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HOTEL HACIENDA SANTA CLARA

4.5 star property

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Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
Hallway
Front of property – evening/night
Superior Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar

Explore the area

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Vereda la Leona, Km 1 Via Termale, Santa Rosa de Cabal, Risaralda
  • Place, Las Araucarias Park
    ‪7 min drive‬
  • Place, Plaza de Mercado los Fundadores
    ‪7 min drive‬
  • Place, Church of Our Lady of Victories
    ‪8 min drive‬
  • Airport, Pereira (PEI-Matecaña Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Bay view
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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HOTEL HACIENDA SANTA CLARA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 21 out of 30 reviews
Rating 8 - Good. 2 out of 30 reviews
Rating 6 - Okay. 4 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Nayibe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and amazing place very recommend it . Definitely I ‘ll came back to this Hotel. Live it
Stayed 1 night in Sep 2025

10/10 Excellent

Gustavo

Travelled with partner
Liked: Amenities, property conditions & facilities
Phenomenal staff with excellent service.
Visit the coffee farms 15-20 min away with breath taking views!!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Gail

Travelled with group
Disliked: Cleanliness
The rooms smelled musty. The bed sheets smelled like mildew. The beds were damp. The rooms were gross. The bathrooms are ok but small. The exterior is beautiful and the breakfast and service were excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Luz

Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I enjoyed our stay at the property. It was about 20 min from the famous hot springs. We had a wonderful breakfast every morning. The staff was always polite and helpful. Very recommended!
Stayed 2 nights in Jun 2025

10/10 Excellent

Tatiana

Stayed 1 night in May 2025

10/10 Excellent

Angela, Jamaica Plain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

The Hacienda was absolutely gorgeous, The staff was very nice and very accommodating. It was not full the day that we visited, but the bedrooms were very clean, we could not used the sauna because it was not working and the jacuzzi never got heated I guess it got damaged or it did not got heated enough at the time we used it. Love the sight and the calmness of the place.
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa Finca Hotel pero aun mejor el servicio que recibimos por parte de Isabela, definitivamente hizo que nuestra estadía en esta hermosa finca fuera maravilloso, muy agradecidos con Isabela por el buen servicio ⭐️⭐️⭐️⭐️⭐️ El servicio de Spa estuvo genial Mauricio también estuvo al pendiente de que todo estuviera bien.
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandro

Stayed 1 night in Feb 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service and location. Breakfast and lunch very tasty and reasonable. The staff was very attentive, helpful and knowledgeable of the area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location.

It was a great experience our stay at Hacienda Santa Clara.
Stayed 2 nights in Nov 2024

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Kirit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older but comfortable reasonably priced hotel. The staff is great. The manager is a nice young lady. It is very quiet and situated away from the town. Very helpful staff; Salomé cooked nice breakfast for us.Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda Santa Clara for two nights and had a great time. The room was clean and comfortable. The outdoors was beautiful and well maintained. Location was perfect, we were 35 mins from each of the termales. Very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

RAMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive to our every need and very gracious and professional.
Stayed 2 nights in Apr 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel without the staff would be 3.5. The attendants make this hotel a very nice experience. The attendants are extra nice.No AC but is quite cool at nights. The menu is a bit limited but what they offered was very good. If you don’t understand that bugs are part of the country scene this hotel is not for you. NO roaches to be clear but little flying bugs that are attracted to lights will pop up at night. Installing screens would help. Is affordable clean simple and comfortable
Stayed 3 nights in Jul 2023

10/10 Excellent

Edelmiro

Liked: Cleanliness
The place is unique real recommended
Stayed 1 night in May 2023

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No te daban agua ni al llegar . Me fijé que en todos los hoteles que llegue te daban una botella de agua al llegar , pero aquí ni la primera fue de cortesía . La ventana no tenía mosquitero por lo que no podías abrirla y la llave de mi cuarto abría otros cuartos . Fuera de eso . La recepcionista muy amable . Y la chica del desayuno increíblemente eficiente . Estuvimos muy agusto
Stayed 1 night in Mar 2025

6/10 Okay

Hernando

Travelled with family
Disliked: Cleanliness, room comfort

Viaje Familiar al Eje Cafetero

El estado general de las habitaciones es muy regular: La primera habitación que entregaron no servían las llaves, luego entregaron otras habitaciones con maña limpieza. El personal se esfuerza por atender a los Clientes pero el Desayuno es muy poco y nada variado. El precio es alto para lo que realmente el Hotel ofrece y recortienfo la.zona hay muchas más opciones de alojamiento en Santa Rosa de Cabal. Las Termales muy desordenado, sucio, comida regular y entrada costosoa para ver una cascada y entrar en 3 piscnas repletas de gente. No dan ganas de volver numca más a las Termales.
Stayed 4 nights in Dec 2024

6/10 Okay

Maria Cristina

Liked: Cleanliness, staff & service, room comfort
El precio es demasiado para lo que ofrece el hotel, el servicio del personal es muy bueno pero el hotel por el precio tenía más expectativas
Stayed 2 nights in Dec 2024

4/10 Poor

Yaqueline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No se cumplió con la hora de la entrada, fue más tarde de lo estipulado. Lo mismo con el desayuno. Las almohadas de la cama muy incómodas. La habitación completamente cerrada sin aire. Tuvimos que dormir con las ventanas abiertas. La habitación olía a moho y humedad, El baño muy pequeño y la habitación no tenía sillas donde sentarse. El TV los controles malos y sin ningún canal de TV..
Stayed 1 night in Dec 2024

10/10 Excellent

Dyrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendada , el lugar es hermoso , muy tranquilo, la comida deliciosa , pero lo más fabuloso es el personal. Angeles es increíble
Stayed 1 night in Sep 2024

10/10 Excellent

JHON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024