Casa Arkana Zicatela by Grupo Amber

2.0 star property

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Photo gallery for Casa Arkana Zicatela by Grupo Amber

Outdoor pool
Interior
Exterior
Family Suite
Superior Suite | Living area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Pool
  • Air conditioning
  • Free WiFi

Explore the area

Map
Fresnos Los Tamarindos, Puerto Escondido, OAX, 70934
  • Zicatela Beach
    ‪2 min walk‬
  • Commercial Walkway
    ‪6 min drive‬
  • Punta Zicatela
    ‪7 min drive‬
  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪17 min drive‬

Room options

Junior Suite

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Family Suite

  • 60 sq m
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Superior Suite

  • 38 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Similar properties

About this property

Casa Arkana Zicatela by Grupo Amber

Beachfront hotel with a rooftop terrace and a 24-hour front desk
Along with an outdoor pool, this hotel has a rooftop terrace and a microwave in a common area. WiFi in public areas is free. Additionally, a refrigerator in a common area, a 24-hour front desk, and tour/ticket assistance are onsite. Housekeeping is available on request.
Casa Arkana Zicatela by Grupo Amber offers 12 air-conditioned accommodations with safes. 50-inch Smart televisions come with digital channels.

Bathrooms include showers. This Puerto Escondido hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Casa Arkana Zicatela by Grupo Amber, you're just a quick walk from Zicatela Beach. Features include free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Amenities include a rooftop deck, a shared microwave, and a shared refrigerator
  • Steps from Zicatela Beach and 14 minutes by car from Carrizalillo Beach
As a guest of Casa Arkana Zicatela by Grupo Amber, you'll find an outdoor pool, a rooftop terrace, and tour/ticket assistance. WiFi is free in public spaces. Casa Arkana Zicatela by Grupo Amber also features a microwave in a common area, a refrigerator in a common area, and a water dispenser.

Smoking is allowed in designated areas at this Puerto Escondido hotel.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • On the beach
  • Rooftop terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.

Property is also known as

Casa Arkana Zicatela by Grupo Amber Hotel
Casa Arkana Zicatela by Grupo Amber Puerto Escondido
Casa Arkana Zicatela by Grupo Amber Hotel Puerto Escondido

Casa Arkana Zicatela by Grupo Amber Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 0 out of 14 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio es excelente y se disfrutó mucho del hospedaje. Quiza en las fotos el hotel se ve un poco más grande de lo que en realidad es.
Stayed 4 nights in Apr 2025

10/10 Excellent

Teu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little rooftop pool! Even though the hotel was full we never ran into anyone using the rooftop apart from us. Rooms simple but comfortable, aircon was amazing. 10 min walk to all restaurants and 1 min walk to the beach. Great stay!
Stayed 1 night in Mar 2025

4/10 Poor

Sarah

Liked: Staff & service
Our experience at Case Arkana was disappointing. We were placed in a bottom-floor room with no windows, making it feel like a basement suite. On top of that, there were multiple issues with our room. Upon arrival, we discovered the lock on our only entrance—a sliding glass door—was broken. Initially, they expected us to stay in an unsecured room before reluctantly moving us, only to switch us back the next day once the lock was fixed. The bathroom door was also so squeaky it would wake the other person up, and while they did repair it, the lingering toxic smell from the fix made our room unbearable for days. Outside the room, constant construction noise disrupted any sense of relaxation. The pool started off clean, but by the end of the week, it was so murky you could barely see the bottom. Overall, this stay did not meet expectations, and I wouldn’t recommend it.
Stayed 9 nights in Feb 2025

10/10 Excellent

TALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
La atención de todos muy amable, muy bonito hotel , solo se fue la luz el último día por lo que aire acondicionado no funcionaba y hacía mucho calor, todo lo demás excelente
Stayed 6 nights in Apr 2025

10/10 Excellent

Zorayda

Stayed 3 nights in Mar 2025

10/10 Excellent

Stefano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente casa para quedarse en Zicatela. El equipo de trabajadoras es encantador. La casa es muy bonita y todo muy cómodo!
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria graciela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Juan J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Construcción nueva buena tamaño de habitación y buena alberca en el tercer piso
Stayed 3 nights in Mar 2025

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio por parte del personal y muy cerca de la playa
Stayed 2 nights in Mar 2025

6/10 Okay

Jose Rafael

Liked: Cleanliness, staff & service
El hotel está bien. Tiene lo indispensable y es aceptable. La ubicación no es ideal, está lejos de punta 18 min a pie y de zicatela 20 min a pie. El acceso es complicado ya sea a pie o en coche. La mayoría de los trayectos los tuvimos que hacer en taxi y los taxis son caros
Stayed 4 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo muy bien

Habitaciones espaciosas y cama muy cómoda. Personal amable, todo muy bien
Stayed 1 night in Feb 2025

10/10 Excellent

ERICK

Stayed 3 nights in Jan 2025

8/10 Good

Alexandra

Travelled with group
Liked: Cleanliness, staff & service
Faltó el agua y la luz y eso es algo incómodo porque no hay aire acondicionado y pase mucho calor!
Stayed 3 nights in Jan 2025