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Motel Santa Cruz

2.0 star property

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Photo gallery for Motel Santa Cruz

Ecotours
Exterior
Reception
Room, 2 Queen Beds, Non Smoking
Reception

Reviews

5.0 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
370 Ocean St, Santa Cruz, CA, 95060
  • Santa Cruz Beach Boardwalk
    ‪13 min walk‬
  • Santa Cruz Main Beach
    ‪13 min walk‬
  • Santa Cruz Wharf
    ‪16 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪47 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

Room, 1 King Bed, Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Motel Santa Cruz

Motel with free parking, near Santa Cruz Beach Boardwalk
A restaurant, dry cleaning, and laundry facilities are available at this motel. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a vending machine are onsite.
Motel Santa Cruz offers 62 accommodations with air conditioning. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Motel Santa Cruz, you're just a quick walk from Ocean Street. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • 15 minutes by foot from Santa Cruz Beach Boardwalk and a 5-minute drive from Monterey Bay
  • Cats and dogs welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at Motel Santa Cruz. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz motel.

Motel Santa Cruz has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 28.00 per pet, per night
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Breakage deposit: USD 00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 28.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
The front desk at this property is open daily from 9:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Motel Santa Cruz
Santa Cruz Motel
Motel Santa Cruz Motel
Motel Santa Cruz Santa Cruz
Motel Santa Cruz Motel Santa Cruz

Motel Santa Cruz Reviews

Reviews

5.0
Rating 10 - Excellent. 123 out of 1003 reviews
Rating 8 - Good. 125 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 219 out of 1003 reviews
Rating 2 - Terrible. 365 out of 1003 reviews

5.0/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

4/10 Poor

Gregory

Liked: Property conditions & facilities
The staff were nice but the hotel on a Saturday night was very noisy! There was noise coming from street traffic, occupants, and the most annoying was the room I shared a wall with was playing loud music late into the night. At 12:30 pm, without being able to fall asleep, I packed up and left. It's one of the cheapest hotels in Santa Cruz, ~$200. Although, I didnt think at this price this would happen...it never fails, cheap hotels often seem to be noisy, especially on a weekends...
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Property was ok and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fast - easy check in Friendly services !
Stayed 3 nights in Jun 2025

10/10 Excellent

Sherezade

Stayed 1 night in May 2025

10/10 Excellent

Athena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was very nice. Staff was wonderful. Even when we asked for more pillows they were accommodating.
Stayed 1 night in Jun 2025

6/10 Okay

Arelis

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Claribel

Travelled with family, Travelled with family and small children
Awful last night staying at this place. Someone’s car alarm went off LITERALLY ALL NIGHT. Staff did nothing to resolve issue, so I stepped in and called the police! Sucks there was no blow dryer in the room and the space was too compact for a two queen beds room. There was four of us staying in the room and there were like five towels, it could’ve been stocked with extra towels at least like every other hotel I’ve stayed at in Santa Cruz. Only two pillows per bed so bring extra. I will not be returning to this hotel for future vacations!
Stayed 2 nights in Jun 2025

8/10 Good

Manuel

Travelled with family
GOOD CUSTOMER SERVICE.
Stayed 2 nights in May 2025

4/10 Poor

Williamson

Disliked: Amenities, property conditions & facilities
The place was very low quality but good price for a cheap short stay.
Stayed 1 night in May 2025

4/10 Poor

Michael

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Office staff was friendly and very accommodating!
Stayed 2 nights in May 2025

4/10 Poor

Susan

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Tom

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Equal parts good, and needs improvement

My wife and I spent the night at the motel Santa Cruz on a Saturday in May, on what turned out to be the first really nice weekend of the season. The motel cost $150 for a single king room, for one night, that was a 15 minute walk from the Santa Cruz boardwalk. The staff was very friendly and were happy to let us check our bag, and park our car in their lot, when we arrived at noon, several hours before check-in. All of that was very good. The room itself was definitely in need of improvement. The furnishings were all very worn and the mattress didn’t provide a particularly comfortable night’s sleep. The shower/tub was in need of cleaning so we didn’t use it. All of that was not so good. Our plans were to spend the day at the boardwalk and then go out to dinner, and spend very little time in our room, so the fact that it wasn’t a particularly nice room wasn’t that big a deal, although it would’ve been nice if it had been better maintained and more recently refurbished. Even though the staff was very nice and the location was pretty good, I think next time I would spend an extra $50 just stay somewhere a little nicer/newer. If it’s the only place left to stay in town, and you don’t have any plans to spend time in room room, other than sleeping, I’d say go for it, but know going in that it has a lot of areas that could use some improvement.
Stayed 1 night in May 2025

10/10 Excellent

julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable beds and great location

We had a great stay at Motel Santa Cruz, the bed was so comfortable and the staff was very friendly and helpful.The room had refrigerator and microwave and it was walking distance to Beach
Stayed 1 night in May 2025

10/10 Excellent

Gabriel Andres

Business traveller
Disliked: Amenities
It’s low cost but you did the job
Stayed 1 night in May 2025

6/10 Okay

Ronald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Ok

Staff was friendly enough. Within an hour our TV quit working. They sent a repairman, but it only lasted for about another 30 minutes. Room condition was a little rough. Other people‘s hair in the shower. No bedbugs or any other type of insects. Room didn’t smell. No coffee available on site. They did promptly return my deposit after we departed. I was happy about that.
Stayed 1 night in May 2025

4/10 Poor

MARINA

Stayed 3 nights in May 2025

4/10 Poor

Alfredo

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Mediocre at best

I had to purchase some bed sheets in order to sleep on the bed. It seemed dirty. They supposedly had cleaned the room before we arrived. They left such a puddle leading into the sink area by the bathroom that we almost fell. Also the room smelled of pee so bad. We had to go buy lysol spray and that didnt help at all. Our room door didnt even close right that you can hear every sound. You must park right or youll get hit by the person parking next to you. I wouldnt recommend staying here.
Stayed 1 night in May 2025

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away.

It was awful. No coffee in the room or in the lobby. No continental breakfast. Just an old dilapilated dump.
Stayed 1 night in May 2025

10/10 Excellent

Leela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newly updated rooms and great location

The room was newly updated, and very clean. The location was great.
Stayed 1 night in May 2025

10/10 Excellent

See

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing staff and clean rooms

The staff at Motel Santa Cruz was amazing, and our rooms was clean and comfortable. The room had refrigerator and microwave and it was walking distance to beach
Stayed 1 night in May 2025

6/10 Okay

Cynthia

Stayed 4 nights in May 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service and comfortable beds

The the service was amazing, the manager was so helpful, I needed downstairs room, and Sabrina the manger upgraded our room, so we can have downstairs room, at no extra charge. The rooms was newly renovated and the bed was so comfortable. The rooms was very clean.
Stayed 1 night in May 2025