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BS Capitulaciones

4.0 star property

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Photo gallery for BS Capitulaciones

Property entrance
Terrace/patio
Reception
A restaurant with a glass facade, indoor seating, and a visible menu board.
A children's play area with a treehouse, rock formations, and a bench.

Reviews

7.4 out of 10
Good

Popular amenities

  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
  • Room service

Explore the area

View in a map
Ctra. De Málaga, km 443, Santa Fe, Granada, 18320
  • Place, Karting Sierra Nevada
    ‪3 min drive‬
  • Place, Casa Natal FGL Fuente Vaqueros Museum
    ‪10 min drive‬
  • Place, Granada Kinepolis
    ‪12 min drive‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪6 min drive‬

Room options

View all photos for Single Room

Desk, soundproofing

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Desk, soundproofing

Double or Twin Room

7.0 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room (+ Extra bed adult)

Desk, soundproofing

Triple Room (+ Extra bed adult)

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

BS Capitulaciones

This hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business center, and conference space.
BS Capitulaciones offers 91 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
BS Capitulaciones features free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Enjoy international cuisine while dining at Capitulaciones
  • Self parking available for a fee
  • Services include tour or ticket assistance, luggage storage, and wedding services
  • Onsite recreation includes a playground
  • 15 minutes by car from Alhambra and 13 minutes from Granada Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly BS Capitulaciones. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Santa Fe hotel.

Capitulaciones - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (EUR 15 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Capitulaciones

Things to do

  • Playground

Family friendly

  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 15 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Capitulaciones
Capitulaciones Hotel
Capitulaciones Hotel Santa Fe
Capitulaciones Santa Fe
Hotel Capitulaciones Santa Fe, Spain - Province Of Granada
BS Capitulaciones Hotel Santa Fe
BS Capitulaciones Hotel
BS Capitulaciones Santa Fe
BS Capitulaciones
BS Capitulaciones Hotel
BS Capitulaciones Santa Fe
BS Capitulaciones Hotel Santa Fe

BS Capitulaciones Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 35 out of 146 reviews
Rating 8 - Good. 60 out of 146 reviews
Rating 6 - Okay. 23 out of 146 reviews
Rating 4 - Poor. 18 out of 146 reviews
Rating 2 - Terrible. 10 out of 146 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

OGUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was well-maintained, with all the necessary facilities in good condition. I especially appreciated the quiet atmosphere and the convenient parking. Overall, a great stay with a few minor areas for improvement.
Stayed 1 night in Oct 2024
Verified

8/10 Good

mimoun

Liked: Cleanliness, staff & service
Need good mattress, and the option for the real breakfast
Stayed 1 night in May 2024
Verified

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good with car

If you have a car this is a great place when visiting Granada. Easy on and off the freeway to and from. Granada. The service is top notch, everything is clean and spacious. You can get a cheap and decent breakfast in the cafeteria.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Joel

Liked: Staff & service, property conditions & facilities
In room 219 Bathroom smelled of Sewage, no hot water in shower, air conditioning did not work. Hotel is along highway but able to drive into Santa Fe center in 1 minute.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Mme

Liked: Cleanliness, staff & service, room comfort

Clean room but in need of maintenance

Staff friendly, bedding and bathroom clean however one section of the wooden flooring had obviously been very wet in the past and had come loose where you walked into bathroom which was dangerous. A slightly cracked tile on bathroom floor and walls had a lot of marks on them.
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

Abdulrahman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We tried to check in , they were not available at the site, we ended up without a hotel that night, next morning, we asked expedia for refund since we didn’t stay at the hotel. Expedia was trying to communicate with the hotel for full or even partial refund. Yet, the hotel refused to request for the refund which basically they took our money without even accommodating our stays.
Stayed 1 night in Aug 2025
Verified

4/10 Poor

JOSRE

Liked: Cleanliness
Disliked: Staff & service, room comfort

Not great service

We had a terrible experience from check-in to check-out. The lady at front desk was rude, she almost didn’t say one word. The room AC was not working. I talked with them, they said they can’t fix and also did not have other room. We sleep two night at 90F. The breakfast suppose to open at 08:00 but it still close at 08:30. Lake of professionalism and management
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Habitacion limpia, personal amable y para mibla ubicacion excelente, y muy buena cocina
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Correcto, aunque el aparcamiento es escaso
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Lola

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Menos mal que fue solo una noche porque no pude dormir con el colchón horrible. El personal agradable. Un punto a favor el minibar y que hay máquina de café.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Buen precio
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities, room comfort
Reservé este alojamiento creyendo que era un hotel de 4 estrellas, y sinceramente no entiendo cómo puede mantener esa categoría, porque rara vez podría pasar de ser una pensión. La experiencia fue muy mala. No pudimos dormir en toda la noche: el colchón estaba completamente destrozado, con muelles que se clavan y suenan al moverse lo más mínimo, y la nevera hacía ruido constantemente, lo que imposibilitaba el descanso. Además, no hay nada de insonorización, se oye absolutamente todo. Para colmo, no cuentan con recepción 24 horas, así que tuvimos que pasar toda la noche así, sin poder contactar con nadie del hotel para intentar solucionarlo. El baño tenía manchas en el retrete, pelos sueltos y el techo desconchado, con partes cayéndose literalmente. Ni siquiera había amenities, y los vasos eran de plástico, impropios de un supuesto hotel de esta categoría. Todo el mobiliario y la decoración están anclados en los años 2000, sin ningún tipo de mantenimiento. La televisión antiquísima y los servicios anunciados, como el “servicio de habitaciones”, simplemente no existen. Lo único destacable fue el trato del recepcionista Javier, muy amable y atento, que intentó ayudar en lo posible. Finalmente, contacté con Hoteles.es, les expliqué la situación y me emitieron el reembolso. Aun así, no recomendaría este hotel bajo ningún concepto mientras no se renueve y se revise su clasificación, porque no cumple en absoluto con los estándares de un 4★.
Pelos.
Vasos de cartón
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Llegamos tarde y nos fuimos pronto a la mañama siguiente pero la atención al llegar fue muy buena y la habitación estupenda. La cama muy cómoda y toda la habitación amplia.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Habiba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon accueil sur Sant Fé Propre Bon petit dejeuner
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Pues mi experiencia es buena, los profesionales muy amables, el personal de servicio igualmente, sitio muy tranquilo, solo un inconveniente no ponen toallas de bidet pequeña y yo la necesito, tampoco ponen gel ni champú solo ponen un dosificador para todo, para gel y champú
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities

Podrían rodar la 3 parte del resplandor

Hotel 4 estrellas que cierran la puerta y no hay nadie en recepción. Cocina 22.30 cerrada y bar cerrando el cual no me ofreció ni un refresco. Que me fuera al pueblo. El hotel está, frente al pueblo y para llegar a él lo cruza un Ctra nacional, andando para llegar al pueblo mucho, en coche gay que dar 1000 vueltas para poder volver al hotel.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Eusebio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación fría, con olor a tabaco y otros olores. Servicio de cafetería y restauración muy lentos debido a la escasez de personal
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, amenities, property conditions & facilities
Recepcionista muy agradable. Instalación es muy cómodas. Relación calidad precio excelente
Stayed 1 night in Oct 2024
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities

Normal

Bien
Stayed 2 nights in Oct 2024
Verified

8/10 Good

jose miguel

Liked: Cleanliness, staff & service, room comfort
Hotel limpio, colchón y almohada cómodos, la tv mas bien pequeña, y el aseo tiene bañera, no tiene plato de ducha
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Rubén

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No se podia regular bien el agua de la ducha, o muy fria o muy caliente, goteras toda la noche del aire acondicionado, no habia minibar, esto no es un cuatro estrellas...
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

LUIS MANUEL

Liked: Staff & service, property conditions & facilities
Cómo alojamiento de carretera bien
Stayed 1 night in Aug 2024
Verified

8/10 Good

Juan Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 1 night in Jun 2024
Verified

8/10 Good

Jesús

Liked: Cleanliness

Para trabajo está bien .

Razón calidad precio es bueno.
Stayed 2 nights in May 2024