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Junior Studio Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Twin Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the overall property condition at Zuana Beach Resort. During your stay, you're just a quick walk from Bello Horizonte Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 7 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a poolside bar and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 7 outdoor pools
  • Indulge with hydrotherapy, massages or body treatments at Yuluka Spa
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes 3 outdoor tennis courts, a gym and a sauna
  • 13 minutes by car from Santa Marta Cathedral and 14 minutes from Parque de Los Novios
  • Airport, shopping centre and local-area shuttle service available for a fee

Zuana Beach Resort ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Zuana Beach Resort

Everyone (1)
5 out of 5

Posted by on 17 Oct 2021

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4 out of 5
Verfügt über alles Nötige, Strand nebenan, gutes Essen.

Posted by on 13 Aug 2022

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Comment from Hotel Management

15 Aug 2022 by Mr Cedric

Mr Cedric, nice to greet you. We are delighted to know that his stay in Zuana was to his complete satisfaction and that he enjoyed our facilities, the beach and gastronomy. We wait for you again! Cordially, Guest Experience - Zuana Beach Resort.

Property Features

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Zuana Beach Resort, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Santa Marta hotel.

  • 330 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1997
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 7
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle, area shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Zuana Beach Resort offers 330 air-conditioned accommodations with a safe and a ceiling fan. Rooms open to balconies. 55-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Private balcony
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Neguanje – This restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Gairaca – On-site restaurant. Open daily.

Sports Bar Masinga – On-site sports bar. Open daily.

Minca – On-site cocktail bar. Open daily.

Ziruma – This sushi bar only serves light fare. Happy hour is offered. Open daily.

Room service is available.

Nearby Activities

3 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 7 outdoor swimming pools and 9 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Volleyball on site
  • Beach volleyball on site
  • Bowling alley on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Yuluka Spa. Services include hot stone massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 14
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Zuana Beach Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Zuana Beach Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Contactless check-in and contactless check-out are available.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 35000 to 40000 per person
  • Airport shuttle fee: COP 16000 per person (return)
  • Airport shuttle fee per child: COP 16000 (return), (from 5 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Zuana
  • Zuana Beach
  • Zuana Beach Resort
  • Zuana Beach Resort Santa Marta
  • Zuana Beach Santa Marta
  • Zuana Beach Hotel Santa Marta
  • Zuana Beach Resort Hotel
  • Zuana Beach Resort Santa Marta
  • Zuana Beach Resort Hotel Santa Marta

You should know

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.