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Best Western Plus All Suites Inn

2.5 star property

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Photo gallery for Best Western Plus All Suites Inn

Exterior
Suite, 1 King Bed, Non Smoking, Balcony
Free daily buffet breakfast
Point of interest
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Parking available
  • Laundry

Explore the area

View in a map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Santa Cruz Beach Boardwalk
    ‪16 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Place, Mystery Spot
    ‪8 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(20 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(12 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus All Suites Inn

Hotel with free breakfast, near Santa Cruz Beach Boardwalk
A fitness center, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus All Suites Inn offers 80 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus All Suites Inn. During your stay, you're just a quick walk from Ocean Street. Free WiFi in public areas, a gym, and a 24-hour business center are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 2-minute drive from Santa Cruz Wharf and a few minutes from Santa Cruz Beach Boardwalk
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus All Suites Inn offers its guests a hot tub and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 570 square feet (51 square meters) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus All Suites Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santa Cruz hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus All Suites Inn.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Reviews

Best Western Plus All Suites Inn Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 420 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 64 out of 1001 reviews

Reviews

6/10 Okay

Chong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Horrible parking.
Stayed 3 nights in Jun 2025

10/10 Excellent

Juliana

Stayed 2 nights in Apr 2025

8/10 Good

Kyle

Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Kayla

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Stayed 1 night in Jun 2025

10/10 Excellent

ricky

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 2 nights in Jun 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay however when we checked in at night the parking lot was full. Luckily the security person working was trying to help find a spot where we can leave our car. If it would have been fit the security guard we would have had to find parking in the street. The continental breakfast was okay.
Stayed 1 night in Jun 2025

2/10 Terrible

Arunabha

Travelled with family, Travelled with pets
Disliked: Amenities
We had a very bad experience. There was no parking, we had to park on street and had to remove it by 6 am from there! I expect the hotel should have parking of itself or at the least a lot nearby. There was nothing. The staff itself didn't have any parking. The do provide breakfast but 6:30-8:30 am. If I'm on a vacation, why would I want to be up so early for bf?
Stayed 1 night in Jun 2025

8/10 Good

Priya

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Communication could improve. We arrived and requested for a crib. They said they would deliver it to our room. Few hours later (past baby's bedtime) we called to check status and they told us no crib is available. I totally understand that the crib was not available but I think guests would appreciate the update. Overall stay was nice. Good breakfast, clean, good size room and well maintained hotel.
Stayed 1 night in Jun 2025

4/10 Poor

David

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Booked two rooms with two beds each. Received three rooms with one bed each and told to use pullout sofas, which were pretty bad. Paid parking is a scam. Will pay more and stay somewhere nicer next time.
Stayed 4 nights in Jun 2025

8/10 Good

Lusila

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Incredible
Stayed 2 nights in Jun 2025

8/10 Good

Kevin Jared

Travelled with group
Liked: Cleanliness, staff & service, amenities
Windows don't open in the rooms, and our showerhead scream while it was running, but otherwise it was a good room, and I would likely stay again!
Stayed 2 nights in Jun 2025

6/10 Okay

Lena

Stayed 1 night in Mar 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenience; breakfast option
Stayed 4 nights in May 2025

4/10 Poor

Silent

Business traveller
Disliked: Cleanliness
And usually not a complainer but here we go for me it was just the bathroom progressively smelling like mold worse I couldn't switch rooms cuz I work nights and have a lot of stuff my schedule is tight. Long story short they said I get a refund for the parking and see what else they could do. Then I wake up with a 49.50 charge extra to my card no email. I was going to book there today but not trying to do that again. Guy on the phone with super helpful he said call back tomorrow with the manager see if I can get some help. Hopefully it all goes well wish me luck
Stayed 3 nights in May 2025

10/10 Excellent

Yeemmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Maritza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there a couple times now and it’s always a pleasant stay. Staff is always nice and happy and the breakfast in the morning was great!
Stayed 1 night in May 2025

10/10 Excellent

Sara

Liked: Cleanliness
Very good and clean
Stayed 1 night in May 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Modern facility, good lobby amenities, very good hot breakfast and free parking. Downtown CA coast city neighborhood - comfortable walking in the day but less so at night. The room was clean and spacious but a poor place to do anything but sleep. A single chair and a small table uncomfortable for reading. TV was mounted in corner and awkward to view from the bed. Overhead canister lights and bedside lights had too-bright bulbs that made room feel like a dental office.
Stayed 1 night in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we had a broken drain in shower had to change rooms tub had standing water
Stayed 4 nights in May 2025

10/10 Excellent

Efrain

Stayed 1 night in May 2025

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be back

Nice large hot tub, hot breakfast, coffee in room, free parking, spacious room. Nice staff!
Stayed 2 nights in May 2025

4/10 Poor

Emelyn

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
The front attendant came and told m
Stayed 1 night in Apr 2025

10/10 Excellent

Juan

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is really nice and very clean! Friendly staff as well. Stayed here for work a couple years ago and came back to the hotel being remodeled. Pet friendly so bring those fur babies
Stayed 1 night in May 2025

10/10 Excellent

Laura

Stayed 2 nights in May 2025