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Hilton Santa Marta

4.5 star property

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Photo gallery for Hilton Santa Marta

2 outdoor pools, pool loungers, lifeguards on site
Property video
Restaurant
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Carrera 2 No 114-78, Sector Pozos Colorados, Santa Marta
  • Place, Bello Horizonte Beach
    ‪2 min walk‬
  • Place, Zazue
    ‪11 min walk‬
  • Place, Rodadero Beach
    ‪18 min drive‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪8 min drive‬

Room options

View all photos for Room, 2 Double Beds, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Junior Room, 1 King Bed, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Ocean View

Suite, 1 King Bed, Ocean View | Living area

Suite, 1 King Bed, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 85 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility, Roll-in Shower)

Room, 1 King Bed (Mobility, Roll-in Shower) | Living area

Room, 1 King Bed (Mobility, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View | Living area

Suite, 1 King Bed, Terrace, Ocean View

  • 141 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Double Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View

Deluxe Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Balcony, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 2 Double Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Balcony, Ocean View

In-room safe, desk, blackout curtains, soundproofing

Premium Room, 1 King Bed, Balcony, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 3

King Room With Balcony And Ocean View

  • Sleeps 3

1 King Deluxe City View-Sofabed-Balcony

  • Sleeps 4

2 Double Beds City View Room-Balcony

  • Sleeps 4

King Room with Balcony and City View

  • Sleeps 3

View all photos for Junior Suite With 1 King Bed, Sofabed And Balcony-Ocean View

Living area

Junior Suite With 1 King Bed, Sofabed And Balcony-Ocean View

  • Sleeps 4

2 Double Beds Ocean View Room-Balcony

  • Sleeps 4

1 King Ocean Front Suite-Sofabed-Balcony

  • Sleeps 4

Ocean Front Parlor Suite With King Bed And Terrace

  • Sleeps 4

2 Double Beds Premium Ocean View-Balcony

  • Sleeps 4

1 King Bed Premium Ocean View-Balcony

  • Sleeps 3

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About this property

Hilton Santa Marta

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hilton Santa Marta's full-service spa. Then enjoy a meal at one of the resort's 4 restaurants.
Hilton Santa Marta offers 261 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. 55-inch Smart televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

2 outdoor swimming pools are on site along with a hot tub. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Eforea Spa. Services include facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Hilton Santa Marta. During your stay, you're just a quick walk from Bello Horizonte Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 4 restaurants.
  • Free WiFi
  • The 4 restaurants, 2 poolside bars, and 3 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with aromatherapy or facials at Eforea Spa
  • Services include a lifeguard on site, a concierge, and wedding services
  • Onsite recreation includes a 24-hour gym, a sauna, and volleyball
  • Just a 4-minute walk from Bello Horizonte Beach and 11 minutes by foot from Zazue
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Enjoy the free beach club on site and umbrellas for a relaxing day at the beach. At Hilton Santa Marta you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a 24-hour fitness center, a hot tub, and a sauna. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Santa Marta resort.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Hilton Santa Marta has 4 restaurants on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 23,800 per day)
  • Valet parking on site (COP 23,800 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 75,500 for adults and COP 75,500 for children
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Beach volleyball
  • Free beach club
  • Full-service spa
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 50 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 75500 for adults and COP 75500 for children
  • Airport shuttle fee: COP 30000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 30000 (one-way), (up to 18 years old)
  • Self parking fee: COP 23800 per day
  • Valet parking fee: COP 23800 per day
  • Pet fee: COP 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Santa Marta offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Marta Resort
Hilton Santa Marta Santa Marta
Hilton Santa Marta Resort Santa Marta

Hilton Santa Marta Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 324 out of 498 reviews
Rating 8 - Good. 77 out of 498 reviews
Rating 6 - Okay. 50 out of 498 reviews
Rating 4 - Poor. 17 out of 498 reviews
Rating 2 - Terrible. 30 out of 498 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jaikel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Petrit

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel, I would go back again
Stayed 5 nights in Sep 2025

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos, Tigre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Leydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Food was great too! Rooms were clean and the staff was all courteous and helpful! Will stay here again! Breakfast is a a must!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff was the highlight of my stay, from Linda and Dangela to the guys at the rooftop bar (forgot their names). Valentina at check-in was also super service oriented which made me feel welcome. The food was also worth the price given the high quality.
Stayed 3 nights in Aug 2025

10/10 Excellent

Pablo Rene Andrade

Travelled with group
Liked: Cleanliness, amenities
Clean rooms nice staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Malachi

Stayed 3 nights in Sep 2025

10/10 Excellent

Leydi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has everything you need in one place, the hotel is beautiful, the pools are gorgeous, make sure to catch sundown in the rooftop pool! The food was amazing! The beach, the staff gets 5 stars as well! I have no complains! will def go back and stay here!
Stayed 1 night in Aug 2025

10/10 Excellent

Anelsa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love The double infinity pool pools on the separate floors for options. The food was amazing and the Service was spectacular.
Stayed 5 nights in Aug 2025

10/10 Excellent

JUAN DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 2 nights in Jun 2025

10/10 Excellent

Franchesca

Liked: Cleanliness, staff & service, property conditions & facilities
Quality
Stayed 4 nights in Jun 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great vacay
Stayed 2 nights in Aug 2025

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 3 nights in Aug 2025

10/10 Excellent

Jose Luis

Stayed 5 nights in Aug 2025

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got the Breakfast package with my stay and must say it was so worth it especially the coffee. The best! The pools and rooms are fantastic. only drawback was the ice machines were not on every floor lol
Stayed 4 nights in Aug 2025

10/10 Excellent

Graciela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All employees great service
Stayed 2 nights in Aug 2025

10/10 Excellent

Jaqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel in front of the beach with excellent pool facilities and a nice rooftop. Rooms were clean, spacious and well equipped. Staff was attentive at all times. The food at restaurants is of great quality, expensive yes but well prepared. Private beach with bar and public beach accesa with chairs
Stayed 4 nights in Aug 2025

6/10 Okay

James

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Ocean view was pretty. All inclusive dining was fantastic. Staff was as helpful as they could when our door failed and we were locked out for 8 hours overnight.
Sunset from the bedroom.
Stayed 4 nights in Aug 2025

10/10 Excellent

Juan C

Stayed 3 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Everything good
Stayed 1 night in Aug 2025

10/10 Excellent

Katherine, Lynchburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spectacular and the staff was absolutely amazing. I loved the spa.
Stayed 6 nights in Jul 2025

10/10 Excellent

marie, key biscayne

Stayed 1 night in Aug 2025