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Four Points by Sheraton Santa Cruz Scotts Valley

3.0 star property

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Photo gallery for Four Points by Sheraton Santa Cruz Scotts Valley

Lobby
Lounge
Lobby
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
5030 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Henry Cowell Redwoods State Park
    ‪7 min drive‬
  • Place, Ocean Street
    ‪8 min drive‬
  • Place, Pasatiempo Golf Course
    ‪8 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(50 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(52 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, pay films

Suite, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hilton Santa Cruz/Scotts Valley
Santa Cruz
  • Pool
  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
4.1 out of 5, Very good, 1,288 reviews
The price is €105
includes taxes & fees
10 May - 11 May
Hilton Santa Cruz/Scotts Valley

About this property

Four Points by Sheraton Santa Cruz Scotts Valley

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton Santa Cruz Scotts Valley offers 128 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 55-inch LED televisions come with pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Santa Cruz Scotts Valley. During your stay, you'll be close to University of California, Santa Cruz. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy American cuisine while dining at 5030
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 11 minutes by car from Santa Cruz Beach Boardwalk and 13 minutes from Monterey Bay
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, a terrace, and a garden are also featured at the business-friendly Four Points by Sheraton Santa Cruz Scotts Valley. For a fee, parking is available.

This 3-star Scotts Valley hotel is smoke free.

5030 - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5,030

Things to do

  • Gym
  • Vineyard
  • Windsurfing
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 5.00 per night
  • Pet fee: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Santa Cruz Scotts Valley Hotel
Four Points Santa Cruz Hotel
Four Points Santa Cruz
Hotel Four Points Santa Cruz Scotts Valley Scotts Valley
Scotts Valley Four Points Santa Cruz Scotts Valley Hotel
Hotel Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley
Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley

Four Points by Sheraton Santa Cruz Scotts Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1009 reviews
Rating 8 - Good. 190 out of 1009 reviews
Rating 6 - Okay. 120 out of 1009 reviews
Rating 4 - Poor. 67 out of 1009 reviews
Rating 2 - Terrible. 61 out of 1009 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Margaret, Chico

Stayed 2 nights in Jan 2026

10/10 Excellent

Alexandria

Stayed 3 nights in Jan 2026

8/10 Good

Rhyena

Liked: Cleanliness, staff & service, amenities
Nice room but no foam pillows and between guests above us and outside noise- despite requesting quiet floor- it was loud.
Stayed 1 night in Jan 2026

10/10 Excellent

Lalaine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was curteous and helpful. The room was clean and a very nice size, The overall the hotel feels nice and spacious. They have a very nice, large common area which bar and dining. They keep water, tea and coffee out in the lobby, even late in the evening. I will definitely stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Abigail

Stayed 1 night in Nov 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Always a pleasure to stay there! Wouldn’t even think of staying anywhere else.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sean

Stayed 2 nights in Jan 2026

10/10 Excellent

Marguerite

Stayed 1 night in Jan 2026

8/10 Good

Paulina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay. Got a great deal last minute for the three day weekend. There are a few little things that were not amazing for a four points. No microwaves in the room. No way to raise or lower the blinds in the room. Restaurant was very minimal, more like ordering bar food. Bathroom was had some small hairs clinging to the wall. Given it was a great deal I'm not upset by any of the little things that were off, but I do understand why some people are upset by this in the reviews
Stayed 2 nights in Jan 2026

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Did not have the room type we prepared for.
Stayed 5 nights in Jan 2026

10/10 Excellent

Heber

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Isaac

It was great.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jannet

Stayed 1 night in Dec 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, property conditions & facilities
Bar.was out of Bullet rye whiskey room.AC unit had a delay, the bathroom outlet kept.tripping on the blow dryer the microwave and fridge are stored on the floor behind the entry door the carpet at the bathroom transition was shredded our dinner order came cold(1 meal other was ok)
Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. We loved our room. Beautiful hotel. Nice and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel
Stayed 3 nights in Jan 2026

10/10 Excellent

Silvia

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The out door cushions were old, falling apart and stained.
Stayed 2 nights in Dec 2025

10/10 Excellent

Cory

Stayed 3 nights in Dec 2025

10/10 Excellent

Yating

Stayed 1 night in Dec 2025

2/10 Terrible

Leticia

Travelled with family
Liked: Staff & service
Disliked: Amenities
No blow dryer, no room service, had to ask for towels. The heater was not working properly because the room was freezing, the bathroom had no heater, the water was not warm enough and the shower had no door or curtain so it was the coldest showers of our lives. We got room 127 on the first floor near the lobby. Extremely noisy, could hear lots of banging upstairs and next door must have been the gym and people were dropping the weights early in the morning or I’m am not sure what was going on. Got the worst sleep and no rest. The pillows were flat and when we asked for a couple more they said they didn’t have any. The comforter was also flat and old and there were no blankets to add to the extremely cold room. It really felt like a motel 6 would feel. Do not stay here!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable place to stay. Quiet, spacious, clean, very comfortable beds. Great value. I love staying here.
Stayed 1 night in Dec 2025

10/10 Excellent

Ray

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good. I like it.
Stayed 1 night in Dec 2025

6/10 Okay

Marvin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property is clean and located close to many great amenities. The only bad experience was the front desk not being able to communicate the right information when I asked for parking in then beginning, they told me that there wasn’t an extra charge for it. Unfortunately when I was checking out they handed me the bill with the extra charge and I try to to tell them about the information that I had receive from another hotel associate and they promised me a refund for the miscommunication. Just to make matters worst, they still end up charging me for the parking fees. At this point, is not about the fee but just the lack in of communication from the moment I arrived to the moment I departed. It really left a bad taste in customer service, hopefully they can train their staff a little better.
Stayed 3 nights in Dec 2025