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Hotel Casa Zañartu

4.0 star property

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Photo gallery for Hotel Casa Zañartu

Reception
Terrace/patio
Handrails in hallways
Hallway
Standard Triple Room, 1 Bedroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Avenida Compañia de Jesus 1520, Santiago, Santiago, 8320000
  • Place, Plaza de Armas
    ‪8 min walk‬
  • Place, Palacio de la Moneda
    ‪9 min walk‬
  • Place, Santa Lucia Hill
    ‪16 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪15 min drive‬

Room options

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

7.8 out of 10
Good
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom

8.6 out of 10
Excellent
(19 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

8.0 out of 10
Very good
(12 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Casa Zañartu

Colonial hotel with free breakfast and a 24-hour front desk
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Hotel Casa Zañartu offers 17 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Casa Zañartu 's great location. During your stay, you're just a quick walk from Former National Congress. Features include free breakfast, free WiFi in public areas, and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 7 minutes by car from Costanera Center and 10 minutes from Parque Arauco Mall
  • Pets welcome for free
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at Hotel Casa Zañartu .

Smoking is allowed in designated areas at this Colonial Santiago hotel.

Guests are served free continental breakfast daily from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Hotel Casa Zañartu has a restaurant on site.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 15 per day)

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Hardwood flooring in public areas
  • No lift
  • Tile flooring in public areas

More

  • Built in 1885
  • Colonial architecture
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 15 per day (328 ft away)
  • Pet deposit: USD 50 per stay
  • Service animals are exempt from fees
  • Hosted evening meal: USD 0

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Casa Zañartu Hotel Santiago
Casa Zañartu Hotel
Casa Zañartu Santiago
Casa Zañartu
Hotel Casa Zañartu
Hotel Casa Zañartu Hotel
Hotel Casa Zañartu Santiago
Hotel Casa Zañartu Hotel Santiago
Hotel Casa Zañartu By DOT Boutique

Reviews

Hotel Casa Zañartu Reviews

8.6

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 128 out of 249 reviews
Rating 8 - Good. 78 out of 249 reviews
Rating 6 - Okay. 25 out of 249 reviews
Rating 4 - Poor. 12 out of 249 reviews
Rating 2 - Terrible. 6 out of 249 reviews

Reviews

8/10 Good

nabil

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Nadezhda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff with good recommendations. The hotel is in walking distance to the historical center of Santiago and it is well mainained
Stayed 1 night in Jul 2025

4/10 Poor

Yung Hsin

Stayed 1 night in Apr 2025

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel overall with amazing and kind staff. Only complaint was the noisy street right outside the windows.
Stayed 4 nights in Jun 2025

10/10 Excellent

maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice historic hotel. If you enjoy antique architecture and style you will love it, which we do hence we enjoyed a a lot!
Stayed 1 night in May 2025

8/10 Good

Daniel, Grinnell

Travelled with partner, Travelled with group
Disliked: Staff & service
The hotel is in the condition expected for a historic building that has not had many upgrades. It is fairly comfortable and it is within walking distance of the Plaza de Armas and Casa de la Moneda. The staff is a bit forgetful and can throw your plans off. We requested for the breakfast to go on two occasions as they had offered when we checked in, but the staff forgot to request it to the kitchen and we had to purchase food elsewhere. Also, they offered to arrange a ride to the airport on our way out and we accepted and requested a van (four people with large suitcases) but when we’re picked up it was a small sedan. The driver said that the hotel staff did not make a special request for a larger car. So, overall, an okay stay, but definitely need better staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Ronald

Liked: Staff & service
I was led to believe it was four stars. I had room opening into a courtyard which was a restaurant during the day. The room has very few plugs and certainly no USB. Towels are old, worn and stained. Bed was good and sheets clean.
Stayed 3 nights in Apr 2025

8/10 Good

Martin

Stayed 3 nights in Mar 2025

6/10 Okay

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Zygmunt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, good value for money

Good value for money, great location, great service, breakfast acceptable minimum, very comfortable beds, no aircon may be a problem in the summer, in mid March opening the window in the evening and keeping it ajar for the night solved the no aircon problem Overall, we will stay again and not hessitate to recommend the place
Stayed 2 nights in Mar 2025

10/10 Excellent

joaquin

Liked: Cleanliness
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

The staff at Hotel Casa Zanartu were so helpful. We had issues with an excursion we wanted to book and they walked us through the whole thing. Even called the company for us and translated the exchange.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A piece of history

If you want a piece of history it's a good place to stay. Location is good.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First room very small and so upgraded. Second room was larger but had no proper air conditioning and faced onto a noisy courtyard. Breakfasts of low quality and had to upgrade coffee to avoid Nescafé packets. Front desk said area around hotel not safe at night although we nevertheless walked around. Staff, however, were very helpful at a hotel where infrastructure needs to be upgraded.
Stayed 6 nights in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It's a rather quaint building that isn't fancy. We just chose it more or less at random from the map, as it was fairly cheap. The front desk people have been very helpful and spoke good English. Overall, we're quite pleased with it.
Stayed 1 night in Feb 2025

8/10 Good

Matheus

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Historical place, but also very old. Great staff, nice location, not the best building, but still very nice
Stayed 3 nights in Nov 2024

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff. Unfortunately room a little warm and ac not great but it is an old colonial building.
Stayed 3 nights in Jan 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at Casa Zañartu. The staff is friendly, the rooms are clean, and breakfast is ample. There is a nice patio for sitting outside and a small restaurant/cafe is available. The ambiance feels very historic and like "old" Chile. Highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Alsu

Stayed 1 night in Dec 2024

8/10 Good

Joseph, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service
Not a very good breakfast especially for early risers.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Stayed 3 nights in Dec 2024

4/10 Poor

EUN MO EDWARD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Diane

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it here

The staff were super helpful. The room was comfortable. Love old hotels; they have so much character and charm
Stayed 2 nights in Dec 2024