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Departamentos Pontoni

3.0 star property

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2 outdoor pools
Apartment, 1 Bedroom
Apartment, 1 Bedroom | Private kitchen
Apartment, 1 Bedroom | Terrace/patio
Apartment, 2 Bedrooms | Private kitchen

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi
  • Gym

Explore the area

View in a map
Avenida Nueva Providencia 1372, Santiago, Region Metropolitana, 7500000
  • Place, Nescafé Theater of The Arts
    ‪3 min walk‬
  • Place, Municipal Market of Providencia
    ‪3 min walk‬
  • Place, Costanera Center
    ‪3 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • City view
  • 59 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Rooftop pool
Rho Departamentos
Providencia
  • Kitchen
  • Washing machine
  • Free Wi-Fi
  • Air-conditioning
4.9 out of 5, Exceptional, 115 reviews
The price is €48
18 Jun - 19 Jun
Rho Departamentos

About this property

Departamentos Pontoni

Along with 2 outdoor pools, this smoke-free apartment building has a fitness center and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a seasonal outdoor pool, and laundry facilities. Each apartment features a kitchen with a refrigerator and a microwave, plus a washing machine and a flat-screen TV with cable channels. Added amenities include free WiFi, a balcony, and a coffee/tea maker. Limited housekeeping is available.
Departamentos Pontoni offers 9 accommodations with coffee/tea makers and irons/ironing boards. Rooms open to balconies. Accommodations at this 3-star apartment have kitchens with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered on a limited basis and hair dryers can be requested.

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a fitness center.
During your stay at Departamentos Pontoni, you're just a quick walk from Nescafé Theater of The Arts. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a gym. This comfortable apartment building has 9 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washing machine, and a balcony
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities and a rooftop deck
  • Onsite recreation includes a gym
  • 14 minutes by foot from Clinica Santa Maria and a 2-minute drive from Costanera Center
As a guest of Departamentos Pontoni, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. WiFi is free in public spaces. Departamentos Pontoni also features a rooftop terrace and laundry facilities. For a fee, parking is available.

This 3-star Santiago apartment is smoke free.

Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10 per night)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 20 per stay

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Rooftop terrace

Laundry

  • Laundry facilities
  • Washing machine

Comfort

  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Iron/ironing board
  • Limited housekeeping

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 9 units

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Departamentos Pontoni

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per stay.
  • Cribs (infant beds) are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Departamentos Pontoni Aparthotel Santiago
Departamentos Pontoni Aparthotel
Departamentos Pontoni Santiago
Departamentos Pontoni
partamentos Pontoni Santiago
Departamentos Pontoni Santiago
Departamentos Pontoni Apartment
Departamentos Pontoni Apartment Santiago

Departamentos Pontoni Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 35 out of 79 reviews
Rating 8 - Good. 26 out of 79 reviews
Rating 6 - Okay. 14 out of 79 reviews
Rating 4 - Poor. 4 out of 79 reviews
Rating 2 - Terrible. 0 out of 79 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lourdes Cortes

Liked: Cleanliness, room comfort, communication
Good location and safe area.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Great stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

meng

Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff, although speaking Spanish only, was helpful and communicated throughout the check in process. Location was very good, near restaurants and minimarkets, as well as a Metro station, which provided ready access to sightseeing spots. The Cristobel Hill was 30 minutes away, and from there, one could take the gondola.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Alejandro

Liked: Cleanliness, room comfort, communication

Week long trip to Santiago and central region

Practical, convenient and well located apartment, will recomend for people on the go
Stayed 6 nights in Aug 2022
Verified

10/10 Excellent

Kensuke

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is next to the avenue and it's a little noisy outside in the night, but here is totally a very comfortable place to accommodate.
Stayed 10 nights in Feb 2023
Verified

10/10 Excellent

Ines

Liked: Amenities, property conditions & facilities, communication
Very good location on top of the subway
Stayed 5 nights in Jun 2023
Verified

6/10 Okay

Mark

Liked: Amenities, communication
Central location. Lengthy checkin. Pool was the main reason for booking this property. The pool was closed and seems to have been closed for many months.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Philippe

Liked: Cleanliness, amenities, property conditions & facilities
I had not realized it was an apartment. Getting in was complicated but there was help. The place is not new, but good. The street is very noisy. This was cost-effective.
Stayed 5 nights in Feb 2024
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, room comfort
Localização muito boa, setor muito bom para se locomover e bem servido
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

omar

Liked: Cleanliness, room comfort, communication

Exelente .

Muy buen departamento , a 100 mts. Del metro , zona muy segura y agradable . El departamento es amplio y con todas las cosas para una buena estadia .
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Cristian Leonardo

Liked: Cleanliness, room comfort, communication

Recomendado

El apartamento es cómodo y amplio
Stayed 1 night in Feb 2025
Verified

8/10 Good

María Inés

Liked: Cleanliness, room comfort, communication
Muy buena estadía. El anfitrión, muy atento a las necesidades.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, amenities, property conditions & facilities, communication
Os apartamentos são completos, tem todos os utensilios para cozinhar, limpeza realizada a cada 2 dias. A vista da janela é incrivel (Cerro San Cristobal) o Metro esta a poucos passos da portaria. Ar condicionado funciona bem, camas muito confortáveis. Voltarei em minha proxima visita a Santiago.
Verified

10/10 Excellent

José

Liked: Cleanliness, amenities, room comfort, communication
O apartamento e a localização são ótimos, próximos a pontos de interesse e transporte. Voltaria a me hospedar lá tranquilamente.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Luciene

Liked: Cleanliness, room comfort, communication
O lugar é perfeito, localização boa. Tem um mercado bem na esquina e o apartamento tem tudo o que vc precisa para preparar as refeições. O acesso ao local foi rápido e fácil. Recomendo!
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Gloriann

Propiedad cerca de metro, demasiado ruido en la noche
Stayed 8 nights in Oct 2023
Verified

8/10 Good

Verified traveller

Liked: Room comfort, communication
Disliked: Cleanliness

Estadia Chile

Apartamento muito bom numa localização excelente. A comunicação com Pedro foi excelente tambem. Bem confortável. Infelizmente a questao de limpeza e servico de quarto deixou a desejar. É um local com bastante barulho tambem, tivemos um pouco de dificuldade de acostumar nos primeiros dias, mas é algo que da pra entender ja que fica numa avenida principal.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Fabiola

Liked: Cleanliness, room comfort, communication
Todo tal cual en las imágenes, buena ubicación, limpieza.
Stayed 3 nights in May 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication
Lo único malo que encontré es que hay mucho ruido en esa ubicación por ser una avenida transitada. Pese a estar en piso alto, el ruido es incómodo.
Stayed 8 nights in Apr 2023
Verified

10/10 Excellent

Yerandy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent pero hay que buscar obciones de pago seguras y actualizado
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Maria Inés

Liked: Cleanliness, room comfort, communication

Recomendable

La estadía en Pontoni fue muy buena, súper recomendable. Ya nos hemos quedado en varias oportunidades. El señor Pedro fue muy atento, amable y siempre dispuesto a solucionar cualquier inconveniente presentado, estando siempre a la orden.
Stayed 10 nights in Jan 2023
Verified

10/10 Excellent

Mery

Liked: Cleanliness, room comfort, communication

Excelente

Todo excelente, buena ubicación y comodidad. Lo mejor la seguridad del lugar y el sector. Muy recomendable
Stayed 4 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Departamento con buena ubicación.

El departamento tiene muy buena ubicación, y están bien equipados.
Stayed 2 nights in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The photo of the roof top pool and view sold us. We were advised on arrival it was closed for cleaning on Mondays. This is not really a hotel, it is a series of rooms in an apartment building that are rented on a nightly basis. If you are looking for a no frills stay in a central location it could be for you. We checked out on arrival and secured rooms in a Novotel for same nightly rate.
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

JOSE A DE

Disliked: Cleanliness, staff & service

Estacionamento foi cobrado (US$ 10/ cada24 h!!)..

O WIFI NUNCA FUNCIONOU - dava sinal mas não funcionava! Péssimo! O apartamento não é novo, e é muito pequeno, com cama de casal e cama de solteiro. O pessoal da portaria se mostrou indiferente com nossa presença. A limpeza não é boa - o chão parece que nunca foi limpo. Trocaram as roupas de cama e banho apenas uma vez. Pedimos mais toalhas e não nos atenderam. Fiquem atentos ao estacionamento, pois na reserva disseram que havia vaga para carro e depois nos cobraram US$ 10 por dia!! a localização é ótima, mas o atendimento deixa a desejar. Há apartamentos muito melhores no mesmo prédio pelo mesmo preço e até mais baratos! NÃO TEM WIFI!! PROPAGANDA ENGANOSA!!
Stayed 5 nights in Dec 2018