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Swissôtel Santa Cruz De La Sierra

4.5 star property

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Photo gallery for Swissôtel Santa Cruz De La Sierra

Massages
Lunch and dinner served
Exterior
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
5to anillo Avenida La Salle # 4500, Santa Cruz
  • Place, Centro Cultural Oriental
    ‪8 min walk‬
  • Place, Ventura Mall
    ‪16 min walk‬
  • Place, Santa Cruz Zoo
    ‪9 min drive‬
  • Airport, Santa Cruz (VVI-Viru Viru Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

Classic Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Classic Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Panoramic Room, 1 King Bed, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed (Rainforest View)

Panoramic Room, 1 King Bed (Rainforest View)

Panoramic Room, 1 King Bed (Rainforest View)

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 1 King Bed (Rainforest View)

Premium bedding, down duvets, minibar, in-room safe

Premier Room, 1 King Bed (Rainforest View)

  • Valley view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swiss, Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Swiss, Room, 1 King Bed, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Swiss, Room, 1 King Bed, Valley View

Swiss, Room, 1 King Bed, Valley View

Swiss, Room, 1 King Bed, Valley View

  • Valley view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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4.5 out of 5, Wonderful, 235 reviews
The price is €96
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About this property

Swissôtel Santa Cruz De La Sierra

Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Swissôtel Santa Cruz De La Sierra offers 138 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
During your stay at Swissôtel Santa Cruz De La Sierra, you'll be within walking distance of Centro Cultural Oriental. You'll find features like free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • The restaurant, poolside bar, and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a gym and a sauna
  • 11 minutes by foot from Centro Cultural Oriental and a 3-minute drive from Santa Cruz Zoo
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Swissôtel Santa Cruz De La Sierra offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 926 square feet (86 square meters) and includes conference space. A fitness center, spa services, and concierge services are also featured at the luxury Swissôtel Santa Cruz De La Sierra. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Santa Cruz hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Blu Spirits - This rooftop bar serves lunch and dinner.
Elsa - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: BOB 90 for adults and BOB 49 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Blu Spirits
  • Elsa

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 926 square feet of conference space

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BOB 139.20 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BOB 90 for adults and BOB 49 for children
  • Airport shuttle fee: BOB 278.40 per vehicle (roundtrip, maximum occupancy 3)
  • Pet fee: BOB 139.20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Swissôtel Santa Cruz De La Sierra offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:30 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Swissotel Santa Cruz La Sierra
Swissôtel Santa Cruz De La Sierra Hotel
Swissôtel Santa Cruz De La Sierra Santa Cruz
Swissôtel Santa Cruz De La Sierra Hotel Santa Cruz
Swissôtel Santa Cruz De La Sierra (Opening October 2020)

Swissôtel Santa Cruz De La Sierra Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 87 reviews
Rating 8 - Good. 18 out of 87 reviews
Rating 6 - Okay. 2 out of 87 reviews
Rating 4 - Poor. 5 out of 87 reviews
Rating 2 - Terrible. 0 out of 87 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

GONZALO

Liked: Cleanliness, staff & service, amenities
Great room, spacious, quiet and the shower was great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

JC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, the staff were lovely and very attentive.
Stayed 7 nights in May 2024
Verified

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel as well as the staff were amazing.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Good Times

Great Hotel, calm and peaceful.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Would highly recommend when visiting Bolivia, hotel was up-to-date, clean and safe. Very good restaurant & staff.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant Fair price Great facilities
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great to come back here - Swissotel Santa Cruz is my favorite location when going to VVI - great place, good food and an amazing friendly and attentive crew
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night at the Swissotel

It was a great one-night stay at the Santa Cruz Swissôtel. The hotel was impecable, service excellent, and the staff very friendly and professional. We shall return to this hotel in the future.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Soon Kyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it. Very clean and well maintained hotel and rooms
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent facilities in Santa Cruz de la Sierra. The professionalism and customer service of the staff are outstanding. The bar could offer a wider variety of spirits, but overall, my stay was very good. Highly recommended!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees so helpful
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Joanna

Liked: Staff & service, property conditions & facilities
Excellent. Out of the way, not really walking distance to anything and not many taxis that pass by but the micro is easy to navigate and outside the door.very comfortable and excellent facilities and breakfast.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the sorrounding areas are not walkable.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super supwr nice there real good pwoplw the gotel is superr nice!! U really dont need to stay some qhere nicer i enjoyed it they got netflix too
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Best quality in SCZ. A bit far from the action
Stayed 1 night in May 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I celebrate her birthday here and it was a wonderful choice! Its a little away from the malls and other shopping store, but it is worth it! The hotel have beautiful art located at the entrance and around the restaurants and lounge. Staff is over the top very polite and aware of every detail, they are very hospitality friendly! The pool is on level 20 and the view is so breath taken even at night. This hotel is Top 3 of my list in Santa Cruz would go back again!
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Verified

8/10 Good

danni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel with a poor ‘gym’

In general, the hotel is very good very comfortable, friendly, good beds, clean, good shower, good TV, Good A/C and in a good location. I wish they have a better ‘gym’ and not only 2 treadmills plus 2 elliptical. No weights at all. They have to do something regarding the gym
Stayed 4 nights in Aug 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service, food and room. Pool not so good

The hotel is new and stylish. Room is really nice with a great bed and linens. Staff is really helpful and warm. Food is good, especially burgers and meats. The complimentary amenities and water in the guest room could improve in order to improve guest satisfaction. They should also offer complementary water, coffee or tea at the reception during checkin or checkout. The pool area is not so good, and could be better equipped and clean. We booked the hotel because the pool area images looked good but in reality we couldn't use the pool as it was not so clean.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice time at this Hotel. It was very clean and the beds are comfortable. The rooms overlooking the forest are worth the upgrade. The staff was very nice and attentive. They honored our Expedia VIP perks and went beyond that to make us happy. The restaurant was awesome. They have many choices on the menu and very good food. Saturday Brunch was phenomenal. Our servers were Richard and David and they really showed they know about customer service. But everyone was nice and they all worked like a team. They had some live music which sounded nice, but it would have been better if it wasn't so loud in the lobby area. We had a hard time hearing the receptionist when we checked out.
Stayed 2 nights in Feb 2022
Verified

8/10 Good

Carlo

Liked: Cleanliness, staff & service
hotel nuovo ma con alcune lacune tipo la Pulizia degli ambienti, colazione molto scarna e palestra priva di attrezzi e acqua per gli ospiti
Stayed 3 nights in Feb 2026
Verified

8/10 Good

YURIA

Liked: Cleanliness, staff & service, amenities
スタッフさんがとても優しかったです！朝ごはんもブュッフェでとても美味しかったです！
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Marco A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opción
Stayed 1 night in Oct 2024