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Best Western Plus Capitola By-the-sea Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Capitola By-the-sea Inn & Suites

Lobby
Free continental breakfast
Property amenity
Lobby
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1435 41st Ave, Santa Cruz, CA, 95010
  • Place, Capitola Beach
    ‪13 min walk‬
  • Place, Capitola Wharf
    ‪15 min walk‬
  • Place, Twin Lakes State Beach
    ‪5 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(87 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Business Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Sofabed is a double bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Non Smoking, Jetted Tub (with Sofabed)

  • 63 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.8 out of 10
Exceptional
(10 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(7 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.8 out of 10
Exceptional
(55 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Non Smoking, Fireplace (Sofabed is a double bed)

9.8 out of 10
Exceptional
(8 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Accessible, Bathtub

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, Multiple Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • 63 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(10 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Capitola By-the-sea Inn & Suites

Hotel with free breakfast, near Capitola Beach
This smoke-free hotel features an outdoor pool, a fitness center, and a hot tub. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe. Housekeeping is available on request.
Best Western Plus Capitola By-the-sea Inn & Suites offers 58 air-conditioned accommodations with coffee/tea makers and hair dryers. 36-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Plus Capitola By-the-sea Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Capitola Beach. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Just a 5-minute drive from Capitola Beach and 11 minutes from Monterey Bay
Best Western Plus Capitola By-the-sea Inn & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Best Western Plus Capitola By-the-sea Inn & Suites. Self parking is free. A complete renovation of Best Western Plus Capitola By-the-sea Inn & Suites was completed in January 2019.

This Santa Cruz hotel is smoke free.

Guests are served free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1999
  • Renovated entire property - January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 7 2026 to January 17 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Capitola
Best Western Plus Capitola Sea
Best Western Plus Capitola Sea Inn
Best Western Plus Capitola By-the-sea Inn
Best Western Plus Capitola By-the-sea
Best Western Plus Capitola By-The-Sea Hotel Capitola
Best Western Plus Capitola By-The-Sea Inn And Suites
Capitola Best Western
Best Western Plus Capitola By-The-Sea Hotel
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By the sea Inn Suites
Best Western Plus Capitola By-the-sea Inn & Suites Hotel
Best Western Plus Capitola By-the-sea Inn & Suites Santa Cruz

Best Western Plus Capitola By-the-sea Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1003 reviews
Rating 8 - Good. 194 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

DAN

Stayed 3 nights in Sep 2025

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Location. Hotel does need to be updated. The Room that I stayed in needed maintenance. The walls were scratched and needed repair. The flooring scratched and peeling. The bathroom faucet was hooked up backwards. The hallways smell musty. The breakfast room was not very clean and was unattended most of the time.
Stayed 3 nights in Sep 2025

8/10 Good

daniel

Stayed 3 nights in Aug 2025

10/10 Excellent

Jorge

Stayed 2 nights in Sep 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service.They fixed a problem I had created in booking and were professional, pleasant and extremely helpful. There are extra perks like specialty coffee and hot chocolate in the lobby and breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Angelina, sacramento

Stayed 1 night in Aug 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eric

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff and breakfast
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathaniel

Stayed 1 night in Aug 2025

10/10 Excellent

POLLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this room 15 minutes prior to arriving and were happy with the room and closeness to restaurants which were walkable. The area seemed very safe and the free breakfast was the best we’d had on our trip. It offered both hot items and grab and go and even had a free latte machine in the lobby along with free cookies. Will definitely come back to this hotel when in the area in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Tim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a gem. Easy walk to the main Capitola front area.
Stayed 2 nights in Aug 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over all great stay

Good place to stay! The only thing I Must note is the floors are thin so If you are on floors 1 or 2 you will hear people walking and in the bathroom. Breakfast very good and they have good coffee. Clean overall but wished their sink was in the bathroom. We went for the car week event's, but Capitola beach is a cool little area.
Stayed 4 nights in Aug 2025

10/10 Excellent

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities
We will definitely stay at this hotel in the future
Stayed 3 nights in Aug 2025

10/10 Excellent

Somala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and safe area
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Nice hotel, clean great customer service nice swimming pool Jacuzzi good breakfast close to liquor store shopping center supermarket about 20 minutes from the beach walking
Stayed 2 nights in Aug 2025

10/10 Excellent

neptali

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Terrel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Plus Capitola stay

Had a large handicap accessible room with fridge and microwave. Handicap parking spaces and electric car charging stations. helpful staff. internet available and included. Breakfast included.
Stayed 2 nights in Jul 2025

10/10 Excellent

Athenea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Julian

Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked well

I would stay here again. The hotel is in town (not near the water), the rooms were spacious, plenty of parking and breakfast in the morning is helpful to get something in the stomach before heading out for the day. They had homemade chocolate chip cookies at the front desk! All in all, it worked out well.
Stayed 1 night in Aug 2025

8/10 Good

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Vivian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. The pool was great and the breakfast was very good with lots of options. Location was fantastic.
Stayed 2 nights in Aug 2025