Hotel Inn Santa Fe

3.5 star property

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Photo gallery for Hotel Inn Santa Fe

Coffee service
Free toiletries, hair dryer, towels
Exterior
Desk, blackout curtains, free WiFi, bed sheets
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
3011 Cerrillos Rd, Santa Fe, NM, 87507
  • Place, Meow Wolf
    ‪3 min walk‬
  • Place, International Museum of Collage, Assemblage & Construction
    ‪4 min drive‬
  • Place, College of Santa Fe
    ‪4 min drive‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪12 min drive‬

Room options

Basic Double Room

7.4 out of 10
Good
(56 reviews)
  • Sleeps 4
  • 2 Double Beds

Basic Single Room

8.0 out of 10
Very good
(83 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Inn Santa Fe

Suburban hotel with a fitness center and a 24-hour front desk
A fitness center, a 24-hour front desk, and free self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a vending machine.
Hotel Inn Santa Fe offers 96 accommodations with coffee/tea makers and hair dryers. 32-cm LCD televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Inn Santa Fe. During your stay, you're just a quick walk from Theaterwork Studio. You'll find features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Amenities include a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Theaterwork Studio and 5 minutes by foot from Meow Wolf
  • Pets welcome for a fee
As a guest of Hotel Inn Santa Fe, you'll find a fitness center and a vending machine. WiFi is free in public spaces. Free self parking is available.

This 3.5-star Santa Fe hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-cm LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.00 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 5.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 03-653706-00-3
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Inn Santa Fe
Quality Santa Fe
Santa Fe Quality Inn
Quality Inn Santa Fe Hotel Santa Fe
Quality Inn Santa Fe
Hotel Inn Santa Fe Hotel
Hotel Inn Santa Fe Santa Fe
Hotel Inn Santa Fe Hotel Santa Fe

Reviews

Hotel Inn Santa Fe Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 404 out of 1096 reviews
Rating 8 - Good. 290 out of 1096 reviews
Rating 6 - Okay. 180 out of 1096 reviews
Rating 4 - Poor. 105 out of 1096 reviews
Rating 2 - Terrible. 117 out of 1096 reviews

Reviews

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the stay and it was awesome. Won’t mind staying here again.
Stayed 3 nights in Sep 2025

6/10 Okay

Jorge

Travelled with family
Disliked: Property conditions & facilities

Good price, okay experience

The issue we had was finding a room that had a working refrigerator due to my wife's perceptions. Apparently thy didn't have many options available. I will admit the gentleman at the front counter was trying to be accommodating by offering us a larger room with a working fridge at no extra charge. Unfortunately the fridge did not work. Another complaint I have is the sheets had hairs on it as if someone got a haircut and went to bed. One night I heard a rodent in the walls that kept me up. Lastly, I'm used to a hotel offering basic things like toiletries and snacks, this place does not. They only have a vending machine that accepts cash only. The staff was nice, I didn't need the space all that much, only to sleep, otherwise I would recommend a newer place.
Stayed 3 nights in Sep 2025

2/10 Terrible

Lisa, Central City

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other reviews are a lie! Almost left after being there only 2 hours, and we’ve never done that before. VERY BAD NEIGHBORHOOD. Druggies and homeless EVERYWHERE, outside and inside. VERY NOISY. Property itself is very run down. One man was wandering the halls and standing outside of hotel room doors looking in the peepholes. Another guest called the police and was told there was nothing they could do because there was just too much crime. Tried to just sleep because we were too worried to leave the room at night. After the sun came up, we didn’t even shower; we just got out of there- my husband is a clean freak, so that says A LOT. Will never stay there again. We are seriously shocked that Expedia shows this hotel as having a high rating. Do not stay here if you want to feel safe. Also, NO PET AREA if you bring pets. They just expect you to walk around the rocks around the perimeter of the hotel with the homeless and druggies sitting on the curbs- not safe! Not to mention they gave us a room that was already occupied! The other guest was not happy. They gave us a new room, but downgraded from what we originally had. Will never stay there again, and warning everyone what the hotel and area is REALLY like.
Stayed 1 night in Sep 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Misrepresented don’t stay there

This hotel misrepresented itself 1. The back door was broken and often left propped open making for an unsafe environment 2. The room smelled like someone had smoked a pack of Camels in the room I had to request a new room 3. The new room was barely passable. There were lights that did not work, couldn’t take a bath because there was no stopper, the bed was uncomfortable and the pillows were unbearable 4. A guest on the neighboring room ranted and railed into the wee hours of the morning and the front desk never picked up the phone when we called 5. The ice machine was broken on the second floor, and the railings were unsafe o. The stairs
Stayed 1 night in Sep 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice staff. I would recommend booking here.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clerk was so accommodating, i reserved a room and failed to double check the date, so of course it was in the future, we haf been traveling 14 hrs and were exhausted He searched until he found a room for us, bc they were booked.I definitely recommend this hotel and will book with them again if in area.The clerk was AMAZING
Stayed 1 night in Sep 2025

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived later than expected but the night time desk clerk was super friendly and helpful...I couldn't have been happier with the service
Stayed 2 nights in Sep 2025

4/10 Poor

susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Donald

Travelled with family
Liked: Staff & service
Very good
Stayed 2 nights in Sep 2025

4/10 Poor

Meghan

Disliked: Property conditions & facilities, room comfort
Many unhoused people in parking lot. Multiple broken doors to enter the property. Front desk was not helpful with describing which door to enter and then another employee proceeded to follow us to our room which made us uncomfortable. Would not stay again for safety concerns.
Stayed 1 night in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
I had to stay for a couple weeks the end of my contract. It’s very clean great breakfast. My refrigerator wasn’t working and they replaced it with a brand new one. I have nothing but good things to say.
Stayed 1 night in Aug 2025

6/10 Okay

David

Travelled with family
Disliked: Amenities
Older, interior corridor hotel. Side door they had us enter was about the worst hotel entry I’ve seen. Room was ok. TV didn’t work until we had them come and fiddle with it. View out the window was of an empty pool with weeds growing everywhere.
Stayed 1 night in Sep 2025

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Business traveller
Liked: Staff & service

Cheap place to stay in an expen$ive town

Stayed 3 nights in Sep 2025

2/10 Terrible

Ethan, Nampa

Disliked: Cleanliness, staff & service, property conditions & facilities
I mean, not even a chair in the room, a bed and a TV, that’s all you get. Just didn’t feel like the place is very clean, seems like the owners are just cash counting this dilapidated piece of garbage. I think they should invest some money into it! I won’t be back.
Stayed 1 night in Aug 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean

It was perfect. Clean everything!
Stayed 1 night in Sep 2025

4/10 Poor

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed here once before and it wasn’t like this.

Room was missing almost all its furniture. Front desk was rude, bed has poor pillows, room was generally dirty, no refrigerator, TV remote didn’t work, homeless man swinging at bat in the parking lot was pretty menacing.
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Liked: Staff & service
The WALLS ARE THIN U CAN HEAR EVERYTHING amd HOUSEKEEPING CAM EARLY THE NEXT MORUNG AROUNF 9
Stayed 1 night in Aug 2025

10/10 Excellent

Sonya

Liked: Staff & service, property conditions & facilities
The room was basic
Stayed 1 night in Sep 2025

8/10 Good

cecelia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

The chirper

There was a beeping sound in the hallway outside my door. It would chirp every minute. Pretty annoying. It goes 24/7. The bathroom baseboard is over painted.
Stayed 1 night in Sep 2025

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I left my hotel room, the room key would stop working. I was holding it too close to my phone each time this happened. That is certainly my fault! But get this: I had to return to the front desk 4 times for this reason. I understand that it happened because I was holding the card too close to my phone, but the way the man behind the desk addressed me was the problem. For context, I am a young woman traveling alone across the country. Not only would he stand in the doorway of my room after unlocking it, not allowing me in, he was also repeatedly telling me to “relax” and “chill out,” while simultaneously raising his voice at me. Not a particularly self-aware individual. The next day, which was the fourth time I was locked out of my room, I waited in the vacant lobby, calling them from my own phone with no one there coming to answer it. I had to find a staff only door to knock on to be acknowledged. The same man from the night before suddenly appeared, immediately shouting at me for disturbing him. Then I started matching his volume and he was furious, which in turn required two other staff to calm him down. Just pathetic. To the credit of the other staff, they were so embarrassed of him that I was fully refunded. When I returned to my room to pack up my belongings and leave early, my door stood open and unattended. Creepy and disgusting.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jean, Aguilar

Disliked: Staff & service, amenities, property conditions & facilities
No running hot water just very lukewarm. No hair dryer. False advertisement No safety strips in bath tub Said tub or shower. Can’t even use tub. No plug! Tv doesn’t work No mirror in bathroom No refrigerator in room Air conditioner doesn’t work good. We were hot most of the night! Room 421 very end room of the property Stairwell rails very loose Old carpets in hall way Not remodeled as stated. No chairs in room just chair for desk that’s it! Put us in a room #421 so far at the end of the huge property to look like you’re busy when y’all had very few motel customers! Horrible place!!!! Never again!!!!
Stayed 1 night in Aug 2025

8/10 Good

Ted G

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ok for one night; the area around does not look very safe at night. The room was fine and the bed was comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

joe

Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Travelled with partner
Clean and quiet
Stayed 1 night in Aug 2025