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Notto Zicatela Hotel

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Panoramic Penthouse, Terrace, Sea View | Private pool
Classic Room, Balcony, Sea View | Private pool
Panoramic Penthouse, Terrace, Sea View
Classic Room, Balcony, Sea View | Private pool
Classic Room, Balcony, Sea View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
S/N Oaxaca, Oaxaca Street, Puerto Escondido, OAX, 70934
  • Place, Zicatela Beach
    ‪3 min walk‬
  • Place, La Punta Beach
    ‪3 min walk‬
  • Place, Punta Zicatela
    ‪7 min drive‬
  • Airport, Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room, Balcony, Sea View

Classic Room, Balcony, Sea View | View from room

Classic Room, Balcony, Sea View

  • Ocean view
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Penthouse, Terrace, Sea View

Panoramic Penthouse, Terrace, Sea View | Terrace/patio

Panoramic Penthouse, Terrace, Sea View

  • Sea view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Balcony, Sea View

Room, Balcony, Sea View

Room, Balcony, Sea View

  • Sea view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed, Terrace

Classic Room, 1 King Bed, Terrace

Classic Room, 1 King Bed, Terrace

  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 2 Queen Beds, Terrace

Classic Room, 2 Queen Beds, Terrace

Classic Room, 2 Queen Beds, Terrace

10.0 out of 10
Exceptional
(2 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Notto Zicatela Hotel

This smoke-free hotel features a private beach, an outdoor pool, and spa services. WiFi in public areas is free. Change of towels is available on request.
Notto Zicatela Hotel offers 10 accommodations with private pools and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Smart televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and safes. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and facials.
During your stay at Notto Zicatela Hotel, you're just a quick walk from Zicatela Beach. Enjoy features like free WiFi in public areas, plus an outdoor pool and spa services.
  • Free WiFi (speed: 50+ Mbps)
  • Take a swim in the outdoor pool
  • Services include luggage storage
  • Onsite recreation includes a private beach
  • Just a 3-minute walk from Zicatela Beach and a 5-minute drive from Punta Zicatela
Notto Zicatela Hotel offers its guests a private beach and an outdoor pool. Public spaces have free WiFi. The luxury Notto Zicatela Hotel also features spa services and pool umbrellas.

This 5-star Puerto Escondido hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Private pool

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Beach towels
  • On a private beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV
  • Private pool

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Gather used towels
Turn off the lights, lock the doors, and return the keys

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 4000 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Notto Zicatela Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 18 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean and organized and great customer service.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a beautiful experience staying at NOTTO Hotel. From the moment I arrived, Diego and Osvaldo went above and beyond to make sure everything felt smooth, welcoming, and genuinely enjoyable. Their kindness, professionalism, and willingness to help truly made a difference in my stay. The room was extremely clean, the AC worked perfectly, and everything felt comfortable and well taken care of. Waking up and seeing the ocean from my room was honestly breathtaking and one of my favorite parts of the experience. There’s something so peaceful about seeing the sea first thing in the morning. I really appreciated how easy and relaxing my stay felt here. When I come back to Puerto Escondido, I would absolutely stay here again. Highly recommend.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
Notto hotel is brand new, conveniently located-front to the beach and just 50 meters away from Hidalgo avenue where you can find several places for having breakfast, lunch, dinner and shopping. The room was spacious with the bedroom separated from a TV Room and in the entry there is a small private pool. The staff was attentive and courteous to our needs, they facilitated us a late check out to take advantage of the day until we had to headed to take our plane. The only thing missing is a restaurant or bar service that I know will be available soon. I will return with no doubt to this hotel. Highly recommended.
Path to the beach and beach beds
Amazing sunset
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Megan

I stayed at Notto for my birthday on February 13, and my experience was positive at first. The room and stay itself were good, but unfortunately everything went downhill when I checked out. I was told there would be a 4,000 peso hold on my card for incidentals. Instead of placing a hold, they actually charged my card. It has now been almost three weeks, and the hotel has still not been able to reverse the charge. What’s even more concerning is that they asked me to send my bank account information through WhatsApp in order to process the refund, which felt very unprofessional and insecure. Despite multiple conversations with the manager and hotel staff, I still have not received my refund of over $200 USD. This has been incredibly frustrating and disappointing, especially since the issue should have been simple to resolve. A mistake like this can happen, but taking weeks without resolving it and asking for sensitive financial information over messaging apps is not acceptable. I hope the hotel resolves this soon, but based on my experience, I would recommend being cautious with billing and deposits if you stay here.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Leny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo perfecto
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Miguel Eduardo

Liked: Cleanliness, property conditions & facilities
La habitación muy cómoda y el personal sumamente amable, con playa a unos cuantos metros y un servicio excelente
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities
No quiero dejar pasar ni un momento más para poner mi reseña. Hotel Notto y todo su staff nos deja sin palabras. Tuvieron una atención increíble con nosotros, desde que llegamos hasta que nos fuimos. Que hasta daba pesar dejarlos. Fueron muy amables, nos ayudaron todo el tiempo con nuestras carriolas y si nos veían muy cargados de tilichis también. En mi caso fuimos mi esposo, mi hijo de dos años, mi bebe de tres meses y yo. No parecía un lugar familiar y la verdad estaba un poco nerviosa pero me quedé sorprendida. Aparte del excelente servicio que tienen, las instalaciones son muy bonitas con un diseño único, las camas y almohadas están muy cómodas, en general todo el hotel y habitaciones estaban impecables. Nuestra habitación tenía una pileta donde mi hijo fue feliz jugando (con nosotros presentes). También la alberca del área común con vista y acceso a la playa está muy cómodo. Hay camastros en la playa donde te llevan las toallas y lo que necesitas. El hotel no tiene restaurante pero eso no es impedimento para que te apoyen los chicos con lo que necesitas. Nosotros tuvimos antojo de unos cocos y nos los llevaron a la alberca. Las toallas estaban limpias también, nos dejaban dos jarras de agua para refrescarnos, hay un frigobar con refrescos y agua mineral, hay cafetera con cápsulas. El agua de la regadera con un chorro delicioso, el agua caliente funciona sin complicaciones (esto para mi es muy importante en los alojamientos).
Vista desde la alberca
Vista desde la alberca
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Damian

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Philipp

Stayed 1 night in Apr 2026
Verified

4/10 Poor

Luis

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Damian

Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Adam Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Leonidas

Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Alberto

Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alexander

Stayed 3 nights in Jan 2026