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Pousada Estalagem da Serra

3.0 star property

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Photo gallery for Pousada Estalagem da Serra

Chalé Duplo Ala da Montanha | Garden view
Reception
Reception hall
Property entrance
Interior entrance

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Rua Begônia, 51, Serra do Cipo, Santana do Riacho, MG, 35847-000
  • Igreja de Santa Terezinha
    ‪3 min walk‬
  • Parque Nacional da Serra do Cipó
    ‪1 min drive‬
  • Veu da Noiva Waterfall
    ‪4 min drive‬
  • Belo Horizonte (CNF-Tancredo Neves Intl.)
    ‪88 min drive‬

Room options

View all photos for Apartamento Triplo Standard

Apartamento Triplo Standard

Apartamento Triplo Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartamento Duplo Standard

Apartamento Duplo Standard

Apartamento Duplo Standard

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chalé Triplo Standard

Chalé Triplo Standard

Chalé Triplo Standard

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Chalé Duplo Ala da Montanha

Chalé Duplo Ala da Montanha

Chalé Duplo Ala da Montanha

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Chalé Duplo Standard

Chalé Duplo Standard

Chalé Duplo Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartamento Quádruplo Standard

Apartamento Quádruplo Standard | Pool

Apartamento Quádruplo Standard

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Chalé Deluxe com Banheira de Hidromassagem

Chalé Deluxe com Banheira de Hidromassagem | Bathroom

Chalé Deluxe com Banheira de Hidromassagem

  • Sleeps 2
  • 1 Queen Bed

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Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Pousada Adega Cipó

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (37)
The price is €136
for 1 room
includes taxes & fees
9 Aug - 10 Aug
Pousada Adega Cipó

About this property

Pousada Estalagem da Serra

Family-friendly hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this smoke-free hotel has an indoor pool and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Pousada Estalagem da Serra offers 45 accommodations with minibars and ceiling fans. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and bidets. This Santana do Riacho hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Pousada Estalagem da Serra, you're just a quick walk from Igreja de Santa Terezinha. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor and 2 outdoor pools
  • Services include tour or ticket assistance and luggage storage
  • Onsite recreation includes a steam room, a sauna, and bike rentals
  • 6 minutes by foot from Igreja de Santa Terezinha and a 3-minute drive from Serra Do Cipo Big Waterfall
Pousada Estalagem da Serra offers its guests 2 outdoor swimming pools, an indoor pool, a sauna, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Pousada Estalagem da Serra. Free self parking is available.

This 3-star Santana do Riacho hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 11:00 AM.
Pousada Estalagem da Serra has a restaurant on site.
Room service is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
The front desk at this property is open daily from 8 AM - 9 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Pousada Estalagem Da Serra
Pousada Estalagem da Serra Hotel
Pousada Estalagem da Serra Santana do Riacho
Pousada Estalagem da Serra Hotel Santana do Riacho

Pousada Estalagem da Serra Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 51 reviews
Rating 8 - Good. 15 out of 51 reviews
Rating 6 - Okay. 11 out of 51 reviews
Rating 4 - Poor. 6 out of 51 reviews
Rating 2 - Terrible. 1 out of 51 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Staff & service

3 estrelas

Pontos negativos: Funcionários pouco receptivos, os quartos precisam de reforma, cafe da manhã com moscas e limpeza razoável. Pontos positivos: localização, espaço e área externa, internet de boa qualidade e televisão com alguns canais de tv a cabo.
Stayed 3 nights in Apr 2025

10/10 Excellent

JOSIANE C B LUNA

Liked: Staff & service, property conditions & facilities, room comfort
Incrível
Stayed 3 nights in Apr 2025

6/10 Okay

Karina

Pousadas simples, mas gostosa.
Stayed 2 nights in Apr 2025

8/10 Good

Ronaldo

Stayed 3 nights in Apr 2025

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Claudinei

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Regular.

A pousada precisa urgentemente ter condições de receber pessoas cadeirantes. O cadeirante nessa pousada não tem acesso as piscinas e a alguns quartos. Precisa também ter mais funcionários para manter a pousada e os quartos mais limpos.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Janaina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Janaina Katiusca

Stayed 2 nights in Sep 2024

8/10 Good

Ádamo Ludwig

Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Não gostei da pousada ,desde o momento que cheguei na recepção o atendimento foi muito ruim estava com 3 malas e um dos funcionários que parece ser uma criança foi me mostrar a pousada mas não foi cordial nem um momento me vendo com duas malas na mão não ofereceu nenhuma ajuda, quis apenas mostrar a pousada sem se importar que eu e minha esposa estavamos com peso.Outro ponto negativo foi a questão da limpeza eles não limpa o quarto não trocam toalhas,e tive que passar pelo constrangimento de pedir papel higiênico 3 vezes visto que ficamos hospedados de quinta a domingo.A piscina aquecida não esquenta, sem contar que a água estava turva parecendo suja . No sábado pela manhã havia 2 trabalhadores na pousada e ouvir um dizer palavra de baixo calão perto do meu filho. o estacionamento e um pouco longe dos quartos.e no último dia quando fomos tomar café quase não tinha mais nada .Os funcionários precisam de treinamento desda recepção até os funcionários da limpeza geral e os que servem os cafe.Im aspectos bom e que qualquer problema alguns funcionários estavam de pronto a solucionar,mas a pousada em si precisa de treinamento geral ,não vimos a limpeza da piscina principal.espero que se um dia voltar ,esteja melhor pois ficar 3 diárias e não ter troca de toalhas e nem limpeza de quarto e demais uma vez que pagamos caro para não ter nenhum conforto.
Stayed 3 nights in Aug 2024

4/10 Poor

Evair I

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

NICOLAS

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
A estadia foi tranquila. A pousada é muito gostosa, grande, mas percebe-se que ela é um pouco antiga, portas e janelas dos chalés são beeeem rusticas e talvez precisassem de uma manutenção. No cafe da manha, notamos uma falta de cuidado principalmente em relação as moscas que ficam pousando em tudo o tempo todo, nao tem nada para cobrir os alimentos o que é pouco higiênico, ja que moscas são bem nojentas e em relação a reposição dos alimentos, bom, basicamente se voce chega um pouco mais tarde, come o que restar, eles nao repõe nada, no mais, não tivemos problemas.
Stayed 2 nights in May 2024

10/10 Excellent

Adriano luiz marques

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boa noite ótima pousada acesso fácil ao centro Funcionário fora de sério muitos educados Pode hospedar sem medo muito bom voltarei em breve
Stayed 2 nights in May 2024

8/10 Good

Juliano

Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Guilherme

Liked: Room comfort
Disliked: Cleanliness

Geral

A estadia foi boa no geral, o que percebi foi que a pousada é bem grande e falta cuidado, piscina que fica no estacionamento estava bem suja, o local no geral é bacana voltaria mais vezes só acho que precisa ser mais bem cuidado, funcionários bacanas, somente um não foi tão simpático, mas também não foi mal educado apenas foi sério, é sobre isso está tudo bem.
Stayed 1 night in Apr 2024

10/10 Excellent

GLAISE C

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei do atendimento, lugar maravilhoso, ideal para quem procura estar em busca de descanso, aventuras em trilhas.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo
Stayed 2 nights in Jan 2024

10/10 Excellent

Herlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospedagem nota 10000

Lugar aconchegante, limpeza e alimentação nota 10! Sempre que pensamos em Serra do Cipó, ficamos por aqui… Localização top, próxima ao centro!
Stayed 2 nights in Nov 2023

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção de pousada!

A pousada tem uma otima estrutura, é muito grande o atendimento é muito bom. Só ficou devendo na sauna e na piscina aquecida, que mesmo eu chegando bem antes do horário de fechar, já nao estavam funcionando mais. Também faltaram os itens de higiene no quarto.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom.

Gostei bastante da pousada. Principalmente das piscinas e do atendimento. Há uma igreja na mesma rua, bastante barulhenta. O ventilador do quarto também era barulhento, parecia meio solto. Fora isso, foi ótimo.
Stayed 5 nights in Oct 2023

6/10 Okay

Rejane

Stayed 3 nights in Oct 2023