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Aparthotel

Alto Lyon Departamentos

3.5 star property

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Photo gallery for Alto Lyon Departamentos

Outdoor pool
Flat-screen TV
Studio, City View
Outdoor pool
Superior Apartment, 2 Bedrooms

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Nueva de Lyon 170, Providencia, Santiago, Region Metropolitana, 7510078
  • Place, Costanera Center
    ‪6 min walk‬
  • Place, Gran Torre Santiago
    ‪8 min walk‬
  • Place, Clínica Indisa
    ‪9 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

View all photos for Studio, City View

Studio, City View

Studio, City View

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | In-room dining

Executive Apartment, 1 Bedroom

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Apartment, 2 Bedrooms

Flat-screen TV

Executive Apartment, 2 Bedrooms

  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living room

Superior Apartment, 2 Bedrooms

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

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About this property

Alto Lyon Departamentos

Aparthotel with free parking, 7-minute walk to Costanera Center
This aparthotel features an outdoor pool, a fitness center, and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like a washer/dryer and a dining area.
Alto Lyon Departamentos offers 20 accommodations with washers/dryers and safes. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
During your stay at Alto Lyon Departamentos, you're just a quick walk from Costanera Center. Free WiFi in public areas, free self parking, and an outdoor pool are available. This comfortable aparthotel has 20 apartments. Each apartment offers free WiFi and a deep soaking tub.
  • Each apartment offers a kitchen, a washer/dryer, and a deep soaking tub
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym
  • Just a 1-minute drive from Costanera Center and 6 minutes from Parque Arauco Mall
  • Airport drop-off shuttle service available for a fee
Alto Lyon Departamentos offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Alto Lyon Departamentos. Limited free parking is available on a first-come, first-served basis.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport drop-off shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Bedrooms

  • Rollaway/extra bed: USD 20 per night

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Garden
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (one-way)
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Alto Lyon Departamentos Aparthotel Santiago
Alto Lyon Departamentos Aparthotel
Alto Lyon Departamentos Santiago
Alto Lyon Departamentos
Alto Lyon partamentos tiago
Alto Lyon Departamentos Santiago
Alto Lyon Departamentos Aparthotel
Alto Lyon Departamentos Aparthotel Santiago

Alto Lyon Departamentos Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

8.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jenny, QLD, Australia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Apartment close to Los Leones Metro at Providencia

Our manager was helpful as we'd arrived a day early. However, the promised safe unlocking never occurred and we had to carry all our valuables with us.

8/10 Good

Vildana

Liked: Cleanliness

Great location and excellent price

Our stay was average. Checkin was a. It complicated because the property security guy didn't speak English nor was expecting us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent all round

Excellent location, great staff. Highly recommend.

8/10 Good

Sergio, Irvine, Ca. USA

Alta Lyon Hotel

The only things we had an issue with was the Internet/tv quality. We had to reconnect a number of times. The staff was helpful, but this should not occur in a quality hotel/ apartment. We were there for two weeks. There was not a consistent cleaning of the unit on a daily basis. We didn't know when they would clean. Some days we were left the towels needed, but on other days we were short on the needed items. That being said, the unit was great for our purposes and we would consider booking again. The bedding was the best quality we have experienced in Chile in the past 20 years. I wanted to bring the pillows home!! This can make up for the other short-coming.

10/10 Excellent

Chris, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a central part of Santiago

This hotel was our first back in the city, away from urban areas, and it was really clean and refreshing all around. The lady who took us in and showed us around was quite friendly and helpful.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location close to everthing

The fact that it had a nice rooftop pool was great as it was 30- 34 degrees C!!!! Location was close to everything and very safe. will stay there again FOR SURE.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice accomodations

Expedia has yet to charge my credit card account (1 month) has elapsed

6/10 Okay

Ignacio

Disliked: Cleanliness, property conditions & facilities

8/10 Good

Luiz Angelo

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Muito bom, mas...

O apartamento é espaçoso, a cozinha bem equipada e o bairro é excelente. Porém a avaliação foi prejudica porque na primeira noite de hospedagem, o rio Mapocho, que passa bem em frente ao imóvel transbordou e ficamos presos no apartamento quase o dia todo, sem água, luz e alimentação. A gerência ficou um pouco perdida durante o fato, mas é totalmente compreensível. Realmente foi um transtorno, com carros inundados na garagem, muita sujeira, etc. Valeu o esforço de todos e provavelmente eu voltaria a hospedar neste local em outra ocasião.

6/10 Okay

alejandra, Buenos Aires

Disliked: Cleanliness

El departamento necesita mejoras

El departamento ya no está en las condiciones en que lo muestra la foto. Falta limpieza, pintura y mantenimiento en general. Tiene cocina pero con utensillos muy básicos. Independientemente de lo dicho, no tuvimos ningún inconveniente en nuestra estadía de 7 días, por lo que no puedo ampliar mucho más respecto al servicio. La ubicación es muy buena.

2/10 Terrible

Igor

Liked: Cleanliness, room comfort
Disliked: Staff & service

10/10 Excellent

Rodrigo H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Teresa, são paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muito bom

excelente hotel em uma região ótima de Santiago. Recomendo ficarem lá.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Muy buen depto cerca del costanera mall

Excelente estadia. Muy comodo y con todo cerca. Dejamos el auto el los estacionamientos del edificio (un plus esto en Santiago) y salimos caminando a todos lados.

6/10 Okay

mirta, argentina

Liked: Property conditions & facilities, room comfort

Muy buena ubicacion .todo cerca

El personal de Consejería muy poco amable y son ganas de resolver nada .el personal de la empresa excelente .el de la limpieza muy servicial

8/10 Good

Sergio, argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación, limpieza y camas comodas.

Perfecto. Recomendable 100%. Buena atención y limpieza. Muy cómodo y completo el departamento.