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Hotel Balcon Gueela

2.5 star property

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Photo gallery for Hotel Balcon Gueela

Interior
Lobby
Property grounds
Property grounds
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Calle Mixe Manzana 4, Lote 5, Sector L, Bahia Chahue, Santa María Huatulco, OAX, 70989
  • Place, Chahue Beach
    ‪12 min walk‬
  • Place, El Zócalo
    ‪15 min walk‬
  • Place, Playa Santa Cruz
    ‪17 min walk‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | View from room

Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | View from room

Family Room

  • 30 sq m
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Hotel Balcon Gueela

Along with an outdoor pool, this hotel has a poolside bar and a children's pool. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, a 24-hour front desk, and tour/ticket assistance.
Hotel Balcon Gueela offers 21 air-conditioned accommodations with designer toiletries. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. This Santa María Huatulco hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.
During your stay at Hotel Balcon Gueela, you're just a quick walk from Marina Chahue. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free WiFi
  • Free self parking
  • Enjoy drinks at the pool bar
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Santa Cruz Bay and a few minutes from Chahue Beach
  • Airport and local-area shuttle service available for a fee
Hotel Balcon Gueela offers its guests an outdoor pool and a children's pool. WiFi is free in public spaces. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A vending machine, tour/ticket assistance, and a garden are also featured at Hotel Balcon Gueela. Self parking is free.

Smoking is allowed in designated areas at this Santa María Huatulco hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Balcon Gueela

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 700 per vehicle (roundtrip)
  • Airport shuttle fee per child: MXN 700

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Hotel Balcon Gueela offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Balcon Gueela Huatulco
Balcon Gueela Huatulco
Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel
Hotel Balcon Gueela Santa María Huatulco
Hotel Balcon Gueela Hotel Santa María Huatulco

Hotel Balcon Gueela Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This is a basic hotel and does not claim to be anything different. The staff are all very friendly and super amazing. The rooms are very clean and cleaned daily, the courtyard is also very clean.
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!!
Stayed 4 nights in Dec 2023
Verified

8/10 Good

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy higienico

Me encantó la limpieza del hotel y muy buen precio.
Stayed 1 night in Apr 2023
Verified

4/10 Poor

Pablo Resendiz

Liked: Staff & service, property conditions & facilities
No la recomendaria
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto la tranquilidad qué hay en el hotel y el fácil acceso que tienen a las avenidas principales
Stayed 2 nights in Jan 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE UBICACION, PERSONAL MUY AMABLE, LIMPIO Y SEGURO
Stayed 4 nights in Jan 2022
Verified

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and comfortable room for the price. However, drinking water, coffee, snacks, etc are not available in this hotel or in the neighborhood. I had to leave and go to a store for the bare necessities
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, with ac, the property is not 5 star but very comfortable good for the price we paid , The people was very friendly and helpful, so happy to stayed here.
Stayed 7 nights in Nov 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Nada más no fue como en las fotos, pregunté por transporte del aeropuerto al hotel y no me dieron respuesta, detalles.
Stayed 3 nights in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Basic and clean

Rather spartan but clean. Good location on a quiet street. Other guests were noisy, but it was quiet after around 10pm. Had to ask for shampoo, and plastic mattress covers were our main dissatisfactions.
Stayed 1 night in Jan 2021
Verified

10/10 Excellent

candelario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente habitación para mí utilidad.

Habitación cómoda con clima y baño completo en su interior , piscina y estacionamiento gratuito propio, excelente para aquellas personas que les gusta salir a conocer el lugar que visitan y que solo utilizan la habitación para descansar. Personal amable,atentos y dispuestos a orientarte y ayudar en tus dudas.
Stayed 5 nights in Nov 2020
Verified

8/10 Good

Hemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar para descansar y relajarse

Un buen lugar para descansar y relajarse
Stayed 1 night in Oct 2020
Verified

8/10 Good

Hemir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen lugar para descansar y relajarse

Un buen lugar para descansar y relajarse todo muy bien
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy lindo, el cuarto era tal cual las fotos
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal siempre fue atenta y amable
Stayed 2 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Abusibos

Me exigieron el pago por adelantado, cuando aquí decía que era pago en el hotel al llegar. Por ese motivo ellos cancelaron mi reserva
Stayed 7 nights in Dec 2019
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel cleanliness was excellent the room was clean and fresh and quiet the personnel were friendly the location was excellent, we have a restaurant nearby also a bar and a night club within a walking distance.
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Resumen Hotel Balcon Gueela

Muy bien el servicio y mucha ayuda a la hora de resolver algunas preguntas
Stayed 3 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
Best thing was location- very basic rooms hard mattress like rocks no coffee no elevator staff generally nice
Stayed 5 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy bien, solo que las hormigas se metian al cuarto por las noches.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion muy buena, economica, la alberca limpia, ubicaciin excelente seguidad
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un bonito lugar para descansar o vacacionar en familia a un precio cómodo.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
La tarifa un poco alta a comparación de otros hoteles de las mismas características.
Stayed 5 nights in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel sencillo a buen precio con alberca, con buena ubicación
Stayed 1 night in Dec 2018