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Hotel Isla Verde

3.0 star property

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Photo gallery for Hotel Isla Verde

Restaurant
Family Cabin, Multiple Beds
Cabin, Private Bathroom, Lake View | View from room
Cabin, Private Bathroom, Lake View
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Zona 0 sector Paskrabal, Santa Cruz La Laguna, Solola, 7014
  • Place, Lake Atitlán
    ‪1 min walk‬
  • Place, Los Elementos Day Spa
    ‪9 min walk‬
  • Place, Panajachel Municipal Market
    ‪60 min drive‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪104 min drive‬

Room options

View all photos for Cabin, Private Bathroom, Lake View

Cabin, Private Bathroom, Lake View | View from room

Cabin, Private Bathroom, Lake View

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Studio Suite, Private Bathroom

Family Studio Suite, Private Bathroom

Family Studio Suite, Private Bathroom

  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 4 Single Beds

View all photos for Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

Family Cabin, Multiple Beds

  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 4 Single Beds

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Exterior
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4.7 out of 5, Exceptional, 303 reviews
The price is €121
includes taxes & fees
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About this property

Hotel Isla Verde

At Hotel Isla Verde, relax by an outdoor pool or hit the beach where you can enjoy snorkeling.
Hotel Isla Verde offers 10 accommodations, which are accessible via exterior corridors. Accommodations offer separate sitting areas. Bathrooms include showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
During your stay at Hotel Isla Verde, you're just a quick walk from Lake Atitlán. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a beach bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna, hiking/biking trails, and yoga classes
  • Steps from Lake Atitlán and 9 minutes by foot from Los Elementos Day Spa
  • Cruise terminal shuttle service available for a fee
  • Pets welcome for a fee
Hotel Isla Verde offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. Spa services, a library, and a terrace are also featured at Hotel Isla Verde.

Smoking is allowed in designated areas at this Mediterranean Santa Cruz La Laguna hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 8 AM to 11:00 AM.
Hotel Isla Verde has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per night)
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 11:00 AM for a fee: USD 5 to 30 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Beach yoga
  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Sauna
  • Snorkelling

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • In the mountains
  • On a lake
  • On the beach
  • Outdoor furniture
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift

More

  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Designated smoking areas
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Champagne service

More

  • Access via exterior corridors
  • LED lighting
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
The property charges 4 percent for credit card payments
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Due to traffic restrictions, vehicle access to this property is not available. The property provides transfers via boat from Panajachel boat dock from 8 AM to 7 PM. Alternatively, taxis (surcharge) are available from the Tzanjuyu public dock in Panajachel.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 30 per person
  • Nearby parking fee: USD 60 per night (19685 ft away)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses some solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 24 hours before travel at the number on the booking confirmation. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Hotel
Hotel Isla Verde Santa Cruz La Laguna
Isla Verde Santa Cruz La Laguna
Hotel Isla Verde Hotel Santa Cruz La Laguna

Hotel Isla Verde Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 77 reviews
Rating 8 - Good. 22 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 2 out of 77 reviews
Rating 2 - Terrible. 4 out of 77 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were so beautiful, staff was very kind as well! Breakfast was amazing, eating in front of a perfect view!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Hector

Liked: Property conditions & facilities
Exellent service at the Hotel!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Edouard

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay here. The property is great and the restaurant has great food and drinks and an excellent vibe. Everyone working there was extremely friendly. We really enjoyed our tome here. If you want a friendly stay at a boutique spot, highly recommend.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Annalise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect little hotel a short walk from the main part of Santa Cruz! Food was amazing, staff attentive, and we loved the hot tub and sauna (temsecal). Also very convenient right next to a tour company that took us on a kayak tour to cliff jumping!
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing and restorative!

We had a fantastic stay for 3 nights. A lovely welcome by all the staff. Great food. We'd love to return
Stayed 1 night in Jul 2023
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location and friendly staff. Definitely a great recommendation for a unique stay for those looking for "adventure travel" to Lake Atitlán that want peace and quiet. If you are more accustomed to bougie traveling you might want to consider more traditional hotel as you do need to prepare for a little walking up the stairs to your room and no heat when it can get cold in November. Very picturesque and highly recommended.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Marvin

Liked: Property conditions & facilities
A lot of stairs to the rooms. No A/C, no screens on the doors so you have to close the doors and gets a little hot. Beautiful scenery of the lake from the rooms. Birds singing in the morning. Cafeteria is facing the lake. Beautiful
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Justina

Liked: Cleanliness, staff & service
Disliked: Amenities
I want am Ecological Experience and I got It!!
Stayed 1 night in Aug 2024
Verified

6/10 Okay

maria de jesus

Liked: Cleanliness, staff & service

Great view and a lot of steps

Well this a really eco friendly hotel... The view was great but there were 239 steps to our room, no wifi during our whole stay and one night without power. The hotel is actually better that the photos and food is quite nice. I wouldnt stay here again but it is a good option if this is your type of hotel.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful magical place

What a magical place, a little cabin nestled on the hillside overlooking beautiful Lake Atitlan. From my bed I could see Volcano Fuego erupting far away. Be forewarned, it really is up a LOT of stairs, and the water is solar heated so on a cloudy day it’s a bit chilly. Staff incredible. Good delicious. Magic.
Stayed 3 nights in Jul 2023
Verified

10/10 Excellent

Poonam Preet K

Liked: Cleanliness, amenities
We loved our peaceful stay here. It’s clear that the volunteers really care about guest experience - especially Nicole. Christian was also very helpful and kind throughout our stay - an invaluable asset to the hotel. Be warned that if mobility is an issue, you should not stay here as the cabins are hundreds of stairs from the restaurant. But you are rewarded with beautiful views of the lake - which, in our view, was worth it. Dinner was 150q per night, but it was an amazing three course meal - very worth it! There is free coffee and tea and the coffee was the best we have had on our trip so far in Guatemala. I would definitely stay here again!
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Ingrid R

Disliked: Cleanliness, staff & service, amenities
I was never able to make it to the hotel. I tried to cancel, even though I knew the reservation was non refundable. There were unexpected issues in the country, which made it impossible to travel (roads blocked) due to protests in the county.
Stayed 1 night in Nov 2022
Verified

8/10 Good

Henry Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful but be prepared to climb a lot of stairs. My room was #6 and it takes about 10 minutes of climbing. Also, the property has no backup generator. There was no power during my 1st and 6th day. The showers were great though even if they are just solar powered. I stayed during the rainy season and the water still gets very hot. The dining options are limited so be prepared for that. The views from Santa Cruz are beautiful though that's why I prefer to stay in this town.
Stayed 6 nights in Jul 2024
Verified

4/10 Poor

Julien

Liked: Cleanliness
Disliked: Staff & service
Un accueil très sommaire, sans grande explication du fonctionnement ni des alentours. Staff bénévole qui mériterait de mettre l'accent sur l'accueil et la relation clients, qui sont très légers voire certains moments inexistants. La situation et la vue sont incroyables, quelques transats seraient les bienvenus. Pas d'eau chaude ni wifi durant notre court séjour.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion de sofia fue genial . Seguro regresamos es un paraiso
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue increíble la gente es súper amable
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Diara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito lugar
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es lindo, se respira mucha paz, los cuartos son muy amplios y cómodos, en medio de la naturaleza. Hay muchas áreas para descansar y compartir en familia. El personal es muy amable. La comida podría mejorar, te sirven muy poco para lo que pagas.
Stayed 3 nights in Apr 2022
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El entorno es muy lindo y la atención es muy buena. Los espacios comunes del lugar son excelentes. La habitación que nos tocó no estaba muy limpia ni era tan linda. Otras habitaciones se notaban mucho más lindas
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor attitudes and the staff doesn’t take covid seriously. Stay clear from this place.
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
View from room was disappointing: You see only small part of the lake-no volcanos- room is nice but noz worth to climb up 175 steps. From restaurant you see one volcano, restaurant is nice and good.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir lieben Isla Verde! Perfekte Lage! Super Konzept! Essen prima! Kayaks gleich nebenan! Preis Leistungsverhältnis ist wirklich gut!
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were amazing, the cabin was cozy and the restaurant was very relaxing.
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La atencion del responsable para resolver dudas sobre que conocer y como moverse por la zona.
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

Beautiful Hotel but...

This hotel is in a beautiful, quiet area. There is a lovely sun deck and yoga area overlooking the lake, and a cozy living room area with a wood burning fireplace by the reception desk. The private cabins have incredible views but are up over 200 stairs, so be prepared if you book one of them. However, for the price, some things could be improved on. The towels are old and ratty, and the bed linens are extremely old and have holes and/or mended holes. The blankets seem unwashed and are full of dust; I even found a couple dead insects in them.
Stayed 2 nights in Nov 2019