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Four Points by Sheraton Santa Cruz Scotts Valley

3.0 star property

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Photo gallery for Four Points by Sheraton Santa Cruz Scotts Valley

Lobby
Lobby
Exterior
Lounge
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
5030 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Henry Cowell Redwoods State Park
    ‪5 min drive‬
  • Place, Pasatiempo Golf Course
    ‪7 min drive‬
  • Place, Ocean Street
    ‪8 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(49 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds

9.0 out of 10
Wonderful
(10 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(15 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

LED TV, pay films

Suite, 1 King Bed with Sofa bed

7.2 out of 10
Good
(5 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Plus Inn Scotts Valley
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, 1,001 reviews
The price is €96
includes taxes & fees
15 Mar - 16 Mar
Best Western Plus Inn Scotts Valley

About this property

Four Points by Sheraton Santa Cruz Scotts Valley

A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton Santa Cruz Scotts Valley offers 128 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 55-inch LED televisions come with pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Santa Cruz Scotts Valley. During your stay, you'll be close to University of California, Santa Cruz. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy American cuisine while dining at 5030
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from Monterey Bay and 11 minutes from Santa Cruz Beach Boardwalk
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, a terrace, and a garden are also featured at the business-friendly Four Points by Sheraton Santa Cruz Scotts Valley. For a fee, parking is available.

This 3-star Scotts Valley hotel is smoke free.

5030 - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 5 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5,030

Things to do

  • Gym
  • Vineyard
  • Windsurfing
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 5.00 per night
  • Pet fee: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Santa Cruz Scotts Valley Hotel
Four Points Santa Cruz Hotel
Four Points Santa Cruz
Hotel Four Points Santa Cruz Scotts Valley Scotts Valley
Scotts Valley Four Points Santa Cruz Scotts Valley Hotel
Hotel Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley
Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley

Four Points by Sheraton Santa Cruz Scotts Valley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 570 out of 1001 reviews
Rating 8 - Good. 191 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 69 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

CHRISTOPHER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms don’t have microwaves, refrigerator is on The floor, poor lighting in room, and they charge $5.00 per day for parking. They did not tell me that when checking in. Only found out when got bill at check out. No signage of ice machine location on 3rd floor and had to ask where it is.
Stayed 4 nights in Dec 2025

10/10 Excellent

Xochitl

everything was great, can’t wait to comeback
Stayed 2 nights in Dec 2025

10/10 Excellent

evelyn

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the bed was very roomy there was a very small stain on the bedsheet but no bugs and it smelled clean. The bathroom was very nice and spacious but the floor do get slippery easily just be careful. 10/10 I would recommend and stay again
Stayed 1 night in Nov 2025

6/10 Okay

Sandi

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at the hotel at 7:00pm on Friday 11.28.25 Had to wait one hour before our room was ready. Was told due to our rate we had to wait. I asked what if we arrived at 3pm, no answer. Then told that they were short on staff, a few called in sick. When room was ready i gave the nice young lady a tip and thanked here for getting our room ready. I have used Expedia may times, but this a first for me. On the fence about hotel and Expedia
Stayed 1 night in Nov 2025

8/10 Good

David

Stayed 8 nights in Nov 2025

6/10 Okay

Madhu

Liked: Cleanliness, property conditions & facilities
Room which was booked was unavailable. Had to downgrade. Also, received repeated check out courtesy calls that were minutes apart - which felt rude.
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

8/10 Good

Carmelita

Stayed 2 nights in Nov 2025

6/10 Okay

Lucas, Ben Lomond

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
On the positive, the hotel and room were clean. Check-in was easy and quick. There’s a little bar and section you can buy some snacks and drinks. We stayed here on Thanksgiving night and booked about 2 weeks before the trip. The hotel didn’t price gouge like other hotels in the area, so that was nice. On the negative, my wife and I found the beds to be very hard and uncomfortable. We travel a lot and are used to hotel beds being on the firm side, but we both tossed and turned all night. I also found the bathroom setup weird. The shower is kind of pentagon shaped (5 sided). Two sides were the hotel walls, two glass side walls, but where you would expect a door there wasn’t one. It was just wide open. I took a shower and water got all over the floor in front of the sink. I also found that the water did not get very hot. The combination of the open air shower and cooler water temperature left me chilly and in a rush to get out. In my hurry to get warm I neglected to clean the water up right away. Of course my 6 year old daughter went in to brush her teeth as soon as I got out, slipped on the floor and completely fell to the ground. It was totally my fault for not cleaning up the water right away, but I don’t understand the reason for not putting a door on the shower. Besides that, the hotel isn’t bad if it’s just for a night. I would hesitate to book here again if I was staying any longer than that.
Stayed 1 night in Nov 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean! Nice atmosphere
Stayed 2 nights in Nov 2025

10/10 Excellent

Dorothy

Travelled with family
Yes
Stayed 4 nights in Nov 2025

6/10 Okay

Georgia Camille

Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 1 night in Nov 2025

10/10 Excellent

Abdul

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay at Four Points by Sheraton Santa Cruz Scotts Valley was excellent! The staff really stood out — everyone we interacted with was welcoming, friendly, and genuinely helpful from check-in to check-out. You can tell they take pride in their work and in creating a positive experience for guests. The room was spotless, comfortable, and well-maintained. Housekeeping did a great job, and the overall cleanliness of the hotel made our stay feel relaxing and stress-free. The only small challenge was the shower design. The open door style looks modern, but it caused water to splash onto the bathroom floor. Not a big issue, but worth mentioning in case it can be improved. Overall, we truly enjoyed our stay and would definitely return. The great staff and clean, comfortable rooms made it a very pleasant experience!
Stayed 2 nights in Nov 2025

8/10 Good

Brandon

Stayed 3 nights in Nov 2025

10/10 Excellent

Khadeeja

Liked: Cleanliness, staff & service, amenities
Amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Jason

Stayed 2 nights in Nov 2025

8/10 Good

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room but there was a stain on the bench. We also were never able to get ahold of the front desk.
Stayed 1 night in Nov 2025

10/10 Excellent

Justin

Stayed 7 nights in Nov 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Oct 2025

4/10 Poor

Mohsen

Liked: Cleanliness, property conditions & facilities
I was checkout earlier, thermostat not working properly, internet super slow.
Stayed 3 nights in Nov 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly check in staff. The room was big, clean and the bed comfy. We will come again.
Stayed 1 night in Nov 2025

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, amenities
The room had a strong smell and the windows were open to possibly air it out? The bar closes at 9 yet when we rushed over when we checked in at 10 to 9 the bartender told us it was closed. Who closes a bar at 9 on a Friday? Last time we stayed the restaurant didn’t serve dinner. We went and got burritos (Thanksgiving weekend) and sat in the sitting area where they do serve food. We were told we can’t eat food from the outside in the area and they made us go outside in the cold to eat. Staying at the Hilton next time. This place failed too many times.
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service
Friendly staff. Very nice rooms
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2025