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Hotel G

3.5 star property

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Photo gallery for Hotel G

Double Room, 1 Queen Bed
Standard Double Room, 1 King Bed | Bathroom
Standard Double Room, 1 King Bed | Room amenity
Deluxe Studio Suite, 1 King Bed | Bathroom
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Av. Pedro Ribera #750, Santa Cruz, Santa Cruz
  • Place, Las Brisas Shopping Center
    ‪7 min drive‬
  • Place, Santa Cruz Zoo
    ‪9 min drive‬
  • Place, Arenal Park
    ‪16 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

Deluxe Studio Suite, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Double Room, 2 Queen Beds

Premium bedding, down duvets, minibar, blackout curtains

Family Double Room, 2 Queen Beds

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

  • City view
  • 100 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Business Room

Business Room

Business Room

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel G

This smoke-free hotel features a coffee shop/cafe, coffee/tea in a common area, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Hotel G offers 39 air-conditioned accommodations with minibars and complimentary toiletries. Beds feature down comforters and premium bedding. 34-inch LCD televisions come with premium cable channels and Netflix. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Hotel G, you'll be within walking distance of Santa Cruz Zoo. Features include free WiFi in public areas and free self parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Just a 3-minute drive from Las Brisas Shopping Center and a few minutes from Santa Cruz Zoo
  • Airport, shopping center, and bus station shuttle service available for a fee
  • Cats and dogs welcome for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours), a shopping center shuttle, and a bus station shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and a garden are also featured at Hotel G. Free self parking is available. A complete renovation of Hotel G was completed in January 2022.

This 3.5-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 4 for adults and USD 4 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Family friendly

  • Dining table
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Doorbell and phone notification
  • Front entrance ramp
  • Lift (152 centimetre wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (56 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Built in 2018
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Locally sourced food prioritised
  • Renovated entire property - January 2022
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 34-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Dining table
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 for adults and USD 4 for children
  • Airport shuttle fee: USD 13 per vehicle (one-way)
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel G offers transfers from the airport and bus station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g., directions).
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel G Santa Cruz
Hotel G Hotel
Hotel G Santa Cruz
Hotel G Hotel Santa Cruz

Hotel G Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 45 out of 107 reviews
Rating 8 - Good. 31 out of 107 reviews
Rating 6 - Okay. 12 out of 107 reviews
Rating 4 - Poor. 8 out of 107 reviews
Rating 2 - Terrible. 11 out of 107 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente Hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Salem

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yasmín

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, clean and confortable. People very nice and god breakfast
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Gimar Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only down side was the construction being infront of the hotel. But the location is good area.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

JACOB

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 1 night in Apr 2024
Verified

8/10 Good

george

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean. Bed very comfortable. Television was useless because no clear pictures.
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Leonelys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 7 nights in Jul 2023
Verified

6/10 Okay

Nyron

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall the property is good but the shower drain pipe drained the water very slowly causing excessive water on the shower floor AND the toilet water tank was not fulling with water so the toilet could not flush, I had to fill water in the garbage can and pour it into the toilet tank to flush the toilet, my stay was for a one night layover, I had to be at the airport very early so this was very inconvenient
Stayed 1 night in Mar 2023
Verified

4/10 Poor

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort
Notified lobby of the air conditioner leak all i got was an im sorry
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

LORENA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

excelente ubicación, muy cómodo el lugar.
Stayed 3 nights in Nov 2024
Verified

6/10 Okay

Antonio

Liked: Cleanliness, staff & service, room comfort
La habitación es cómoda, buena limpieza. Un poco descuidada. En la información dicen que se debe pagar el 13% extra si se desea factura pero me pidieron el 15%. El hotel está bien para una noche. Su desayuno es aceptable pero poco variado.
Stayed 2 nights in Aug 2024
Verified

2/10 Terrible

Taeho

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me quiso cancelar la reserva
Stayed 3 nights in Jul 2024
Verified

8/10 Good

RODRIGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfatório

A minha estada no hotel G foi sem problemas algum. Quarto grande e bem arejado e colaboradores bem atenciosos.
Stayed 4 nights in Jul 2024
Verified

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
El personal de la noche poco amable y la habitación no servía la televisión ni el agua caliente
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquiilo
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Wilhelm

Disliked: Cleanliness, property conditions & facilities
No me gustan sus habitaciones
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho xq es un hotel nuevo. La ubicación no es de lo mejor
Stayed 1 night in Aug 2022
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great deal

Stayed one night before returning to airport. Guy at check in was very friendly and spoke perfect English. Large room and shower. Great for the price. Not overly comfy for longer stays as no couch or easy chairs.
Stayed 1 night in May 2022
Verified

10/10 Excellent

ANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proposta clean

Ambiente muito bem organizado. Nova proposta de desenho de interiores.
Stayed 1 night in Nov 2021
Verified

8/10 Good

Rubén

Liked: Cleanliness, room comfort

Masomenos

Todo bien , lo único es que cuando quieres pagar con tarjeta te aumentan un porcentaje me parece ilógico
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

zaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

confortable

muy buena la experiencia
Stayed 1 night in Aug 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience !! Roaches bed bugs
Stayed 1 night in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me encantó el Hotel, muy limpio todo y tienen rigurosas normas de higiene y de prevencion de Covid-19 como la desinfeccion de zapatos y de cuerpo entero cada vez que se ingresa al hotel, no me gustó que dice tener servicio de planchado y no es asi, (pero me prestaron plancha), pero en general todo bien
Stayed 2 nights in Mar 2021