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Smart Hotel Santa Lucía Cotzumalguapa

3.0 star property

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Photo gallery for Smart Hotel Santa Lucía Cotzumalguapa

Outdoor pool
Desk, laptop workspace, free WiFi, bed sheets
Front of property – evening/night
Breakfast, lunch, dinner and brunch served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available

Explore the area

View in a map
Km. 88 Carr. al Pacífico, Santa Lucía, Santa Lucia Cotzumalguapa, Escuintla, 05002
  • Place, Museo Cultura Cotzumalguapa
    ‪5 min drive‬
  • Place, Bilbao Stones
    ‪10 min drive‬
  • Place, El Baúl Hilltop Site
    ‪13 min drive‬

Room options

View all photos for Standard Single Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Suite, Valley View

Superior Suite, Valley View

Superior Suite, Valley View

  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Valley View

Standard Double Room, Valley View

Standard Double Room, Valley View

8.0 out of 10
Very good
(2 reviews)
  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Smart Hotel Santa Lucía Cotzumalguapa

An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, conference space, and dry cleaning. Change of towels is available on request.
Smart Hotel Santa Lucía Cotzumalguapa offers 60 accommodations. Cable television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Smart Hotel Santa Lucía Cotzumalguapa, you'll be within walking distance of Museo Cultura Cotzumalguapa. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekdays for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Onsite recreation includes a gym
  • 13 minutes by foot from Museo Cultura Cotzumalguapa and a 3-minute drive from Bilbao Stones
Smart Hotel Santa Lucía Cotzumalguapa offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 2960 square feet (275 square meters) and includes conference space. The business-friendly Smart Hotel Santa Lucía Cotzumalguapa also features dry cleaning/laundry services, a front-desk safe, and an ATM. Self parking is free.

This 3-star Santa Lucia Cotzumalguapa hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM and 10:00 AM.
La Ramona - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Rooftop La Ramona - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 7:00 AM to 10:00 AM for a fee: GTQ 110 for adults and GTQ 110 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Ramona
  • Rooftop La Ramona

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 2,960 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Lift (150 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Desk
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GTQ 110 for adults and GTQ 110 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Smart Hotel Santa Lucía Cotzumalguapa Hotel
Smart Hotel Santa Lucía Cotzumalguapa Santa Lucia Cotzumalguapa

Smart Hotel Santa Lucía Cotzumalguapa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 40 out of 72 reviews
Rating 8 - Good. 17 out of 72 reviews
Rating 6 - Okay. 10 out of 72 reviews
Rating 4 - Poor. 2 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kaylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place food was excellent and beds were so comfy !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Clean and safe place!
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Georgina

Liked: Cleanliness, property conditions & facilities
Everything was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Brandon Paz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, amenities
Beautiful hotel and close to many shops. Very clean rooms and secure parking with a guard on location.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Mathieu

Looks good from far,
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was amazing, excellent...everything nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dave

Liked: Amenities, property conditions & facilities
Very clean!!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

edwin

Liked: Cleanliness, amenities, property conditions & facilities
Todok
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HENRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everyone was so kind and fast to respond our concern, and the housekeeping personal i give then one 10 for the service.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop bar to noisy, I couldn’t rest until midnight
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Gabriela

Liked: Staff & service
Good service from the staff. Too much noise from other guests. The A/C in one of the rooms turned off during the night.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Nicolás

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price listed in the app was lower than what they charged me at the property.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

jeymi

Liked: Cleanliness, staff & service, property conditions & facilities
They have to fix the exit speed bump, it’s way too high and it damages small cars. Only appropriate for big cars.
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy. Impossible to sleep. No small towels. We ask for them, and they didn't give them to us. No mini fridge, no microwave, no hair dryer, no iron, light bulbs burnt out. Overall, the worst place I've ever stayed. I would not give a one, but a cero on my review, but that's not an option. I will make sure my friends and family do not stay at that place
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness
Disliked: Amenities
El personal
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Eddras

Liked: Property conditions & facilities
Que pague con desayuno y no me Dieron desayuno
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities, room comfort
Mejorar el servicio al cliente.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Jose

Liked: Amenities, property conditions & facilities
La habitación estaba aceptable, el personal atento y amable, el servicio de desayuno demasiado lento, y desordenado tardaron más de media hora en servirnos el desayuno.
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Wendell

Disliked: Amenities, property conditions & facilities
Reserve dos habitaciones para un viaje familiar, al llegar al hotel me indicaron que las áreas de entretenimiento y de piscina estaban deshabilitadas, le cancele y no nos quedamos y siempre me cobraron el 100% de la reserva
Stayed 1 night in Dec 2025
Verified

8/10 Good

Berta Maria

Liked: Cleanliness, property conditions & facilities
La habitación estaba limpia, hay que mejorar la comida. Las instalaciones muy bonitas
Stayed 1 night in Dec 2025