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Residence Inn by Marriott Santiago de los Caballeros

4.0 star property

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Photo gallery for Residence Inn by Marriott Santiago de los Caballeros

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Autopista Duarte Km 2.8, Santiago de los Caballeros, Santiago Province, 51000
  • Place, Bella Terra Mall
    ‪4 min drive‬
  • Place, Monument to the Heroes of the Restoration
    ‪5 min drive‬
  • Place, Mundo Acuático
    ‪5 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(28 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, City View (Balcony)

Studio, 1 King Bed with Sofa bed, City View (Balcony)

Studio, 1 King Bed with Sofa bed, City View (Balcony)

10.0 out of 10
Exceptional
(7 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Mountain View

10.0 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

Studio, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Mountain View

Premium bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Santiago de los Caballeros

Along with 3 restaurants, this smoke-free hotel has an outdoor pool and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Residence Inn by Marriott Santiago de los Caballeros offers 115 air-conditioned accommodations with safes and complimentary bottled water. Accommodations are furnished with double sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
During your stay at Residence Inn by Marriott Santiago de los Caballeros, you'll be close to Mundo Acuático. You'll find features like free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Drinking and dining options include 3 restaurants, a coffee shop, and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include 2 meeting rooms, a conference center, and a gift shop
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Gran Teatro Del Cibao and a few minutes from Ágora Santiago Center
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Residence Inn by Marriott Santiago de los Caballeros offers its guests an outdoor pool and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

2 meeting rooms and coworking spaces are available. Event space at this hotel measures 238 square feet (22 square meters) and includes a conference center. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Residence Inn by Marriott Santiago de los Caballeros. Self parking is free.

This 4-star Santiago de los Caballeros hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 10:30 AM.
Residence Inn by Marriott Santiago de los Caballeros has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Computer station
  • Conference centre (238 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (94 centimetre high)
  • Lift (109 centimetre wide door)
  • Pool access ramp on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 2024
  • Communal living room
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 31 to February 14:
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: DOP 3964.68 per accommodation, per night, plus a one-time cleaning fee of DOP 1238.96
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: DOP 3964.68 per accommodation, per night plus DOP 1238.96 one-time cleaning fee
  • Service animals are exempt from fees
  • Service fee: 10 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Residence Inn by Marriott Santiago de los Caballeros Hotel

Residence Inn by Marriott Santiago de los Caballeros Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 293 out of 350 reviews
Rating 8 - Good. 41 out of 350 reviews
Rating 6 - Okay. 7 out of 350 reviews
Rating 4 - Poor. 6 out of 350 reviews
Rating 2 - Terrible. 3 out of 350 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Dielaylanni

Stayed 1 night in Jan 2026

10/10 Excellent

Elba Antoinette

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room very very clean, ample spaces, excellent friendly and helpful staff- superb gym. Will be back
Stayed 2 nights in Jan 2026

8/10 Good

Nelson

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!!! Except my television in my room didn’t work. And I miss my football game. They came and check but did nothing. To fixed it.
Stayed 2 nights in Jan 2026

8/10 Good

Pedro

Stayed 1 night in Jan 2026

10/10 Excellent

Mabel

Stayed 1 night in Jan 2026

8/10 Good

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una estadia que no fue excelente porque tuve en tres ocasiones problema con mi llave, mal programada o con problemas de sistema. Mas todo se resolvia con un personal muy atento que nos daba acceso tanto a los elevadores como a la habitacion y hasta al area de conexion con el Homs donde teniamos un pariente interno. Los felicito, en sentido general lo recomiendo 100%.
Stayed 1 night in Jan 2026

10/10 Excellent

Yolmina

Liked: Cleanliness, amenities, property conditions & facilities
Everyone, the whole staff was just amazing.
Stayed 15 nights in Dec 2025

10/10 Excellent

Jeremias

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing service from the staff to the janitor. Excellent breakfast. Spotless room and super comfortable bed.
Stayed 1 night in Jan 2026

10/10 Excellent

Keilly

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here. We went with two little kids. It was perfect. Crib was clean and new, sofa bed perfect for toddler or bigger kids too if you have them. Breakfast was great, everyone so friendly. This will be our official stay whenever we go visit family. Oh and best bar. Taking drinks up at night after the kids were down was the cherry on top.
Stayed 5 nights in Jan 2026

10/10 Excellent

Alquimedes

Stayed 1 night in Jan 2026

10/10 Excellent

josean

Stayed 2 nights in Dec 2025

8/10 Good

Jose Ramon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed
Stayed 1 night in Dec 2025

10/10 Excellent

KRISTIAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, elegant, nice staff, everything is new
Stayed 2 nights in Nov 2025

10/10 Excellent

Denise

Stayed 1 night in Dec 2025

10/10 Excellent

Denise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff and amenities. The food was delicious too. We all had a great stay.
Stayed 1 night in Dec 2025

10/10 Excellent

Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Liz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at Residence Inn in Santiago, DR. The hotel is clean, modern, and very comfortable, making it a perfect choice for both short and extended stays. The rooms are spacious and well-designed, with everything you need to feel at home. The staff was friendly, professional, and always willing to help, which really made a difference in the overall experience. The atmosphere is calm and welcoming, and the hotel feels safe and well maintained. I also appreciated how convenient the location is, with easy access to main areas of the city. Overall, Residence Inn Santiago offers excellent service, comfort, and value, and I would definitely stay here again and recommend it to others.
Stayed 1 night in Nov 2025

10/10 Excellent

Ada

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Love this hotel!! Extremely clean!! Fanny the best our clean room lady , lobby Rafael, Diana, Joel so professional
Stayed 1 night in Nov 2025

10/10 Excellent

Anselmo, Miami

Stayed 1 night in Dec 2025

8/10 Good

Maria, Bronx

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big and clean and the staff very helpful the breakfast is poor not many options.
Stayed 1 night in Dec 2025

10/10 Excellent

Hazem

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A great hotel, everything was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 7 nights in Dec 2025

10/10 Excellent

Rich

Stayed 2 nights in Dec 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! We really enjoyed our stay
Stayed 1 night in Nov 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant needs to have Dominican food on the menu!! At least rice and beans!!
Stayed 4 nights in Dec 2025