Hotel Arenal

3.5 star property

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Photo gallery for Hotel Arenal

Porch
Reception
Lobby sitting area
Minibar, in-room safe, desk, laptop workspace
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Gym
  • Breakfast included
  • Room service

Explore the area

View in a map
Calle Beni # 340, Santa Cruz
  • Place, Plaza 24 de Septiembre
    ‪6 min walk‬
  • Place, Santa Cruz Zoo
    ‪4 min drive‬
  • Place, Ventura Mall
    ‪5 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪23 min drive‬

Room options

Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Queen Beds

Suite

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Single Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite individual

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Arenal

Hotel with 2 outdoor swimming pools, steps from Arenal Park
This hotel features 2 outdoor pools, a restaurant, and a fitness center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
Hotel Arenal offers 53 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Arenal, you're just a quick walk from Arenal Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Arenal Park and 4 minutes by foot from Ethno-folkloric Museum
  • Airport and local-area shuttle service available for a fee
As a guest of Hotel Arenal, you'll find 2 outdoor swimming pools, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Arenal. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Santa Cruz hotel.

Guests are served free full breakfast daily from 7 AM to 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Gym
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arenal

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15.00 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Arenal offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Arenal Santa Cruz
Hotel Arenal Santa Cruz
Hotel Arenal Hotel
Hotel Arenal Santa Cruz
Hotel Arenal Hotel Santa Cruz