A 24-hour front desk and free self parking are available at this hotel.
El Cielo de Santiago offers 14 accommodations. 42-inch Smart televisions come with digital channels.
Bathrooms include showers. This Santiago hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll find features like free self parking at El Cielo de Santiago.
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Free self parking
10.3 mi (16.6 km) from Cascada Cola de Caballo and 10.8 mi (17.4 km) from Cumbres de Monterrey National Park
Limited free parking is available on a first-come, first-served basis.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Free self parking on site
Limited number of on-site self parking spaces per unit
Conveniences
24-hour front desk
Outdoors
In the mountains
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch smart TV with digital channels
Streaming services
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
A damage deposit of MXN 2000 will be collected before check-in.
This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.
We've listed all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
El Cielo de Santiago Reviews
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window