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ALEGRIA Florida Park

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Outdoor pool
Creator video
Exterior
Exterior
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Avenida del Mar 17, Santa Susanna, 08398
  • Place, Les Caletes Beach
    ‪5 min walk‬
  • Place, Levante Beach
    ‪11 min walk‬
  • Place, Pineda de Mar Beach
    ‪7 min drive‬
  • Airport, Girona (GRO-Costa Brava)
    ‪34 min drive‬

Room options

Double Room Single Use

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room Single Use (Sea/Pool View)

  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Double Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Double Room (Sea/Pool View)

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

Triple Room (2 + 1)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Triple Room (3 + 0)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Triple Room (2 + 1, Sea/Pool View)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Triple Room (3 + 0, Sea/Pool View)

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

Family Room (2 + 2)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room (3 + 1)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room (4 + 0)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room (2 + 2, Sea/Pool View)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room (3 + 1, Sea/Pool View)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

Family Room (4 + 0, Sea/Pool View)

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

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About this property

ALEGRIA Florida Park

A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
ALEGRIA Florida Park offers 354 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and hair dryers.

This Santa Susanna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body scrubs. The spa is equipped with a hot tub and Turkish bath/hammam. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
During your stay at ALEGRIA Florida Park, you're just a quick walk from Les Caletes Beach. Enjoy features like a full-service spa, an outdoor pool, and a restaurant.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages or body scrubs at the spa
  • Services include a free kid's club, a concierge, and tour or ticket assistance
  • Onsite recreation includes tennis courts, a gym, and a sauna
  • Just a 5-minute walk from Les Caletes Beach and 7 minutes by foot from Platja Susana
Some rates at ALEGRIA Florida Park are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

ALEGRIA Florida Park offers its guests a full-service spa, an outdoor pool, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly ALEGRIA Florida Park. Parking is available for a fee.

This Santa Susanna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:00 AM.
ALEGRIA Florida Park has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at ALEGRIA Florida Park are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (EUR 10 per night)

Parking and transport

  • Parking on site (EUR 10 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Hot tub
  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 13 and March 21.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 7.5 for children
  • Fee for wireless internet in public areas: EUR 10 per night (rates may vary)
  • Self parking fee: EUR 10 per night
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Florida Park Hotel
Florida Park Santa Susanna
Hotel Florida Park
Hotel Florida Park Santa Susanna
Park Hotel Florida
Hotel Florida Park Santa Susanna
Florida Park Santa Susanna
Hotel Hotel Florida Park Santa Susanna
Santa Susanna Hotel Florida Park Hotel
Hotel Hotel Florida Park
Florida Park
Florida Park Santa Susanna
Hotel Florida Park
ALEGRIA Florida Park Hotel
ALEGRIA Florida Park Santa Susanna
ALEGRIA Florida Park Hotel Santa Susanna

ALEGRIA Florida Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 97 reviews
Rating 8 - Good. 41 out of 97 reviews
Rating 6 - Okay. 12 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 4 out of 97 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Ludmila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok, but not on the beach front and club type of place, lots of music and lots of alcohol around… not really family friendly… Food is ugly, but staff is nice…
Stayed 1 night in May 2022
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé et très bien entretenu, Très propre personnel très sympathique .
Stayed 7 nights in Jul 2022
Verified

2/10 Terrible

Javier

Disliked: Staff & service, property conditions & facilities, room comfort

La peor experiencia de mi vida en un hotel

La peor experiencia que he tenido en un hotel. Al llegar hacemos check-in y nos dicen que tenemos que esperar un momento porque no encuentran nuestra reserva cosa que es mentira porque hablé por mail con la jefa de reservas y todo estaba ok y reservado, después de tenernos 3 horas esperando en la recepción del hotel con dos niños uno de ellos un bebé tengo que ir a decirles que me den la hoja de reclamaciones porque lo que nos están haciendo no es normal y ningún empleado me da la hoja así que siguen sin hacerme caso y tras tres horas y media de espera nos dan las habitaciones sin darnos explicación de porque nos han tenido tres horas y media esperando en la recepcion con niños y sin poder comer. Muy mala atención y peor organización. Para colmo dejan entrar a todos los extranjeros sin mascarilla en interiores y paseandose por todo el hotel sin decirles que aún es obligatorio llevarla en interiores en España y poniendo en riesgo a todos los que estamos en el hotel.
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

Angela

Disliked: Staff & service

Francia en Catalunya

Un hotel dedicado a los FRANCESES solo los tratan bien a ellos Luego dicen que hagamos turismo local ,no ,todo enfocado a los Franceses ,nosotros para ellos no valenos
Stayed 2 nights in Oct 2021
Verified

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très agréable qui a dû être très classe et chic dans les années 90 ; il ne fait plus très actuel mais reste très sympa ; belle rénovation des chambres même si elles ne le sont pas totalement ; espaces extérieurs/piscine au top ! Tout comme la literie et le petit déjeuner ( repas non testés), bravo ! Juste : pour un 4 etoiles le fauteuil en plastique dans la chambre et le rideau dans la baignoire c’est juste pas possible !!!
Stayed 2 nights in Sep 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inchecken ging zo vreselijk langzaam. De rest was prima
Stayed 3 nights in Aug 2021
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Comida muy mala,por una mano de pintura no es un 4 estrellas. Claramente un tres. El agua de ka cena no entra en la media pensión que,por cierto,muy cara
Stayed 1 night in Jul 2021
Verified

8/10 Good

Jose Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo ok, excepto cama ruidosa.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Old old old breakfast was poor. Very noisy from in the rooms
Stayed 3 nights in Oct 2019
Verified

8/10 Good

Sophie

Liked: Staff & service, property conditions & facilities, room comfort
Bon.sejour ainsi que le petit dejeuner...a découvrir
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo como esperaba , quizás le acceso a la playa por lo demás el alojamiento así como las comidas correctos
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J ai tout aimé sauf piscine trop froide petit déjeuner très bien beaucoup de choix
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones inolvidables en Hotel Florida Park

Mi experiencia ha sido muy positiva, el servicio muy amable y atento, es un hotel muy bonito, ideal para pasar unas vacaciones inolvidables.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Propreté stricte minimum - mais passable. Personnel de chambre agréable
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
No me gustó La habitación sin reformar La piscina a la sombra por la tarde El agua de la piscina muy fría todo el día Una de las recepcionistas poco simpática el espectáculo nocturno sin discoteca ME GUSTÓ: LOS JARDINES. EL BUFFET EN LAS TRES COMIDAS DEL DIA LOS SALONES Y ESPACIOS EN GENERAL EL BUEN TRATO DE TODO EL PERSONAL
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
le personnel au top hotel tres calme a proximité de tout...
Stayed 9 nights in Aug 2019
Verified

8/10 Good

Diego Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es la segunda vez que estoy con la familia y la verdad es que no la pasamos muy bien
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura pulita, cibo buono, camera rassettata molto bene e vicinissima al mare. Purtroppo nonostante gli avvisi, i maleducati riservano i lettini in piscina con l'asciugamano e spesso non si trova posto. Per il resto hotel meraviglioso, spero di tornare l'anno prossimo.
Stayed 7 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poca variedad en el bufé

En lo único que puedo poner algo negativo es que había poca variedad de comida en el bufé.Para ser un cuatro estrellas el bufé era poco variado.
Stayed 1 night in Jul 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me gustó mucho el bufet de comida impresionante no me gusto el olor humedad en la habitación y la falta de animación en el hotel.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bien pero el disjokey muy mal. Aburrido y al final nos fuimos al hotel de al lado. La gente se dormía. Incluso se discutió con un cliente que le recrimino el tipo de música que ponía y lo mal que pinchaba con cortes y repitiendo mismas canciones. Fatal
Stayed 1 night in Jul 2019
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable dans un hôtel sympa au charme espagnol
Stayed 1 night in Apr 2019
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable

Hôtel très sympa, pas très moderne mais au charme espagnol Chambre très agréable au 5e avec une belle vue mer ; mais où il faisait très chaud puisque clim pas en service à cette période là Un peu déçu par le buffet du petit déjeuner que nous n avons pas trouvé de bonne qualité (jus fruit machine, café machine ordinaire, lard grillé mauvais...) Par contre, mention spéciale au fait qu un mini buffet petit déjeuner est dressé dehors de 10 h à 12 h pour les lèves tard ou pour reprendre un café !!! C est top ! Spa sympa dont nous avons pu profiter au tarif promotionnel de 3 e Nous reviendrons car y avons passé un bon moment
Stayed 1 night in Apr 2019
Verified

8/10 Good

Klarna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mycket bra service i receptionen
Stayed 5 nights in Apr 2019
Verified

2/10 Terrible

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Terrible and Disappointing Experience

Our stay at this hotel was a disappointing one. This was mostly to do with a group of people who apparently book this hotel annually for their own use. This pretty much involves them taking over the entire hotel with their own requirements. We were not informed once about this and the implications it would have on our holiday. The noise from the group was constant which meant you couldn’t sleep at night, or sleep in late. The worst night was our last night when our airport transfer was due to pick us up at 03:30, we tried to have an early night but this group had their own private DJ set, plus fireworks, and a live band. When I asked the hotel reception what time it was due to finish I was told midnight - 03:00. Apparently there was nothing they could do about it. I have never been more exhausted from a holiday before and couldn’t wait to get home. If the hotel want to accommodate this type of group then they should close the hotel to other guests as this is extremely unfair to those looking for a relaxing break.
Stayed 5 nights in Apr 2019

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