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Almacruz Hotel y Centro de Convenciones

4.0 star property
VIP Access

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Photo gallery for Almacruz Hotel y Centro de Convenciones

Front of property – evening/night
Reception
Lobby
A pool area with a thatched roof structure, surrounded by modern buildings and greenery.
2 restaurants; breakfast, lunch and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
San Antonio 65, Santiago, Region Metropolitana, 8320263
  • Place, Santa Lucia Hill
    ‪4 min walk‬
  • Place, University of Chile
    ‪6 min walk‬
  • Place, Plaza de Armas
    ‪7 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Suite

Premium bedding, down duvets, minibar, in-room safe

Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(16 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

View all photos for Economy Twin Room

Economy Twin Room

Economy Twin Room

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Almacruz Hotel y Centro de Convenciones

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a seasonal outdoor pool, and a business center.
Almacruz Hotel y Centro de Convenciones offers 162 accommodations with minibars and laptop-compatible safes. These individually decorated and furnished accommodations include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of Almacruz Hotel y Centro de Convenciones's great location. During your stay, you're just a quick walk from San Francisco Church. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Movistar Arena and 6 minutes from Costanera Center
  • Local-area shuttle service available for a fee
Almacruz Hotel y Centro de Convenciones offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

There's an onsite business center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Almacruz Hotel y Centro de Convenciones. Free self parking is available.

This 4-star Santiago hotel is smoke free.

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.
Vichuquen - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 750 metres
  • Area shuttle (surcharge)
  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Vichuquen

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Dining table
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in March.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Galerías Hotel Santiago
Galerías Santiago
Hotel Galerías
Almacruz Y Centro Convenciones
Almacruz Hotel y Centro de Convenciones Hotel
Almacruz Hotel y Centro de Convenciones Santiago
Almacruz Hotel y Centro de Convenciones (Ex Galerías)
Almacruz Hotel y Centro de Convenciones Hotel Santiago

Almacruz Hotel y Centro de Convenciones Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 299 out of 698 reviews
Rating 8 - Good. 238 out of 698 reviews
Rating 6 - Okay. 95 out of 698 reviews
Rating 4 - Poor. 44 out of 698 reviews
Rating 2 - Terrible. 22 out of 698 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very good
Stayed 5 nights in Mar 2026
Verified

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities
Room was very clean, pool area was great and location was excellent.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Petrus

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, friendly staff, excellent location.
Stayed 7 nights in Dec 2025
Verified

8/10 Good

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and professional. Just as the reviews all say, breakfast buffet is plentiful! We stayed clear of the eggs, but the fruit, pastries, and a la carte items were all fresh and delicious. Room was basic but clean, atmosphere in the common areas (lobby, etc) is like something from another time!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, located in the historical center of Santiago. Elegant interior and the breakfast can satisfy any sophisticated taste. Plus the stuff is very friendly. I can highly recommend it! .
Stayed 1 night in Feb 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Hotel staff, from front desk to bell staff, were friendly and helpful even though I don’t speak Spanish.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francesca

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was clean as was all the hotel and the staff were very helpful
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Sivasankar

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is located at the prime spot, great place to do shopping and good restaurants around.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Carol

Liked: Cleanliness, staff & service
Room was great but we were unable to adjust air conditioning. Restaurant was great, as was breakfast. No bottles of water available tho … Hotel not in a lovely area
Stayed 1 night in Feb 2026
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay right downtown. But, like any large city you need to be careful. Lots of shopping and historical sites all within walking distance. Property is a little tired but very clean with super interesting decor. Overall a good spot for a 30 hour layover!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andre I F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Noel

Liked: Cleanliness, amenities, property conditions & facilities
Room was very spacious and great aircon. Staff were lovely and we enjoyed our time immensely by the pool on the sun. Great breakfast as well. Maybe a bit on the dates side and the gym was tiny with only the treadmill working.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carpet was worn and stained but room was clean.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Griselda Mabel

Liked: Cleanliness, staff & service, amenities
The people are very friendly, the facilities are lovely and comfortable. It has a very interesting museum. It's well located.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Marcia

Liked: Cleanliness
It is a beautiful place,excellent services,very pleasant workers and the location was great
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Ida

Liked: Cleanliness, staff & service, amenities
The rooms were clean and the staff were very nice and helpful. The buffet breakfast was amazing and coffee was strong! Best of all, the location is central in downtown, walking distance to many landmarks. :)
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Araz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and comfortable. The front desk staff were friendly and super helpful and accommodating.
Stayed 1 night in Nov 2025
Verified

8/10 Good

peiyuan

Liked: Cleanliness, amenities, property conditions & facilities
clean room, kindly, very good breakfast, but hall way carpet too old.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The hotel has very few restaurants nearby but is within easy walking distance to metro and bus stops. The hotel itself is rather tired looking and the rooms could use some renovations. The included, self-serve breakfast had hot and cold items, including delicious fresh fruit. The work staff worked hard to keep it stocked but were often running behind due to the large number of people. The next time we go to Santiago we will probably choose to stay in Lastarria neighborhood as it has interesting shops and many restaurants.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Excellent place to stay for vacations
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Timothy

Liked: Staff & service
the hotel is conveniently located in the old part of town and is relatively safe and very walkable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location in the center of the city--easily the best price for what it offers
Stayed 1 night in Jan 2025