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The Aqua Pacific Hotel

2.0 star property

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Photo gallery for The Aqua Pacific Hotel

Indoor pool, seasonal outdoor pool
Exterior
View from property
Reception
Classic 1 King Bed

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
330 Ocean St., Santa Cruz, CA, 95060
  • Place, Ocean Street
    ‪2 min walk‬
  • Place, Santa Cruz Beach Boardwalk
    ‪11 min walk‬
  • Place, Santa Cruz Wharf
    ‪16 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(35 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room with Jacuzzi Tub

Premium bedding, pillow-top beds, individually decorated

King Room with Jacuzzi Tub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic 1 King Bed

Classic 1 King Bed

Classic 1 King Bed

7.6 out of 10
Good
(18 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for City Single Queen Room

City Single Queen Room

City Single Queen Room

8.6 out of 10
Excellent
(10 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room 1 King Bed

Deluxe Room 1 King Bed

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed - ADA

Premium bedding, pillow-top beds, individually decorated

Room 1 King Bed - ADA

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

The Aqua Pacific Hotel

Hotel with free parking, near Santa Cruz Wharf
An indoor pool, a seasonal outdoor pool, and concierge services are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a vending machine. Housekeeping is available on request.
The Aqua Pacific Hotel offers 36 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and fans. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided on request.

An indoor pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at The Aqua Pacific Hotel. During your stay, you're just a quick walk from Ocean Street. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor and seasonal outdoor pools
  • Amenities include an elevator and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 2-minute drive from Santa Cruz Wharf and a few minutes from Monterey Bay
  • Dogs welcome for a fee
The Aqua Pacific Hotel offers its guests an indoor pool and a seasonal outdoor pool. WiFi is free in public spaces. The Aqua Pacific Hotel also features a vending machine, concierge services, and express check-out. Free self parking is available.

Smoking is allowed in designated areas at this Santa Cruz hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle tours
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Indoor pool
  • Microwave on request
  • Mini-fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per day.
  • Cribs (infant beds) are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-in fee: USD 40 for check-in between 11:30 PM and 8:00 AM
  • In-room microwave fee: USD 5
  • Crib (infant bed) fee: USD 25.0 per day
  • Rollaway bed fee: USD 30 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open April 01 and close October 31.
  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Aqua Pacific Inn
The Aqua Pacific Hotel Hotel
The Aqua Pacific Hotel Santa Cruz
The Aqua Pacific Hotel Hotel Santa Cruz

The Aqua Pacific Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 763 reviews
Rating 8 - Good. 176 out of 763 reviews
Rating 6 - Okay. 94 out of 763 reviews
Rating 4 - Poor. 73 out of 763 reviews
Rating 2 - Terrible. 77 out of 763 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and efficient. Loved that it was dog friendly. Good location.
Stayed 1 night in Sep 2025

10/10 Excellent

Athena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love it!

The staff is wonderful, pool is beautiful, hot tub is perfect temp, room was very clean as well as the lobby
Stayed 2 nights in Sep 2025

8/10 Good

brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay enjoy our time there. The only downside is the pool was closed in the middle of summer on a hot summer day.
Stayed 2 nights in Aug 2025

6/10 Okay

Adrian

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room had issues that needed to be addressed such as the bathroom door didn’t open all the way it would get caught on the floor. The bathroom had a splat of paint on the wall that was a different color. Faucet when turned on sounded like someone was changing tires with a torque gun. The front door was not easy to close you had to use a lot of force. The best part was the bed, it was soooo comfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bedding. Easy parking.
Stayed 2 nights in Sep 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

daniel

Stayed 1 night in Aug 2025

6/10 Okay

Johnny

Stayed 2 nights in Aug 2025

2/10 Terrible

Danielle

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was run by some 20-30 something year old men that used it as their personal party spot. When we needed help around 7-8pm, they saw us from outside ring the reception desk bell multiple times and never came inside. The room looked renovated at first, but was really falling apart. They patched holes with plastic coverings, trim pieces coming up off the floor and the shower leaked all over the bathroom due to the door seals not being installed properly. Loud with constant slamming doors and the room was tiny for two full beds. The locals were hanging around and wasn’t in the best area of Santa Cruz. Would NOT recommend. The photos make it look far nicer than it actually is.
Stayed 1 night in Aug 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk man was so nice checking us in , he offered us free coffee or drinks that were available , the hotel was clean ,and the pool was clean and very nice ! the room was clean ! some of the fairest prices around We were able to see the lights of Santa Cruz beach board walk too ❤️❤️
Stayed 1 night in Aug 2025

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the spa is both closed and heated.
Stayed 1 night in Aug 2025

6/10 Okay

Siriwut

Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
the staff is reall
Stayed 1 night in Aug 2025

10/10 Excellent

Natalya

Stayed 2 nights in Aug 2025

10/10 Excellent

Oded

Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 1 night in Jun 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Paolo

Stayed 1 night in Aug 2025

2/10 Terrible

miguel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DONT DO IT

Someone was still in the room they gave me. They never checked out and no one noticed. Does that mean housekeeping didn’t check or clean that room? Terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Kiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend

It was just a weekend with my friends, the place was clean and comfortable , and the front desk very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Samantha

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

It’s a nice little hotel. It was fairly empty when I was there so it was quiet that night but of course I was there after the big tourist season was over. The front staff was excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Evelina

Stayed 2 nights in Aug 2025

8/10 Good

Brittany

Travelled with partner
Liked: Staff & service
Amazingly comfy bed! Great location for being close to water. The room was clean but the sink did have a weird odour but nothing horrendous, it was just noticed when washing our faces. And the shower leaked everywhere while you used it.
Stayed 2 nights in Aug 2025