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Sun Hotel

3.5 star property
VIP Access

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Photo gallery for Sun Hotel

Outdoor pool
Lobby
Garden
Front of property
Premium Double Room, 1 King Bed, Pool View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Breakfast included

Explore the area

Map
Av. Banzer Km 13, Aeropuerto Internacional Viru Viru, Santa Cruz, Santa Cruz
  • Santa Cruz Zoo
    ‪16 min drive‬
  • Ventura Mall
    ‪17 min drive‬
  • Plaza 24 de Septiembre
    ‪20 min drive‬
  • Santa Cruz (VVI-Viru Viru Intl.)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Double Room, 1 King Bed, Pool View

Premium Double Room, 1 King Bed, Pool View | View from room

Premium Double Room, 1 King Bed, Pool View

8.0 out of 10
Very good
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Pool View

1 bedroom, minibar, in-room safe, desk

Executive Suite, 2 Queen Beds, Pool View

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Pool View

1 bedroom, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Pool View

9.0 out of 10
Wonderful
(14 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Pool View

Luxury Suite, 1 King Bed, Pool View

Luxury Suite, 1 King Bed, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Pool View

Premium Suite, 2 Queen Beds, Pool View

Premium Suite, 2 Queen Beds, Pool View

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Sun Hotel

Hotel in Santa Cruz with free breakfast and airport shuttle service
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Sun Hotel offers 81 accommodations with minibars and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Santa Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of Sun Hotel's proximity to the airport. During your stay, you'll be close to Play Land Amusement Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute drive from Play Land Amusement Park and 8 minutes from Univalle
  • Free airport shuttle service
Sun Hotel offers its guests a children's pool, an outdoor pool, a hot tub, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center and a meeting room are available. A fitness center, a terrace, and barbecue grills are also featured at the business-friendly Sun Hotel. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

This 3.5-star Santa Cruz hotel is smoke free.

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Bolivia value-added tax (13%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (13%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Sun Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Sun Hotel Santa Cruz
Sun Santa Cruz
Sun Hotel Hotel
Sun Hotel Santa Cruz
Sun Hotel Hotel Santa Cruz

Sun Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 142 out of 305 reviews
Rating 8 - Good. 97 out of 305 reviews
Rating 6 - Okay. 31 out of 305 reviews
Rating 4 - Poor. 24 out of 305 reviews
Rating 2 - Terrible. 11 out of 305 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Blanca

Stayed 2 nights in May 2025

10/10 Excellent

zamin

Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Heidy Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, modern tv and internet connection. Fast room service, kind staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sono

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jose, Panama

Stayed 1 night in Mar 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super easy check in, most of the details are handled by Expedia. It’s a great place to relax before an early morning flight out of VVI. Clean, comfortable and everything you need.
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Necesitan personas que hablen ingles en el hotel. Por lo monos en la recepsion
Stayed 1 night in Jan 2025

10/10 Excellent

JORGE

Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Jose, Laredo

Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Didn’t deliver on basic promise

My wife and I stayed one night at this hotel between flights because it is close to the airport and offers a free shuttle bus. The room and breakfast were fine, but the hotel was a big failure in terms of the main reason for staying there. We emailed the hotel several times to get information about the shuttle, but received no reply. We had no idea where to find the shuttle at the airport nor its schedule. As a result we ended up paying for a possibly over-priced taxi. We did arrange to take the shuttle back to the airport the next day, but it left a half hour late. The hotel desk person apologized, but the stated reason of heavy traffic was not evident to us. Fortunately, we had built in enough time that it did not make us late for our flight.
Stayed 1 night in Dec 2024

10/10 Excellent

Gaby Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Alar

Liked: Cleanliness, staff & service, amenities
Overpriced for the condition.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very nice and the breakfast was good with helpful staff in the breakfast area during my short stay
Stayed 1 night in Dec 2024

8/10 Good

Sebastian Rolando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

carmen

Liked: Cleanliness
It did the job, but the shuttle to the hotel is not frequent enough to justify the price
Stayed 1 night in Nov 2024

8/10 Good

Jade

Stayed 1 night in Oct 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Gustavo

Disliked: Staff & service, property conditions & facilities, room comfort

Mala experiencia

Mala experiencia desde la recepcion que entegaron una habitación que no era la reservada y encima estaba sucia. El acceso entre pisos por escaleras , muy incomodo si vas con maleta grande. Cerca al aeropuerto pero no vale la pena y es mejor trasladarse a hoteles mas centricos.
Stayed 1 night in Nov 2024

6/10 Okay

FERNANDO, Windsor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel!
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Liked: Property conditions & facilities
Employees very friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024