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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Exterior
Classic 1 King Bed
Front of property
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
330 Ocean St., Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪2 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Place, Santa Cruz Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed

Classic 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for City Single Queen Room

City Single Queen Room

City Single Queen Room

8.6 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed

Deluxe Room 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed - ADA

Premium bedding, pillow-top beds, individually decorated

Room 1 King Bed - ADA

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include an elevator and a vending machine
  • Guests have great things to say about the clean accommodations and the location
  • Just a 2-minute drive from Santa Cruz Wharf and a few minutes from Monterey Bay
  • Dogs welcome for a fee
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cribs (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 356 out of 785 reviews
Rating 8 - Good. 178 out of 785 reviews
Rating 6 - Okay. 95 out of 785 reviews
Rating 4 - Poor. 75 out of 785 reviews
Rating 2 - Terrible. 81 out of 785 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Tyler

Stayed 1 night in Oct 2025

8/10 Good

Necia

Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Liked: Cleanliness
It has a awesome poolside view thanks 👍.
Stayed 4 nights in Oct 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities
Courteous & quick check-in, very reasonably priced, room exceptionally clean, and HUGE Amazon Fire Smart TV. I 100% recommend Aqua Pacific
Stayed 1 night in Nov 2025

8/10 Good

Justin

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
My check in was a great experience! Love this hotel!
Stayed 1 night in Nov 2025

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great as usual. The room was spacious and clean. Very peaceful stay.
Stayed 1 night in Nov 2025

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
All in all an ok stay
Stayed 2 nights in Nov 2025

6/10 Okay

Paula

Liked: Amenities
Disliked: Cleanliness
The room was nice but housekeeping didn’t come in and clean up while we were there. We had to go to the desk and get items we needed. There was used soap in the shower when we got there.
Stayed 2 nights in Nov 2025

2/10 Terrible

Irene

Stayed 2 nights in Nov 2025

4/10 Poor

Danaye

Travelled with partner
The room was fine, smelled very strongly of cleaning products when we first arrived. The hot tub and pool were nice but we had a stranger walk in our room, we believe it to be someone who worked at the hotel as they had a key and when we spoke to the front desk the man just said it was his fault and he’d comp us.
Stayed 1 night in Nov 2025

8/10 Good

Eduardo

Stayed 1 night in Sep 2025

4/10 Poor

Daniel

Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Stayed 2 nights in Oct 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Thank you.
Stayed 1 night in Oct 2025

10/10 Excellent

Martin

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Riley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it

The workers were so nice and happy to help with anything we needed during our stay.
Stayed 4 nights in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the money, nicely done had a good night rest.
Stayed 1 night in Oct 2025

6/10 Okay

Dwight

Travelled with family
Nice but bathroom walls wet inside and you can easily put finger thru wall at base because of rot
Stayed 1 night in Oct 2025

8/10 Good

Maaret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy. Room clean. Plenty of towels. Staff was efficient and helpful. Did not use the pool. Was able to hear hallway noise when i was sleeping, but that quieted down. Fine overnight stay
Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service friendly staff
Stayed 1 night in Oct 2025

2/10 Terrible

Keodavone

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in around 6pm we were given room 105. When opening the door the room was not clean prior to previous tenants checking out. Addressed to front desk and we were given 101. Checking the room out the room was very ran down with damage on the walls and did not have a pleasant smell in the room. Addressed again and given 107 but same thing. Room did not have a pleasant smell and very outdated. We ended up leaving and finding another hotel down the road.
Hole in the wall
Dent on door
Stain on the ceiling above shower look like mold
Chipped paint on the wall
Stayed 1 night in Oct 2025

4/10 Poor

Mario

Disliked: Property conditions & facilities
Clean renovated property but sink in the room was quite loud when running and also had some leaky plumbing behind/below. Bathroom layout is quite tight leaving barely any room to get to the shower area when swinging the door open, which doesn't have space to fully do so. Bed and pillows were comfy otherwise. Fair warning, the Monday morning when we were supposed to check out, the garbage truck pickup on the side our room faced was ridiculously loud and disruptive! It's beyond the hotel's control so ask to be roomed away from their dumpsters if you value your morning rest and sleep.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness
Disliked: Staff & service
When I Checked Clerk
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always friendly. Check in and check out is a breeze; rooms always fully stocked and clean. Thabk you!
Stayed 1 night in Oct 2025