Hotel Granate

2.5 star property

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Photo gallery for Hotel Granate

Lobby
Property grounds
Lobby
Exterior
Property grounds

Reviews

6.8 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Housekeeping

Explore the area

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2-28 Cl. 18, Santa Marta, Magdalena, 470004
  • Place, Parque de los Novios
    ‪1 min walk‬
  • Place, Simón Bolivar Park
    ‪1 min walk‬
  • Place, Santa Marta Cathedral
    ‪3 min walk‬
  • Airport, Santa Marta (SMR-Simon Bolivar)
    ‪23 min drive‬

Room options

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Basic Double or Twin Room

  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

Basic Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

Similar properties

About this property

Hotel Granate

Along with laundry facilities, this smoke-free hotel has a front-desk safe and free WiFi in public areas.
Hotel Granate offers 20 accommodations. Cable television is provided. Housekeeping is provided daily.
During your stay at Hotel Granate, you're just a quick walk from San Juan Cultural Center. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi in some public areas
  • Amenities include a front-desk safe and laundry facilities
  • 14 minutes by car from Taganga Beach and 14 minutes from Rodadero Beach
  • Cats and dogs welcome for free (restrictions apply)
As a guest of Hotel Granate, you'll find laundry facilities and a front-desk safe. WiFi is free in public spaces.

This Santa Marta hotel is smoke free.


Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 20-inch TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:30 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Deposit is payable by bank transfer and is due within 48 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
The front desk at this property is open daily from 6:00 AM - 11:30 AM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Hotel granate Hotel
Hotel granate Santa Marta
Hotel granate Hotel Santa Marta

Hotel Granate Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 4 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Angelica, Miami

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, I experienced a significant issue during my stay that greatly impacted my overall experience.This hotel was disgusting I got sick in hotel, since be was not cleaned I believe I got some kind of skin reaction.It was annoyed that I wasted one night in this hotel , because they didn’t have the reserve agent right there , I think it happened because there were not enough staff on duty, I think it happened because there were not enough staff on duty, I should get my money back from that night
Stayed 5 nights in Dec 2023

6/10 Okay

Moritz

Travelled with family
Bezahlung war nur in bar möglich. Lage ist gut, ansonsten eher sehr basic. Zimmer mit Klimaanlage kosten Aufpreis.
Stayed 2 nights in Jun 2025

8/10 Good

Belkis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente

Buen servicio
Stayed 2 nights in Mar 2025

6/10 Okay

Jorge

Buen Hotel, habitaciones cómodas y muy cerca a lugares turísticos y playa. En general Todo muy bien
Stayed 2 nights in Feb 2025

10/10 Excellent

Paula Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación

Excelente ubicación, muy buena la atención, muy recomendado, volvería sin lugar a dudas
Stayed 1 night in Jan 2025

6/10 Okay

Alvaro

Disliked: Cleanliness, staff & service

Regular, problemas de aseo y servicio

La zona común está bien, las habitaciones muy básicas pero sirven para descansar. Tuvimos un problema al recibir la habitación pues había pelos del anterior huésped. El señor que hace el turno del día, el mayor de las personas a cargo del hotel, tiene muy mala actitud, no debería trabajar en eso
Stayed 2 nights in Jan 2023