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Casa Charlotte Alma Hotels

3.0 star property

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Exterior
Family Suite | Bathroom
Living area
Living area
Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
4 - 30 Cl. 20, Santa Marta, Magdalena, 470001
  • Place, Santa Marta Cathedral
    ‪1 min walk‬
  • Place, Parque de los Novios
    ‪2 min walk‬
  • Place, Simón Bolivar Park
    ‪5 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪23 min drive‬

Room options

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Suite

Suite

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Family Suite

Family Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Casa Charlotte Alma Hotels

Hotel in Santa Marta with free breakfast
This hotel features free breakfast and free WiFi in public areas. Change of towels is available on request.
Casa Charlotte Alma Hotels offers 4 accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Casa Charlotte Alma Hotels, you're just a quick walk from Parque de los Novios. Free breakfast and free WiFi in public areas are available.
  • Free cooked-to-order breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Services include luggage storage
  • 14 minutes by car from Rodadero Beach and 14 minutes from Taganga Beach
Free breakfast is available daily. WiFi is free in public spaces.

Smoking is allowed in designated areas at this 3-star Santa Marta hotel.

Guests are served free cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:30 AM

Conveniences

  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift
  • Tile flooring in room

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Monday - Sunday: 7:00 AM - 10:00 PM
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.

Property is also known as

Casa Charlotte Alma Hotels Hotel
Casa Charlotte Alma Hotels Santa Marta
Casa Charlotte Alma Hotels Hotel Santa Marta

Casa Charlotte Alma Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.4/10

Cleanliness

10/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very charming property close to the city center. We were very well attended by Rosy, who prepared a delicious breakfast. They took care of our luggage for two days while we were visiting Palomino. We also enjoyed the small pool in the top floor.
Stayed 1 night in Apr 2025

6/10 Okay

Larissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our stay in Santa Marta was pretty good. The staff were super friendly, helpful with transport and the breakfasts were made to order. The upstairs lounge area was pretty nice and relaxing on a hot day. However on the last day, we found a live cockroach in the bathroom which was upsetting.
Stayed 3 nights in Feb 2024

8/10 Good

soledad

Liked: Cleanliness, staff & service, amenities
La atencion de Rosi fue fabulosa . Nos dio mucha información cua do llegamos , muy amable y siempre dispuesta para ayudarnos. El hotel esta muy lindo y mantenido muy bien . Lo unico seria que le falta presion al agua de la ducha y la cama es un poco incomoda
Stayed 4 nights in Dec 2025

10/10 Excellent

Hernando

Stayed 2 nights in Oct 2025