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Motel Santa Cruz

2.0 star property

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Photo gallery for Motel Santa Cruz

Beach nearby
Exterior
Reception
Room, 2 Queen Beds, Non Smoking
Exterior

Reviews

4.6 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
370 Ocean St, Santa Cruz, CA, 95060
  • Main Beach
    ‪14 min walk‬
  • Santa Cruz Beach Boardwalk
    ‪15 min walk‬
  • Santa Cruz Wharf
    ‪19 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Motel Santa Cruz

Motel with free parking, near Santa Cruz Beach Boardwalk
A restaurant, dry cleaning, and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Motel Santa Cruz offers 62 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Motel Santa Cruz, you're just a quick walk from Ocean Street. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • 15 minutes by foot from Santa Cruz Beach Boardwalk and a 5-minute drive from Monterey Bay
  • Cats and dogs welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Motel Santa Cruz. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz motel.

Motel Santa Cruz has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 28.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 28.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

Motel Santa Cruz
Santa Cruz Motel
Motel Santa Cruz Motel
Motel Santa Cruz Santa Cruz
Motel Santa Cruz Motel Santa Cruz

Motel Santa Cruz Reviews

Reviews

4.6
Rating 10 - Excellent. 102 out of 1002 reviews
Rating 8 - Good. 111 out of 1002 reviews
Rating 6 - Okay. 165 out of 1002 reviews
Rating 4 - Poor. 223 out of 1002 reviews
Rating 2 - Terrible. 401 out of 1002 reviews

4.8/10

Cleanliness

5.6/10

Staff & service

4.6/10

Amenities

4.4/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Noelle

Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jason

Stayed 1 night in Dec 2024

4/10 Poor

Natasha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures are not what you get. The bathroom was dirty, sheets were stained, only gave us one towel that was also dirty, the tv was broken, and we practically had to break the door down to get it to open with the keycard. Will never stay here again nor recommend it to anyone.
Stayed 2 nights in Nov 2024

2/10 Terrible

Roscoe, salina

It was sub par. Just bland
Stayed 3 nights in Nov 2024

10/10 Excellent

Jesse

Stayed 1 night in Oct 2024

4/10 Poor

Garrison

Stayed 1 night in Nov 2024

2/10 Terrible

Damon

Disliked: Cleanliness, staff & service, property conditions & facilities
The motel and the surroundings were terrible filthy disgusting
Stayed 5 nights in Oct 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. Utilities are updated
Stayed 2 nights in Oct 2024

2/10 Terrible

William

Stayed 2 nights in Sep 2024

10/10 Excellent

Fredimiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Rigo

Disliked: Property conditions & facilities
Small room. Dirty and gross
Stayed 1 night in Oct 2024

8/10 Good

Adelaida

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Carlos, Los Angeles

Stayed 1 night in Oct 2024

2/10 Terrible

Patricia

Travelled with family
Disliked: Amenities
The room I had was not bad inside but outside was bad. And the noise and smell of somebody smoking was terrible! Stayed two night and the second night, people on the third floor had a party or something and there was music playing all the way until 6 am. Plus got a man and a woman knocking and trying to open my room at 5 am. Very disturbing and scary! The cleaning lady was helpful and polite. Man and the front desk was also polite. Outside of the property was dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property managers.
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Stayed 1 night in Sep 2024

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

2/10 Terrible

Luke E.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Alexandria

Stayed 2 nights in Sep 2024

2/10 Terrible

Tammie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked out the same day; unfortunately checked in and left to get something to eat. When we arrived 2 hours later and seen the room, it was so bad that we checked out immediately. We had to still pay for the room which was completely disappointing but at least we didn’t stay in a place that was dirty sheets and bugs not to mention not feeling safe!
Stayed 2 nights in Sep 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Honestly the place looks like it hasn’t been cleaned in days . The place looks out dated . I got 2 rooms , the other room l got was for my parents. That room didn’t have any bath soap or shampoo. And it was missing 1 towel . The area is rough, homeless people hanging around the parking lot. I definitely would not go there again .
Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Asri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room does not have shampoo, soap or conditioner. Bath towel is too old and good for a baby not adult. No tissues, no hairdryer and extremely overpriced. Homeless person sleeping in from of hotel entrance
Stayed 1 night in Sep 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024