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Santa Claran Hotel Casino

2.0 star property

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Photo gallery for Santa Claran Hotel Casino

Interior
Exterior
Casino
Restaurant
Standard Single Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
464 N Riverside Dr, Espanola, NM, 87532
  • Place, Santa Fe Opera
    ‪28 min drive‬
  • Place, Santa Fe Plaza
    ‪34 min drive‬
  • Place, Canyon Road
    ‪35 min drive‬
  • Airport, Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Classic Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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The price is €146
includes taxes & fees
16 Jun - 17 Jun
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About this property

Santa Claran Hotel Casino

A casino, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area.
Santa Claran Hotel Casino offers 124 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. 49-inch LED televisions come with premium satellite channels. Bathrooms include showers.

This Espanola hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Santa Claran Hotel Casino, you're just a quick walk from Rio Grande. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Amenities include a front-desk safe, a gift shop, and a computer
  • Onsite recreation includes a golf driving range
  • 6 minutes by foot from Rio Grande and a 2-minute drive from Espanola Valley Fiber Arts Center
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A casino, a terrace, and gift shops/newsstands are also featured at Santa Claran Hotel Casino. Free self parking is available.

Smoking is allowed in designated areas at this Espanola hotel.

The Grill - Onsite restaurant.
Center Bar - Onsite bar. Happy hour is offered. Open daily.
Bowling Snack Bar - Onsite bistro. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bowling Snack Bar
  • Center Bar
  • The Grill

Things to do

  • 18-hole adjacent golf course
  • 4 gaming tables
  • 658 slot machines
  • Casino
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Pool
  • Pro golf shop
  • Sportsbook

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Business services

  • Computer station

Outdoors

  • Terrace

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Free local calls
  • Heating
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay
  • Resort fee: 10 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Santa Claran Casino Espanola
Santa Claran Hotel Casino Hotel
Santa Claran Hotel Casino Espanola
Santa Claran Hotel Casino Hotel Espanola

Santa Claran Hotel Casino Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 44 reviews
Rating 8 - Good. 14 out of 44 reviews
Rating 6 - Okay. 5 out of 44 reviews
Rating 4 - Poor. 7 out of 44 reviews
Rating 2 - Terrible. 5 out of 44 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel for the value the only thing was my room was extremely dark lighting was for
Stayed 1 night in Feb 2020
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night, in town for personal business. Room was nice, bed a little hard. Air conditioning quiet, same for hallways. No noise problems from adjoining rooms either. Dining choices are all in casino, food was good, but there was a lot of noise from the action on casino floor. Would have preferred one restaurant located somewhere else on property. Overall perceptions were good, have been back to this property several times and would do so again.
Stayed 1 night in Apr 2022
Verified

4/10 Poor

Bertha Isabelle

Liked: Cleanliness
Disliked: Staff & service
Deli staff rude and can use customer relation training. Notified manager who said he would talk to employee. Room was clean. Take your own food and drinks. The snack bar/ deli is expensive and out of everything.
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

March stay

It was a nice stay. Room was clean and neat. I was only there for a short overnight stay for work.
Stayed 1 night in Mar 2022
Verified

4/10 Poor

Cornelia

Liked: Cleanliness
Disliked: Staff & service, amenities
The decor and Santa Clara art was amazing. Check in was good. I realize and understand about Covid restrictions. But not having coffee available in the morning is not really acceptable. I was told I could get coffee in the casino but it wasn’t open even by 8 am. Also the walls are paper thin at least in my room. I could clearly hear everything that was said. For temperature controls I was not able to change the settings so it was uncomfortable. There was no room service even if there was a “Five Star@ restaurant in the casino. Staff could use some training on ways to phrase responses so it sounds like better customer service. I am a tribal member from Oklahoma.This is the first tribally owned hotel that I have not had a good experience. For these reasons, it’s unlikely I’ll stay again.
Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great!
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and nice the only complaint I would say I had is I like for my room to be o the cooler side, I turned the cooling on but I couldn't get my room below 72 degrees so I had to sleep with the window open to help.
Stayed 1 night in Jan 2022
Verified

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Michael.

Disliked: Cleanliness, amenities, property conditions & facilities
Unsafe
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Upon check into the rooms (2) both rooms were not cleaned. Took half hour to get new rooms. Clerks were helpful.
Stayed 1 night in Jan 2022
Verified

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
CHeck in desk staff unknowledgable
Stayed 1 night in Jan 2022
Verified

8/10 Good

Larryssa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Good nice clean room.
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, clean, beautiful decor
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Adelene

Disliked: Staff & service
The reservation person was not friendly. I was double charged for my stay. Tried to resolve the booking price but was told to deal with the finance person. The finance person did not report to work on the day of our departure. Still have to get credit back on the double pay. The bed was lumpy, and creaked when I turned over. The phone didn’t work. No restaurant on the property only snack bar and sports bar. I will not stay at this property again.
Stayed 1 night in Oct 2021
Verified

2/10 Terrible

Donnie Ray

Disliked: Staff & service, property conditions & facilities
Could smell smoke from the casino in the hotel lobby, hallways felt like they were not vacuumed carpets had stains on them, room felt like nothing was sanitized the couch had dust an animal hair on the corners, the shower still had water marks on the glass and hair in the sink! Felt like i was staying at a overpriced motel 6
Stayed 1 night in Oct 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Overall the hotel is wonderful. However I paid for the room before going and they charged me again. I still have not been reimbursed. I was advised Brittany V. would take care of the situation and correct it. It still has not been resolved.
Stayed 1 night in Sep 2021
Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Check In was difficult, expedia did something incorrect with the credit card number, and they couldnt get me checked in. They tried to call but couldnt get through. They finally just checked me in manually some how, but asked when I check out to talk to ma aver so i wont get double billed.
Stayed 1 night in Sep 2021
Verified

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Staff & service
It was clean
Stayed 1 night in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good trip

I like staying here when I have to travel overnight for work. The walls are a little thin (or my floor was really loud) but otherwise no complaints.
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

It was very nice
Stayed 1 night in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
no coffee available parking lot did not seem safe
Stayed 1 night in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
COVID-19 policy to retake temperature every time one enters the lobby is stupid beyond comprehension. I am quite certain if one contracts covid while away for 15 minutes, symptoms would not manifest in that 15-minute period. On arrival, staff demeanor toward us was one of more devotion to their covid rules than to welcoming us. On entering the lobby, we were rudely commanded to put on masks and face the device that takes temperature. No hello or a request that we do so; only pointing of fingers and what felt like a scolding. The manager apparently felt compelled to come out of his office to direct (yell across the empty lobby) for my wife to pull her mask up completely over her nose. By this time, we regretted being at the hotel, but our unfamiliarty with the area led us to decide to put up with the rude staff and just bear the stay. Staff may have responsibility to adhere to their corpration's rules, but they also have responsibity for the manner by which they interface with the guests regarding such rules; staff would be more successful if they would politely welcome and make requests of their guests instead of treating them as poorly as we were treated upon arrival. My advice to staff: BACK OFF from giving forceful i struction to your guests; learn some manners or find another line of work.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
It was ok. Room did have a nice view.
Stayed 1 night in Jun 2021