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Four Points by Sheraton Santiago

3.5 star property

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Photo gallery for Four Points by Sheraton Santiago

Fitness facility
Property amenity
Outdoor pool
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038
  • Place, Costanera Center
    ‪5 min walk‬
  • Place, Gran Torre Santiago
    ‪6 min walk‬
  • Place, Clínica Indisa
    ‪11 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪21 min drive‬

Room options

Deluxe Two Double Room With City View

  • Sleeps 2

Deluxe King Room with City View

  • Sleeps 2

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(25 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(37 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Bed Room

  • Sleeps 2

Junior Suite, 1 King To 1 King Suite, Corner Room

  • Sleeps 2

Deluxe Suite, 1 King To 1 King Suite, Corner Room

  • Sleeps 2

Deluxe Guest Room, King To 1 King And 1 Queen

  • Sleeps 2

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About this property

Four Points by Sheraton Santiago

Hotel with 2 restaurants, 5-minute walk to Costanera Center
This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Four Points by Sheraton Santiago offers 127 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Santiago. During your stay, you're just a quick walk from Costanera Center. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Buganvilia Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 5 minutes by foot from Costanera Center and a 3-minute drive from Clinica Santa Maria
  • Airport and local-area shuttle service available for a fee
Four Points by Sheraton Santiago offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 5 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Santiago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
Buganvilia Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Bar 111 - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Terraza Beer Garden - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (CLP 9,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - December 2015
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 45000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults, and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 341 out of 645 reviews
Rating 8 - Good. 219 out of 645 reviews
Rating 6 - Okay. 58 out of 645 reviews
Rating 4 - Poor. 17 out of 645 reviews
Rating 2 - Terrible. 10 out of 645 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Juan martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente hotel, la gente , la atencion y sobre todo las personas que limpian , me olvide 2 camperas y me la recogieron y las recibi 10 dias deapues, gracias
Stayed 1 night in Sep 2025

10/10 Excellent

Rinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
The locativo
Stayed 6 nights in Jul 2025

6/10 Okay

Adalberto

Travelled with family
Disliked: Staff & service

Good expctation but the end

I had high expectations, but what happened on the last day marked my stay. I forgot my GoPro inside the locker with all the videos from our trip. I contacted the hotel, but they initially informed me they hadn't found it. I requested the hallway video from my floor. They replied me that found the camera, but I've been contacting them for 15 days, and each day there are more difficulties in getting it delivered. My family stay lasted from July 22nd to 29th, 2025. I'm losing hope of getting it back.
Stayed 7 nights in Jul 2025

10/10 Excellent

Siu Fen

Stayed 1 night in Aug 2025

10/10 Excellent

Andreia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Jaime França

Stayed 3 nights in Jul 2025

10/10 Excellent

Jesuino

Stayed 6 nights in Jul 2025

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

MARCOS AURELIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

TAINAH

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo serviço e atendimento

Eu havia solicitado alguma gentileza para minha mãe que fazia a primeira viagem internacional em seu aniversário de 80 anos. Mas não recebi nenhuma informação, sobre as demais condições do hoetel e serviço, estou bem satisfeito. Voltarei com certeza
Stayed 5 nights in Jul 2025

8/10 Good

Daniel Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

RONALDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção em Santiago Providencia

Um dos pontos principais do Hotel é a preocupação com o serviço e oferece ótimo atendimento. Serviço de quarto todos os dias, comodidade do estacionamento e a localização é muito boa. Vc consegue fazer muita coisa a pé. Apenas o café da manhã poderia variar as opções de um dia para o outro, mas está longe de ser ruim.
Stayed 5 nights in Jul 2025

10/10 Excellent

Danielly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Vanessa

Stayed 6 nights in Jul 2025

10/10 Excellent

christinne

Stayed 7 nights in Jun 2025

8/10 Good

Ines, SANTA ANA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the WiFi quality. We are a working couple and we need connectivity everywhere we go. The WiFi at this hotel was very slow and unpredictable
Stayed 3 nights in Apr 2025

8/10 Good

Troy E.

Stayed 2 nights in Apr 2025

10/10 Excellent

Fabrício

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very close to some excellent restaurants
Stayed 2 nights in Apr 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

6/10 Okay

JACOB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Construction to access the hotel was disturbing.
Stayed 3 nights in Mar 2025

8/10 Good

Kevin, Highlands Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean hotel. Not to far from Airport. Rooms had all the needed items. Close to bars and restaurants. Used their taxi service back to the airport, excellent car and good service. Pleasant 2 night stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

James, Columbia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Four Points by Sheraton in Santiago. The staff was friendly, professional, and always ready to help with any requests. My room was spacious, clean, and very comfortable, with a great bed and all the amenities I needed. The hotel’s location was perfect—close to great restaurants, shops, and public transport, making it easy to explore the city. Overall, a fantastic experience, and I would definitely stay here again! Highly recommend!
Stayed 4 nights in Mar 2025