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Four Points by Sheraton Santa Cruz Scotts Valley

3.0 star property

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Photo gallery for Four Points by Sheraton Santa Cruz Scotts Valley

Property amenity
Exterior
Lobby
Suite, 1 King Bed, Non Smoking
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Bar
  • Pet-friendly

Explore the area

View in a map
5030 Scotts Valley Drive, Scotts Valley, CA, 95066
  • Place, Zip Line
    ‪7 min drive‬
  • Place, Santa Cruz Beach Boardwalk
    ‪10 min drive‬
  • Place, Mystery Spot
    ‪10 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(47 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 47 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

LED TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, Multiple Beds (Hearing Accessible)

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hilton Santa Cruz/Scotts Valley
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.1 out of 5, Very good, 1,209 reviews
The price is €105
includes taxes & fees
30 Oct - 31 Oct
Hilton Santa Cruz/Scotts Valley

About this property

Four Points by Sheraton Santa Cruz Scotts Valley

Hotel in Scotts Valley with a fitness center and a 24-hour business center
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton Santa Cruz Scotts Valley offers 128 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 55-inch LED televisions come with pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Scotts Valley hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Santa Cruz Scotts Valley. During your stay, you'll be close to Mystery Spot. Free WiFi in public areas, a restaurant, and a gym are available.
  • Free WiFi
  • Enjoy American cuisine while dining at 5030
  • Self parking available for a fee
  • Amenities include a front-desk safe, a 24-hour business center, and 2 meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from Santa Cruz Beach Boardwalk and 13 minutes from Monterey Bay
  • Cats and dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 2 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, a terrace, and a garden are also featured at the business-friendly Four Points by Sheraton Santa Cruz Scotts Valley. For a fee, parking is available.

This 3-star Scotts Valley hotel is smoke free.

5030 - This restaurant specializes in American cuisine and serves breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 5 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 5,030

Things to do

  • Gym
  • Vineyard
  • Windsurfing
  • Wine tasting room

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV
  • Pay films

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 5.00 per night
  • Pet fee: USD 75 per pet, per stay (maximum USD 75.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Santa Cruz Scotts Valley Hotel
Four Points Santa Cruz Hotel
Four Points Santa Cruz
Hotel Four Points Santa Cruz Scotts Valley Scotts Valley
Scotts Valley Four Points Santa Cruz Scotts Valley Hotel
Hotel Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley
Four Points Santa Cruz Scotts Valley
Four Points by Sheraton Santa Cruz Scotts Valley Hotel
Four Points by Sheraton Santa Cruz Scotts Valley Scotts Valley

Reviews

Four Points by Sheraton Santa Cruz Scotts Valley Reviews

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 567 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was disappointed to be given a handicapped room even though we were not physically handicapped —- when asked for a room with a bathtub, was told there weren’t any handicapped rooms with tubs. We let them know we did not need a handicapped room but based on their observation we required one.
Stayed 1 night in Jul 2025

10/10 Excellent

ryan

Travelled with family and small children
Liked: Amenities
Clean! Great service!
Stayed 1 night in Jul 2025

2/10 Terrible

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Still waiting to be refunded for being charged twi

Hotel was cool but what’s not is there was a mistake where they billed me 2 times for the same night and said I’d get refunded… here we are 30 days later and it’s still pending in my acc… 30 days for a refund is ridiculous
Stayed 5 nights in Jul 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby and rooms are updated and have a nice overall look and feel. We ate at the restaurant which is really just a handful of tables in the lobby. The hotel staff double as the servers - so it wasn't like having a designated server and the tables were still somewhat dirty from whoever was there previously. The room was spacious and clean and the bathroom seemed recently updated. However it was VERY hard to even turn the hot water handle on and off. When we returned to the room later we discoverd a huge puddle of water by the front door. We called for maintenance and clean towels (since we used all the towels wiping up the water) around 8:20pm. By 9:15pm we still had no one arrive, so we called back and the front desk person said she was the only person on staff and couldn't leave the front desk. She offered to still run towels to us, but I declined as we wanted to get ready for bed. We soon discovered it was the newly installed mini split that drains water down the wall and right in front of the hallway door when the AC goes off. I woke up to the sound of water draining down onto the floor. Since I knew there was no other staff, we just dealt with it. But this cannot be the first time this has happened! There was a good amount of road noise and also hallway noise. Overall decent hotel and updated, but not the quietest or the nicest.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim Robin

Stayed 1 night in Jun 2025

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was a joke. The food was reheated frozen pizza from Costco. Not worth the money. 5030 was not a restaurant just a bar posing as a restaurant. The table were dirty and when I mentioned it to the girl behind the bar counter she said “oh really” so indignant, like I was crazy. She never even tried to explain why or clean the table.
Stayed 4 nights in Jul 2025

8/10 Good

Rasa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great staff, clean rooms. Some staining on carpets, use of so many disposables could be reduced by simply putting cups on rooms. Room itself was very spacious (suite). I’d definitely recommend and stay here again. Overall I rate the stay 3.5/5 stars. Albeit I’m tough on a hotel that cost this much a night. Steam clean the hallways and U would give it a higher rating.
Stayed 2 nights in Jul 2025

8/10 Good

Hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, great stay!
Stayed 2 nights in May 2025

6/10 Okay

Bianca

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Harinder

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Free coffee and water in the reception at all times. Very clean property.
Stayed 2 nights in Jul 2025

8/10 Good

Kadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shea

Travelled with family
Liked: Cleanliness, property conditions & facilities
I was running behind due to car issues and called in advance to let them know. My room was prepaid. They told me I had to get there by 2 AM, and I was just leaving Vegas at 5 PM. I felt the need to race and it put us into dangerous situations. We barely ate dinner. We got there at 2:15 and attending seemed completely unbothered because we were prepaid! Of course! So why did the other employee tell me I was going to miss some mysterious 2 AM deadline? Really, gonna turn away a mom with kids who prepaid and drove 9 hours to get there when they’re exhausted? Make her rush and cry with stress? Also their dryer sucks, requires 2 full passes, no quarter machine or card option, and it made US late the next day.
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Stayed 1 night in Jun 2025

10/10 Excellent

giuliana, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property surrounded by trees. Large patio seating area with fire pits. Close to several locations And easy parking. Rooms are spacious, nice sized bathroom and shower. Open faced shower (no door)- tends to leave water everywhere. Our shower had a very slow drain causing us to pause between showers to wait for it to drain(a bit irritating when 4 people need to shower). Our only real complaint was the thin walls/ doors. We could hear people walking in the hallways and closing doors- its sounded very loud. BTW- no pool on premises for those interested
Stayed 2 nights in Jul 2025

4/10 Poor

Katherine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
We were excited to stay here based on the reviews and pictures. Unfortunately, our stay was the most disappointing of our two week road trip on which we stayed at five different hotels and motels. When we arrived the music was so loud the folks working at the check-in desk had to shout. They told us there would be live music until 9pm. there was a strangely rowdy vibe in the lobby, but we went up to our room. Once we arrived we found we had been given a single king room instead of the room for 4 that we had booked. When we let the front desk know, they offered us a room with two queens, but it was next door to the "birthday girl" for the rowdy party in the lobby and overlooked the very loud party in the courtyard. With two kids we were not able to take this room because we knew how loud it would be all night. We went back to the king room and asked them to make up the hide-a-bed in the couch, which they politely agreed to. After dinner out we came back and our bed was not made even though it was bedtime for the kids. When we asked the front desk about it a different employee told us we had to do it ourselves and was honestly really rude about it. There was not bedding provided except a single sheet and very disgusting duvet insert. We had to ask for bedding three times and eventually received two shower curtains, two actual curtains, and a blanket. Then after another trip to the front desk we managed to get pillows. The hide-a-bed was ancient and had a thick bar in the middle
Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was very good; well stocked, good selection, and good prices.
Stayed 3 nights in Jul 2025

10/10 Excellent

Harrison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Excellent hotel. Really enjoyed our stay here. No need for additional information as excellent sums up the stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jose Antonio, Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a full bar and restaurant, that was unexpected. The lobby area is beautiful and always served Iced water, coffee, iced tea, hot teas and hot cocoa. When I first walked in the hotel, it smelled so good. The beds were comfortable and I absolutely love that the air conditioner is above the entry door not near my bed, keeping me up all night. The huge walk in shower was awesome.
Stayed 1 night in Jul 2025

10/10 Excellent

Tiya

Great stay! Will absolutely be back. Perfectly for wine tasting lodging
Stayed 1 night in Jun 2025

6/10 Okay

Kenneth

Liked: Staff & service
Stayed 2 nights in Jun 2025

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sure! Here's a rephrased version of your points into a polished hotel review: --- We stayed at this hotel for a couple of nights during a relaxed weekend getaway. From the moment we arrived, the experience was smooth and pleasant. The hotel and rooms were well-maintained, and the front desk staff were courteous and helpful—graciously accommodating our request for a room change at check-in. While there isn’t much to explore right around the hotel itself, it served as a convenient base for outdoor activities. We spent one day hiking at Henry Cowell Redwoods State Park and took a scenic drive to Santa Cruz the next. Overall, we had an enjoyable and comfortable stay. We'd definitely recommend this property for anyone planning to visit Henry Cowell or looking for a quiet, short stay in the area.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was cool but whoever is in charge of the billing is outta their mind… I made a 1 night reservation and paid through hotels.com… go to check in and I guess there was a miscommunication. And the decided to book me the same night through Expedia… so now I’ve paid twice for the same night… so I pointed that out and it was supposedly canceled.. mistakes happen I get that… anyways here we are a week later and not only is the $174 still pending aka not back in my account but they decided to charge me another 390… they also returned my deposit the same time last night so it wasn’t for damages or anything… oh and there was no hot water so a cold shower on the morning was better than coffee … but for real that 1 night so far has cost me almost $800 so far… when it was supposed to be for $152
Stayed 1 night in Jun 2025

4/10 Poor

Joseph, Shoreline

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was packed, the only friendly staff member was the bartender. Upon arrival they said there was an issue with the hot water but that it would be back on in a couple hours.. it never came back on.
Stayed 1 night in Jun 2025

4/10 Poor

Niravkumar M

Liked: Cleanliness, staff & service
while staying at this property, Hot water was broken with no ETA when it will be fixed.
Stayed 1 night in Jun 2025