Best Western Plus All Suites Inn

2.5 star property

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Photo gallery for Best Western Plus All Suites Inn

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub
Point of interest
Lobby
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
500 Ocean St, Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪1 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Place, Santa Cruz Wharf
    ‪20 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪58 min drive‬

Room options

Suite-1 King Bed, Non-Smoking, Fireplace, Balcony, Full Breakfast

  • Sleeps 2

1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

  • Sleeps 2

Accessible - 2 Queen, Roll In Shower, Non-Smoking, Full Breakfast

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Jetted Tub

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Microwave And Refrigerator, Sofa

  • Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Nonsmoking, Sofa

  • Sleeps 2

Suite - 1 King Bed, Nonsmoking, Sofa

  • Sleeps 2

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

9.4 out of 10
Exceptional
(17 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds

  • Sleeps 4

King Suite with Sofa Bed

  • Sleeps 3

Suite-1 King 1 Queen

  • Sleeps 4

Suite - 1 King Bed Non Smoking

  • Sleeps 3

Similar properties

About this property

Best Western Plus All Suites Inn

A fitness center, a 24-hour business center, and a hot tub are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a business center, and conference space.
Best Western Plus All Suites Inn offers 80 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Best Western Plus All Suites Inn. During your stay, you're just a quick walk from Ocean Street. Free WiFi in public areas, a gym, and a 24-hour business center are available.
  • Free buffet breakfast served daily
  • Free WiFi in some public areas
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute drive from Santa Cruz Wharf and a few minutes from Santa Cruz Beach Boardwalk
  • Dogs welcome for a fee (restrictions apply)
Best Western Plus All Suites Inn offers its guests a hot tub and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 570 square feet (51 square meters) and includes conference space. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Best Western Plus All Suites Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Santa Cruz hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 16.50 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 570 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Lift (140 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 16.50 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Best Western Plus All Suites Inn.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western All Suite Inn
Best Western Plus All Suite
Best Western Plus All Suite Inn
Best Western Plus All Suite Inn Santa Cruz
Best Western Plus All Suite Santa Cruz
Best Western Plus Suite
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn
Best Western Plus All Suites Santa Cruz
Best Western Plus All Suites
Santa Cruz Best Western
Best Western Plus All Hotel Santa Cruz
Best Western Santa Cruz
Best Plus Suites Santa Cruz
Best Western Plus All Suites Inn Hotel
Best Western Plus All Suites Inn Santa Cruz
Best Western Plus All Suites Inn Hotel Santa Cruz

Best Western Plus All Suites Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 81 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities
Things were very clean. Check-in was smooth.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rubin

Stayed 2 nights in Jan 2026

10/10 Excellent

ANNETTE

Liked: Cleanliness, staff & service, amenities
Friendly staff, excellent room and so clean
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Samantha

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The best customer service I’ve received in a long time. Front desk was so kind, respectful and gave us a welcome goodie bag at no charge.
Stayed 1 night in Jan 2026

10/10 Excellent

Karl

Stayed 1 night in Jan 2026

8/10 Good

corissa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless. Linens amazing.
Stayed 2 nights in Jan 2026

10/10 Excellent

Isoa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Dec 2025

10/10 Excellent

Isoa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
To good
Stayed 2 nights in Dec 2025

10/10 Excellent

Isoa

Liked: Cleanliness, amenities, property conditions & facilities
To good Perfectly clean
Stayed 3 nights in Dec 2025

8/10 Good

Tom

Stayed 1 night in Dec 2025

6/10 Okay

Araceli

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was a great size. The fridge was broken, they never fixed it. The micro did not work. They never cleaned our room during our stay. The parking was not sufficient. They also charged for it. When we relayed this to the staff, their response was we are short staffed. They did not offer to adjust our rate or some type of refund.
Stayed 2 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
This was perfectly okay, except that they charge for parking. That was a surprise. It should be included in the nightly rate. The breakfast was okay. The shower floor was dangerously slippery. I had to put a towel on it to prevent slipping and sliding on it.
Stayed 1 night in Jan 2026

10/10 Excellent

Fatima

Liked: Cleanliness, amenities
Had an early check in.
Stayed 1 night in Dec 2025

6/10 Okay

DANIEL

Stayed 1 night in Dec 2025

6/10 Okay

Bridget

Stayed 2 nights in Dec 2025

10/10 Excellent

Ana

Stayed 1 night in Dec 2025

8/10 Good

Mika

Liked: Cleanliness, property conditions & facilities
Pool was dirty. Cleaners were great and on timing. Coffee bar was great. Electricity went out all night and I was forced to get a new hotel up the street. They did not offer me a partial compensation or any compensation for that matter. Very disappointing to sit in the dark on Christmas Eve and not get a discount on anything.
Stayed 4 nights in Dec 2025

6/10 Okay

Maria

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Laurana, West Hills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great with our stay, except that the tv didn’t work in either of our two rooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

SHIVA, Cambria

Stayed 1 night in Dec 2025

6/10 Okay

Victoria

Liked: Staff & service, property conditions & facilities, room comfort
It is a larg
Stayed 3 nights in Dec 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities
Nice place, close to the Boardwalk, and breakfast was great
Stayed 3 nights in Dec 2025

10/10 Excellent

Sarah

Liked: Cleanliness
Staff very friendly and efficient. Room very clean. Good location.
Stayed 1 night in Dec 2025

10/10 Excellent

Marian

Good
Stayed 2 nights in Nov 2025