See all properties

Almacruz Hotel y Centro de Convenciones

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Almacruz Hotel y Centro de Convenciones

Lobby
Interior
Outdoor pool
Front of property – evening/night
2 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Parking included
  • Housekeeping

Explore the area

View in a map
San Antonio 65, Santiago, Region Metropolitana, 8320263
  • Santa Lucia Hill
    ‪4 min walk‬
  • Plaza de Armas
    ‪7 min walk‬
  • Palacio de la Moneda
    ‪9 min walk‬
  • Santiago (SCL-Arturo Merino Benitez)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

1 bedroom, premium bedding, down duvets, pillow-top beds

Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 3
  • 3 Large Twin Beds

Similar properties

Classic Room, 2 Single Beds

Mercure Santiago Centro

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 997 reviews
The price is €57
4 Oct - 5 Oct
Mercure Santiago Centro

About this property

Almacruz Hotel y Centro de Convenciones

Hotel in Santiago with 2 restaurants and free breakfast
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a business center, and conference space.
Almacruz Hotel y Centro de Convenciones offers 162 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include desks and dining tables. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Santiago hotel provides complimentary wired and wireless Internet access. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Almacruz Hotel y Centro de Convenciones's great location. During your stay, you're just a quick walk from San Francisco Church. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by foot from Palacio de la Moneda and a 2-minute drive from Medical Center Hospital Worker
  • Local-area shuttle service available for a fee
Almacruz Hotel y Centro de Convenciones offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Almacruz Hotel y Centro de Convenciones. Free self parking is available.

This 4-star Santiago hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Vichuquen - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 750 metres
  • Area shuttle (surcharge)
  • Free secured self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Vichuquen

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Dining table
  • Electric kettle
  • Minibar
  • Room service
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Almacruz Hotel y Centro de Convenciones Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 235 out of 583 reviews
Rating 8 - Good. 210 out of 583 reviews
Rating 6 - Okay. 76 out of 583 reviews
Rating 4 - Poor. 40 out of 583 reviews
Rating 2 - Terrible. 22 out of 583 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jayron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I researched the area when booking, and this hotel from visual sites and ratings seems accommodating.. I checked off my boxes once I arrived. I was greeted and welcomed. A comfortable bed, a hot shower, and a cold room with A/C. They also offered breakfast, which hit the spot. The hotel is located conveniently near the airport, work, and at an affordable price. I like it and will recommend this property.
Stayed 2 nights in Jun 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and large room, the AC isn't the best though. Breakfast was pretty decent, but didn't vary from day to day. Just a couple of minutes walk to the shops and Plaza de Armas, plus churches and museums. Bus stops and a few convenience stories and bakeries right outside the hotel.
Stayed 4 nights in May 2025

8/10 Good

Timothy, Washington

Travelled with family
Liked: Staff & service
the hotel is conveniently located in the old part of town and is relatively safe and very walkable.
Stayed 2 nights in Apr 2025

8/10 Good

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
See previous comments. Liked the place good restaurant but didn't like the area
Stayed 1 night in Apr 2025

10/10 Excellent

IAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia failed to tell them that wehad paid for breakfast so we had to pay i.e. we paid twice
Stayed 2 nights in Apr 2025

10/10 Excellent

ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the staff but felt it had the only unshuttered door at night
Stayed 3 nights in Apr 2025

10/10 Excellent

Roelito

Stayed 3 nights in Apr 2025

10/10 Excellent

Jurio, Langley

Stayed 3 nights in Apr 2025

4/10 Poor

Jaime

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Julio

Travelled with family
Liked: Cleanliness
It wasok the food wasn't that good
Stayed 6 nights in Mar 2025

10/10 Excellent

Helen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location great service

Perfect place to stay in Santiago. Really beautiful hotel in a great location with friendly staff and very comfortable beds. We arrived early in the morning and they were really kind to let us check in straight away which was amazing after a long overnight flight. I would highly recommend staying here.
Stayed 3 nights in Mar 2025

10/10 Excellent

PARASTOU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro, lots of dining options, close to city center. Fantastic breakfast
Stayed 3 nights in Mar 2025

8/10 Good

Jerry, High Wycombe

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable and well situated. The restaurant did a very reasonable 3 course supper that was a good price. It is a modern building and the hotel pool is disappointingly small.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located at a very convenient spot, walkable to most destinations you want to go.Bus stations as well as the tram are also very close to the hotel. Service people are very friendly and helpful. Just think as a four star hotel should offer customers bottles of water, hopefully they can have some change on that.
Stayed 4 nights in Mar 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bryce

Liked: Cleanliness
Very nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Carmen

Stayed 3 nights in Mar 2025

10/10 Excellent

Malcolm

Stayed 1 night in Mar 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Very clean and quiet. Nice people.
Stayed 2 nights in Mar 2025

2/10 Terrible

Richard

Disliked: Property conditions & facilities, room comfort

Air Conditioning needs upgrading

The room was old, bed was well used and the Air Conditioner would not adjust so the room was 25 to 27 degrees C (77 - 79F) for the 3 days. We had maintenance up and he said it was working perfectly???? So they gave us a fan!!!! Not a 4 star and not anything greater than a 5 out of a 10 - based on location and staff. Building is in bad shape. But mostly, the hot room with no ability to make it any cooler and no concern from maintenance.
Stayed 3 nights in Mar 2025

4/10 Poor

Michael

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Frustrated, it took a while to check in, the air conditioning was not working and we had to move to another room as the service person could not fix. This took way too long! water in the foyer was always out, very frustrating. The rooms were ok and the breakfast was good. The service related issues were the problems.
Stayed 4 nights in Mar 2025

8/10 Good

Quoc

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Excellent location for shopping, dining, and very convenient public transportation to points of interest in Santiago. It's Make Make seafood restaurant offers a nice breakfast buffet, and tasty dinner choices. Improvements recommended include new larger bath towels, and better/working AC. More English TV stations instead of BBC
Stayed 3 nights in Mar 2025

4/10 Poor

Cherie

Liked: Cleanliness
Disliked: Room comfort

Not a 4 star hotel air conditioning doesn’t work

Air conditioning was very poor, it was either not working for the 5 days we were there or set so high for money saving reasons it left our room permanently at 27 degrees and very hot and uncomfortable. Staff advised us the manager would contact us which never happened. Staff came to the room after 4 hours waiting and said it was fixed but it remained at 27 degrees the whole time. Air conditioning works well in the lobby and reception but not in the rooms. We didn’t get our hotels.com early check in or room upgrade despite others checking in after us getting an upgrade.
Stayed 4 nights in Mar 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No running water and AC almost inexistant

Spent 3 nights at this hotel and was told only on arrival (at 1 am), after 13,5 hours been on a plane, that there was no running water from 23h30-5h30. Same scenario happened on our last night so we couldn't shower or use the toilet when we woke up to catch our flight. We had to use the toilet at the airport. The AC was also not really efficient and we gave up asking for another room when the customer in front of us was told that there was no other rooms available...He was complaining about the ACas well. The receptionist took our informations and said that someone from.the hotel would get in touch with us to offer a partial refund regarding the water inconvenience. It's been more than 3 weeks now and nobody contacted us or responded to the email I have sent a week ago on the subject.
Stayed 3 nights in Feb 2025