2/10 Terrible
Hortencia
27 Nov 2025
Absolutely do not book a room at Hotel Betania through hotels.com. They WILL NOT honor your reservation. I had confirmations of reservations and proof of payment and they refused to honor the reservation. They claim that they do not operate on hotels.com. Left me out to dry with no other option than to find somewhere else to stay. This is also on Hotels.com for advertising the hotel, when the hotel claims they do not have ads on Hotels.com.
Hortencia
Stayed 7 nights in Nov 2025


















