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Hotel Alegria El Mar

4.0 star property

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Photo gallery for Hotel Alegria El Mar

Seasonal outdoor pool, pool loungers
Creator video
Buffet
Lobby sitting area
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Avenida del Mar, 2, Santa Susanna, Catalonia, 08398
  • Place, Les Dunes Beach
    ‪5 min walk‬
  • Place, Les Caletes Beach
    ‪8 min walk‬
  • Place, Pineda de Mar Beach
    ‪4 min drive‬
  • Airport, Girona (GRO-Costa Brava)
    ‪36 min drive‬

Room options

View all photos for Double Room

In-room safe, desk, bed sheets

Double Room

  • Ocean view
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Single Room

In-room safe, desk, bed sheets

Single Room

  • Sea view
  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

In-room safe, desk, bed sheets

Triple Room

  • Sea view
  • 19 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

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About this property

Hotel Alegria El Mar

Along with a restaurant, this hotel has a fitness center and a bar/lounge. Additionally, a poolside bar, a conference center, and a complimentary children's club are onsite.
Hotel Alegria El Mar offers 322 air-conditioned accommodations with safes and complimentary toiletries. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Alegria El Mar, you're just a quick walk from Les Dunes Beach. Features include a restaurant, a gym, and a poolside bar.
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a playground, and bike rentals
  • Just a 4-minute walk from Les Dunes Beach and 8 minutes by foot from Les Caletes Beach
Some rates at Hotel Alegria El Mar are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Alegria El Mar offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A business center and 2 meeting rooms are available. A terrace, a complimentary children's club, and an arcade/game room are also featured at the family-friendly Hotel Alegria El Mar. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Buffet Restaurant - This buffet restaurant serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Hotel Alegria El Mar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Parking and transport

  • Covered parking on site (EUR 18 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Buffet Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Playground
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.98 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 18 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number HB-003898
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in September.

Property is also known as

Hotel Mercury
Mercury Hotel
Mercury Hotel Santa Susanna
Mercury Santa Susanna
Hotel Mercury Santa Susanna
Mercury Hotel Santa Susana
Mercury Hotel
Hotel Mercury
Mercury Santa Susanna
Mercury Hotel Santa Susanna

Hotel Alegria El Mar Reviews

Reviews

6.8
Rating 10 - Excellent. 13 out of 79 reviews
Rating 8 - Good. 24 out of 79 reviews
Rating 6 - Okay. 23 out of 79 reviews
Rating 4 - Poor. 13 out of 79 reviews
Rating 2 - Terrible. 6 out of 79 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

elhadjmohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merci à tous

Un bon séjour merci à tous
Stayed 7 nights in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and clean. Food isn't the best for for the money I paid was fine.
Stayed 3 nights in Oct 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuve dos días pero suficiente para no volver. La habitación, camas y televisión muy mal estado la tele super pequeña.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Check-in awful. Not friendly, reservation details screwed up, took over an hour to sort out, air conditioning not working, not enough beds in rooms as per bookings. I am seeking full refund. Ruined holiday.
Stayed 4 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Es un hotel que años atras pudo tener 4 estrellas ,ahora con mucha pena seria merecedor de 3.
Stayed 3 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Food and entertainment were good. AC did not work well. We had to pay extra for Parkingand were asked to pay extra for wifi.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel correcto y la comida muy muy justa. Lo mejor la piscina y q se podia aparcar cerca sin pagar mas
Stayed 2 nights in Jul 2019
Verified

4/10 Poor

Fran

Liked: Cleanliness, room comfort
Disliked: Staff & service

Desilusion

Estancia en general la regular, pq para ser un hotel de 4 estrellas superior hay varias cosas que en hoteles inferiores de categoría son mejores. Sobretodo la comida, escasa y poca variedad y encima no reponen con normalidad.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Verified traveller

Disliked: Cleanliness
eten was goed. minder goed kamer werd niet goed shoon gemaakt zoals onder de bed zoals de tafel en de kastjes van de bed en niet vergeten er werden weinig activiteiten met de kinderen gedaan dat vond ik het ergst
Stayed 3 nights in May 2019
Verified

8/10 Good

Lillian

Liked: Property conditions & facilities

Ferieanmeldelse

Uhøflig betjening i receptionen. da jeg ankom om natten. Meget støj i det eneste lokale der var ifm baren, et slags cafeteria, hvor der ofte var meget støj fra musik og aktiviteter så udover at sidde på værelset eller ved poolen var der ikke noget område man kunne sidde i nogenlunde ro og drikke en kop kaffe. Ikke engang i læserummet, der var der også ofte højt musik. Men ellers fint ophold, fin service i spisesalen og rengøringspersonale var venlige og også i receptionen udover ved ankomst. Hotellet lå centralt ift strand og butikker og togstation.
Stayed 5 nights in May 2019
Verified

4/10 Poor

JUAN JOSE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hay que eliminar bañeras y poner platos de ducha y mejorar todo el habitáculo del cuarto de baño.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout, Personnels Attentionnés, discrétions,au top.
Stayed 4 nights in Feb 2019
Verified

6/10 Okay

bojan

Liked: Cleanliness, room comfort
Disliked: Staff & service

ATENTION

Person at Reception not profesional,not gently and wery antipatic,other things passableu..service not at level..
Stayed 1 night in Sep 2018
Verified

8/10 Good

Liz

Food let the hotel down. Not 4 star quality. Some staff ok. Others rude. Were not interested in any concerns
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Mr graham

very good location - opp train station - near beach - nice location - food was ok - but its NOT english 4* - no way - they charge for room safes - TV in rooms real real crap - nice balcony but very small uncomfortable plastic chairs - room dirty - they very mean with towels and shampoo and no locks on toilet - big room - my wife stated it was like a nice HOSTEL - felt very Russian - but nice location and pool ok - gym very poor - we had family in a hotel 4* a few doors down and that was really 4* - hotel seems old now
Stayed 7 nights in Aug 2018
Verified

6/10 Okay

Estefania

Disliked: Cleanliness
La limpieza muy basica y nos dejaron pelos mojados en el suelo de la habitacion, los acensores mojados y con basos de plastico dentro, la camida bien y la habitacion la pedí con dos meses de antelacion y me diron con vistas al parking pedi cambio y no tenian hueco y el wifi no hay nada de conexion.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Luca67

Liked: Staff & service, room comfort
Disliked: Cleanliness

Mini vacanza punte 2 Giugno

Vacanzina molto divertente, mare bello servizio pubblico ottimo
Stayed 3 nights in May 2017
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness

Hotel de 4*S que corresponde a un 3*

En mi opinión el hotel corresponde a un 3*, habitaciones muy pequeñas, comida regular. No tuvieron en cuenta nuestros comentarios al hacer la reserva, y nos dieron una habitación con balcón que daba a una galería, peor imposible. Afortunadamente nos cambiaron de habitación. Las camas son todas muy incómodas, las almohadas peor aún, y la tele minúscula. Algunas habitaciones no tienen ni neverita. Vale la pena si lo encuentras por un ofertón tirado de precio, pero no si vas a pagar un precio normal.
Verified

6/10 Okay

Natalia

Liked: Cleanliness, room comfort
We enjoyed staying in the the Hotel Mercury although there were few drawbacks. The food wasn't that good quality as it should be in 4 stars hotel. I wouldn't recommend this hotel for all inclusive staying. Half board was enough.
Verified

8/10 Good

Harmen

Liked: Cleanliness, room comfort
Disliked: Staff & service

Goed hotel op prima locatie

Verblijf was goed, alleen de geboekte kamers met zeezicht kregen we NIET, er werd niet eens naar ons geluisterd. Eten prima, prima locatie, jammer can de kamers
Verified

6/10 Okay

Verified traveller

Disliked: Room comfort

redelijk verblijf gehad

wij hadden voor 1 overnachting geboekt als overbrugging naar onze vliegreis. werd voor weinig geld dit 4 sterrenhotel aangeboden,met volpension. wij hebben een redelijk verblijf gehad,maar prijstechnisch ging het wel.
Verified

4/10 Poor

Tank, Ex Forces

Liked: Staff & service

Limited drinks with full board

The hotel was OK. The location albeit at the end of the strip was right by the local trainline (not noisy), train runs right along side main strip and they were on time and regular. Tickets had to be bought the hotel side of the road mind and not at the platform (€19.80 return 2 x adults) We were only there Fri till Mon but went Full Board. But don't expect any type of drink with your evening meal as even water had to be bought. You only got free tea, coffee, juice and water with breakfast. Can't comment on lunch as we were out. Didn't sample.much of the evening entertainment as again we were out and about but what we did see wasn't much to write home about
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très agréable, mis à part la nourriture

Très agréable confort, propreté, proximité de la plage, divers promenades et activités. Un gros point à améliorer,la nourriture franchement immangeable certain jours et je ne suis pas difficile.
Verified

6/10 Okay

Aneta

Liked: Staff & service
Disliked: Cleanliness

Photos better then reality

Hotel need updating Rooms very basic, our bedding haven't been changed even once during 7 nights stay... Food good, lots of fish, salad, chips :) and vegetarian option- sadly always pasta... Staff- nice, polite, helpful, great receptions Lesle- very helpful always smiling
Verified

4/10 Poor

The Boss

Disliked: Cleanliness, staff & service, room comfort

Hotel vlak bij strand

Van buiten oogt het hotel zeer goed en ook van binnen lijkt het in eerste instantie erg mooi . Al snel blijkt dat er hier en daar nog wel wat achterstallig onderhoud is en dat de badkamer erg sleg is afgewerkt , vooral het douche gedeelte met de douchewand zijn in slechte staat . Het personeel is niet echt vriendelijk en al helemaal niet behulpzaam . De toegang naar de kamers gaat met een pasje , helaas zijn we in totaal meer dan 20x terug moeten gaan omdat deze niet meer werkte (zonder dat deze in de buurt van de telefoon werden bewaard ) . Het eten was in een hele grote kantine , waar je niet het ID kreeg dat je in een sjiek hotel was . Verder was de hygiëne ver te zoeken met het opruimen /schoon maken van de tafels . De doekje om de tafels schoon te vegen , hing bij de meeste over de afvalbak waar de etensresten in werden gegooid . Verder veel mensen uit oost Europa die all incusive hadden geboekt en hier goed gebruik van maakte.

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