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HOTEL HACIENDA SANTA CLARA

4.5 star property

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Photo gallery for HOTEL HACIENDA SANTA CLARA

Fountain
View from property
Land view from property
View from property
Superior Room, Multiple Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Vereda la Leona, Km 1 Via Termale, Santa Rosa de Cabal, Risaralda
  • Las Araucarias Park
    ‪5 min drive‬
  • Santa Rosa de Cabal Hot Springs
    ‪16 min drive‬
  • Termales - Balneario Santa Rosa de Cabal
    ‪16 min drive‬
  • Pereira (PEI-Matecaña Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • Bay view
  • 22 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

4 outdoor pools

Termales Santa Rosa de Cabal - Hotel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (34)
The price is €99
for 1 night
for 1 night
19 May - 20 May
Termales Santa Rosa de Cabal - Hotel

About this property

HOTEL HACIENDA SANTA CLARA

Luxury hotel with free breakfast and spa services
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include massage/treatment rooms, dry cleaning, and a 24-hour front desk. Change of bedsheets is available on request.
HOTEL HACIENDA SANTA CLARA offers 19 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels and Netflix.

Bathrooms include showers with rainfall showerheads. This Santa Rosa de Cabal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at HOTEL HACIENDA SANTA CLARA, you'll be within walking distance of Las Araucarias Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Just a 4-minute drive from Church of Our Lady of Victories and a few minutes from Plaza de Mercado los Fundadores
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the luxury HOTEL HACIENDA SANTA CLARA. Free self parking is available.

This 4.5-star Santa Rosa de Cabal hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Santa clara - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Santa clara

Family friendly

  • Children's dinnerware

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water

More

  • Access via exterior corridors
  • Connecting rooms available
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hacienda Santa Clara
HOTEL HACIENDA SANTA CLARA Hotel
HOTEL HACIENDA SANTA CLARA Santa Rosa de Cabal
HOTEL HACIENDA SANTA CLARA Hotel Santa Rosa de Cabal

HOTEL HACIENDA SANTA CLARA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 23 reviews
Rating 8 - Good. 2 out of 23 reviews
Rating 6 - Okay. 4 out of 23 reviews
Rating 4 - Poor. 1 out of 23 reviews
Rating 2 - Terrible. 0 out of 23 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location.

It was a great experience our stay at Hacienda Santa Clara.
Stayed 2 nights in Nov 2024

10/10 Excellent

Osvaldo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Kirit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older but comfortable reasonably priced hotel. The staff is great. The manager is a nice young lady. It is very quiet and situated away from the town. Very helpful staff; Salomé cooked nice breakfast for us.Highly recommended.
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Hacienda Santa Clara for two nights and had a great time. The room was clean and comfortable. The outdoors was beautiful and well maintained. Location was perfect, we were 35 mins from each of the termales. Very convenient.
Stayed 2 nights in Jul 2024

10/10 Excellent

RAMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive to our every need and very gracious and professional.
Stayed 2 nights in Apr 2024

8/10 Good

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel without the staff would be 3.5. The attendants make this hotel a very nice experience. The attendants are extra nice.No AC but is quite cool at nights. The menu is a bit limited but what they offered was very good. If you don’t understand that bugs are part of the country scene this hotel is not for you. NO roaches to be clear but little flying bugs that are attracted to lights will pop up at night. Installing screens would help. Is affordable clean simple and comfortable
Stayed 3 nights in Jul 2023

10/10 Excellent

Edelmiro

Liked: Cleanliness
The place is unique real recommended
Stayed 1 night in May 2023

6/10 Okay

Hernando

Travelled with family
Disliked: Cleanliness, room comfort

Viaje Familiar al Eje Cafetero

El estado general de las habitaciones es muy regular: La primera habitación que entregaron no servían las llaves, luego entregaron otras habitaciones con maña limpieza. El personal se esfuerza por atender a los Clientes pero el Desayuno es muy poco y nada variado. El precio es alto para lo que realmente el Hotel ofrece y recortienfo la.zona hay muchas más opciones de alojamiento en Santa Rosa de Cabal. Las Termales muy desordenado, sucio, comida regular y entrada costosoa para ver una cascada y entrar en 3 piscnas repletas de gente. No dan ganas de volver numca más a las Termales.
Stayed 4 nights in Dec 2024

6/10 Okay

Maria Cristina

Liked: Cleanliness, staff & service, room comfort
El precio es demasiado para lo que ofrece el hotel, el servicio del personal es muy bueno pero el hotel por el precio tenía más expectativas
Stayed 2 nights in Dec 2024

4/10 Poor

Yaqueline

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No se cumplió con la hora de la entrada, fue más tarde de lo estipulado. Lo mismo con el desayuno. Las almohadas de la cama muy incómodas. La habitación completamente cerrada sin aire. Tuvimos que dormir con las ventanas abiertas. La habitación olía a moho y humedad, El baño muy pequeño y la habitación no tenía sillas donde sentarse. El TV los controles malos y sin ningún canal de TV..
Stayed 1 night in Dec 2024

10/10 Excellent

Dyrna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendada , el lugar es hermoso , muy tranquilo, la comida deliciosa , pero lo más fabuloso es el personal. Angeles es increíble
Stayed 1 night in Sep 2024

10/10 Excellent

JHON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Enrique

Travelled with family
Liked: Cleanliness, staff & service
El Wifi no funcionaba, me parece extraño que la cena se pueda ordenar hasta las 6:30pm !! El lugar es muy bonito pero tienen de mejorar muchos detalles.
Stayed 2 nights in Jan 2024

6/10 Okay

Sophie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nous n’étions pas attendu malgré notre réservation,chambre sans eau chaude,sans wifi ….mais le personnel est vraiment adorable et le site est malgré tout très sympa
Stayed 1 night in Nov 2023

10/10 Excellent

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities
Es un lugar muy agradable y muy adecuado para ir a Termales de Santa Rosa. El hotel ofrece una sesión de jacuzzi y dispone de un buen restaurante. La habitación no es muy espacio sa pero dispone de todo lo necesario. Fue una estancia de dos días muy agradable y relajante
Stayed 2 nights in Aug 2023

10/10 Excellent

Cintia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy linda. El lugar hermoso. Los cuartos muy limpios y cómodos. La atención de Isabella y Lorena excelente. Sin súper ajqbles y simpáticas. Dan la milla extra. Volvería feliz a quedarme allí. Lo recomiendo!
Stayed 3 nights in Jul 2023

8/10 Good

Wilman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuvimos buen servicio! Sin embargo, el servicio de desayuno incluido fue muy malo! Muy poco y demorado.
Stayed 1 night in Jan 2023