will be staying there again!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Good shower with plenty of hot water. 5-10 minutes walk to central plaza. Would have preferred Bolivian coffee to Nescafe at breakfast time.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

ernesto alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a very good location inside downtown and it fulfilled my needs. What is outstanding to me is the polite and sympathetic way the personnel interacts with the hosts. Very nice people. Thanks a lot!
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Agnieszka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super pleace!

Is very good pleace fir stay in Santa Cruz. I come back! Is cleaning, frendly and possible late checkout. For my is importante, really. Thx
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, my check-in with desk clerk Fabiola was first rate. She was gracious and totally professional. She even carried my two bags up a flight of stairs and refused my tip. It's located just a few blocks from Plaza 24th de Septiembre, a favorite place for locals and tourists. Very clean and quiet place. And, hot water is almost instant. Very nice place at great prices.
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

Warren

This hotel has been closed. It is a scam. You should remove them from Expedia so that they can't solicit further travellers.
Verified

8/10 Good

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente custo x benefício.

Excelente custo x benefício! Staff prestativo e alegre! Muito bem localizada. Café da manhã ótimo! Muito perto da Plaza 24 Septiembre. Mercado a 2 quadras. Quarto grande e limpo. Internet ótima. Quando voltar a Santa Cruz, ficarei lá de novo.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Jildo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel excelente!

É um hotel excelente. Limpo, tranquilo e com um bom atendimento !!! Nota 10
Stayed 1 night in Aug 2024
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centralt och prisvärt hotell

Hotellet är centralt beläget och mycket prisvärt, allt man kan behöva finns i rummet. Personalen är trevliga och hjälpsamma. Sköna sängar är ett plus.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alvaro Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy buena. Todo el personal muy amable y una limpieza impecable. Muy cerca del centro y del mercado. Sin duda volveré.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Elmo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Conforto e praricidade.

Excelente estadia e otimo custo-benefício. Nao tenho, absolutamente, nemhuma observação negativa a fazer.
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Gina

Liked: Cleanliness
Disliked: Staff & service
Tuvimos un desacuerdo con la recuperacionista que no recibió nuestra reserva y pasadas las 22:00 hrs no supo realizar una solución positiva. Nos tuvimos que ir.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy amables en todos los sentidos. Guardaron mis cosas sin problema
Stayed 2 nights in Apr 2023
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una amable y cooperativa recepcion
Stayed 1 night in Feb 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
I was told that my reservation was canceled, but i still got charged. The building is in poor condition and there is no hot water...
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente atención y lugar. Muy limpio, el ambiente excelente.
Stayed 1 night in Apr 2021
Verified

6/10 Okay

DANIELA

Liked: Cleanliness, staff & service

Estancia regular en hotel buen retiro

Cuando se realiza reserva, se acepta un monto de pago en dólares pero al momento de realizar el pago, realizan el cambio a bolivianos, por lo cual personalmente se me generan dos castigos, el cambio de dólar a boliviano, después de bolivianos a dólares en mi cuenta y por último de dólares a pesos chilenos, por lo cual se aumentan los costos y uno no termina pagando lo acordado en la reserva. Pieza no tenía espacio para una cama y dos veladores (solo había uno) ventanas muy pequeñas que hacían que entrara muy poca luz natural. Personal de casino y aseo muy amable
Stayed 10 nights in Nov 2020
Verified

10/10 Excellent

Daran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find, very convenient

Good budget hotel. Ticks every box for basics: good front of house and cleaning staff; free toiletries; excellent WiFi; basic but tasty breakfast; reliable airport pickup. A 5-10 minute stroll to the city centre depending on pace.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Rumino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝の到着でも快く受け入れてくれて助かりました。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well after travelling in remote Andes, my own bath was a highlight. Having wifi and TV were nice. Place clean, they catered to my disabilities. Staff extremely friendly and helpful. Asked about a box and packing tape as suitcase getting overweight. Since use a cane they had a boy did the running around for me. Given excellent directions to post office and night market. This was a day of rest after 6 days in road tour and a new tour on the road the next day. I rebooked for two nights after my tour.
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

安心して過ごせました^ ^

店員さんのサービス、愛嬌がとても良かったです。全て女性のスタッフの為かとても明るく安心して過ごせました。 こちらはアパートメントタイプのホテルになっており通常のホテルより広いです、私は1番安いグレードの部屋に泊まりました。冷蔵庫キッチンがついており皿など調理器具もそろっておりました、ガスやレンジ等料理するのに不自由ない設備です、私は自炊をしたかったのでとても快適でした。外観は入り口が少し暗いので分かりづらいかもしれません、ホテルのそれとは違います、そして町までは多少歩きますが気になる程ではありませんがホテル周りにカードが使える飲食店が少ない為カードのみで旅行する方は少し探すと思います、とはいってもここは一人旅や男同士の旅ならとてもオススメです！もし家族やカップル等であれば部屋のグレードを上げるならオススメです、少し拝見しましたが非常に良いです、こちらは総合的に料金以上の設備なので満足です、コストパフォーマンス良き！ おそらく穴場スポットだと私は勝手ながら思っております。GRACIAS!それでは良い旅を、BUEN VIAJE‼︎
Stayed 5 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Buena atención, habitaciones cómodas y limpias. Estoy satisfecho
Stayed 1 night in Nov 2018