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PortoBay Serra Golf

4.0 star property
VIP Access

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Photo gallery for PortoBay Serra Golf

Front of property
Property video
Indoor pool, pool loungers
Food and drink
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
SĂ­tio dos Casais PrĂłximos, Santo da Serra, Santa Cruz, 9100-255
  • Place, Quinta Da Junta
    â€Ș5 min walk‬
  • Place, Santo da Serra Market
    â€Ș9 min walk‬
  • Place, Santo da Serra Golf Club
    â€Ș15 min walk‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    â€Ș13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Twin Room (Single Use)

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Garden view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

About this property

PortoBay Serra Golf

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, spa services, and dry cleaning. Housekeeping is available on request.
PortoBay Serra Golf offers 21 air-conditioned accommodations with minibars and safes. Smart televisions come with cable channels. Bathrooms include bathrobes, bidets, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.
During your stay at PortoBay Serra Golf, you're just a quick walk from Quinta Da Junta. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, laundry facilities, and a multilingual staff
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Just a 1-minute drive from Santo da Serra Golf Club and 14 minutes from Funchal Ecological Park
  • Airport shuttle service available for a fee
PortoBay Serra Golf offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi.

Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly PortoBay Serra Golf. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Santa Cruz hotel is smoke free.

Guests are served free buffet breakfast.
Avo Micas - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Restaurants on site

  • Avo Micas

Things to do

  • 27-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No lift

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Half Board rate plans do not include drinks.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 23.50 per room (one-way)
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
PortoBay Serra Golf offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Drinks are not included in rate plans that include meals.
Property Registration Number 6703
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Porto Bay Serra Golf Hotel Machico
Porto Bay Serra Golf Machico
Porto Bay Serra Golf Hotel Santa Cruz
Porto Bay Serra Golf Hotel
Porto Bay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
Porto Bay Serra Golf
PortoBay Serra Golf Hotel
PortoBay Serra Golf Santa Cruz
PortoBay Serra Golf Hotel Santa Cruz

PortoBay Serra Golf Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 123 out of 197 reviews
Rating 8 - Good. 61 out of 197 reviews
Rating 6 - Okay. 13 out of 197 reviews
Rating 4 - Poor. 0 out of 197 reviews
Rating 2 - Terrible. 0 out of 197 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities
Great stay and service! Loved the architecture and facilities
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Excellent food and service. Nice happy hour. Poncha cocktail was excellent. Highly recommend this hotel.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely breakfast, indoor pool and sauna are great for colder months and rainy days. Rooms and hotel furnishings are very tasteful and pleasant. Dinner options are very good. Good base for walks and perfect for golf. Staff is sometimes hard to find, renovations were ongoing and it would have been nice to know about that upfront. Overall
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and cosy hotel with very friendly staff
Stayed 5 nights in Apr 2023
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet,relaxing, and delicious breakfast. Rental car best way to explore Maderia. Note: existing hotel lot is a one way left turn only. Hotel needs to clear shrubs to see on-coming cars easer.
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the airport
Stayed 1 night in Feb 2024
Verified

8/10 Good

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tropical environments
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JĂŒrg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for having a pleasant short but practical stay in your house. Obrigado!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Property is 15 min drive to Funchal and centrally located of renting a car on Madeira. Beware parking is limited on the property.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Oscar

Liked: Cleanliness
Disliked: Staff & service, amenities
Hotel is aging and not the best upkeep. The real issue is the staff that are rude. Whilst we were there, there was renovation and drilling in front of our door from 9:30 and they created water damage in one of the common rooms downstairs so we were unable to use it. After the first day. For this they made a gesture. However, overall experience was definitely not up to standard.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
There's nothing special to do in the mountain area and the morning is pretty cloudy without view, also there's no view from the room. I expected to have better aroma in the room and in the pool and lobby area. The bad was soft and comfortable, the bath kit was nice, and the breakfast was good.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Nikki

Liked: Cleanliness
Staff were nice and tried to please but service was slow. Difficult to get staff attention in the restaurant. The hotel was nice but the area was quite desolate. Very limited options for eating (1 village diner, and a couple of bars) The golf nearby was excellent and the pick up service was helpful. We didn’t have a hire car and getting around was hard. We really relied on the pick ups for the guided Levada walks
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Arno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Hervorragende Unterkunft mit Pool, Sauna, Billard-& Fernsehzimmer + Freundliches Personal + GroßzĂŒgiges Zimmer + Hervorragendes FrĂŒhstĂŒck - Lage etwas ab vom Schuss - sehr 'singfreudiger' Hahn in der Nachbarschaft
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben uns sehr wohl gefĂŒhlt! Sehr gutes Hotel, sehr gutes Personal, großartiges FrĂŒhstĂŒck! Das Bett war fĂŒr mich persönlich zu weich, aber das ist Geschmachssache... Wir waren nur zwei NĂ€chte da, wir wĂ€ren gern lĂ€nger geblieben, wenn wir nicht schon unseren Flug nach Hause hĂ€tten. Sehr empfehlenswert!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Zimmer war sehr sauber. Lage des Hotels ruhig und schön. Der Pool hat angenehme Temperatur, die Sauna ist winzig klein. Das FrĂŒhstĂŒck ist ok. aber nicht abwechslungsreich. Aufschnitt, KĂ€se und MĂŒsli sind recht einfach. Das Personal sehr freundlich. Einige Startpunkte fĂŒr Wanderungen sind gut zu erreichen.
Stayed 5 nights in Oct 2025
Verified

6/10 Okay

cédric

Tout ok Bon buffet petit déjeuner
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Pernilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verkligen helt fantastiska sÀngar! Superbra frukost. Trevligt med pool och biljard. Det lÄg uppe bland bergen och inte mycket restauranger i nÀrheten sÄ man mÄste ha bil om man ska bo dÀr. Restaurangen nekade oss pÄ kvÀllen för de bara hade en kock, sÄ man behöver boka i god tid innan.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Blanchard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Parfait sur tous les points Accueil, service, nourriture Bravo 👍
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel charmant et bien situé

Superbe halte d'une nuit dans ce charmant hotel situé dans un beau cadre naturel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuleux

HĂŽtel de charme en altitude dans un lieu d’exception. Notre chambre Ă©tait spacieuse, confortable et trĂšs agrĂ©able. Je recommande de prendre le thĂ© sur place avec les scones et gĂąteaux faits maison. Nourriture excellente et service impeccable. Tout Ă©tait parfait.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes gut ausgestattetes Hotel. FrĂŒhstĂŒck und Abendessen waren klasse. ParkplĂ€tze direkt vor Hotel. Angestellten waren freundlich. Einziges Manko wĂ€ren die etwas hellhörigen ZimmertĂŒren.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

CHRISTOPHE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HĂŽtel calme, le service peut ĂȘtre amĂ©liorĂ©

Hotel au calme, bien entretenu et propre. Un peu en dessous en terme de service : pas de restauration le soir sans réservation préalable, petit déjeuner un peu tardif à partir de 8h.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Schönes Landhotel mit Macken!

Schönes Hotel am Land, aber: Zu wenig SitzplĂ€tze im Restaurant (als HotelgĂ€ste konnten wir am Nachmittag fĂŒr das Abendessen keinen Tisch mehr fĂŒr 2 Personen reservieren), das Hallenbad hat eine schlechte bzw. gar keine LĂŒftung (von der Decke tropft es dauernd herunter) und zu wenige Liegen, wir hatten ein Zimmer im "Turm", das ohne Lift nur ĂŒber eine halsbrecherische Stiege erreichbar war und das Hinauf- und Hinuntertragen der Koffer war eine schweißtreibende Angelegenheit (es gab auch kein GepĂ€ckservice). Ansonsten Zimmer, FrĂŒhstĂŒck und 1 x Essen im Hotel bezĂŒglich Preis-/Leistung in Ordnung.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cadre calme et verdoyant, tres bon petit dejeuner, parking, piscine couverte chauffee, petits commerces et resto Ă  qques minutes a pieds.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Mirko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima struttura, posizione tranquilla, personale gentile e molto efficace noi abbiamo avuto una problema con la nostra camera e in poco tempo ci hanno dato un'altra camera.
Stayed 8 nights in Aug 2024