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Four Points by Sheraton Santiago

3.5 star property

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Photo gallery for Four Points by Sheraton Santiago

Outdoor pool
Fitness facility
2 restaurants; breakfast, lunch and dinner served
Exterior
Deluxe Room, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Santa Magdalena No 111, Santiago, Region Metropolitana, 751 0038
  • Place, Sculpture Park
    ‪4 min walk‬
  • Place, Costanera Center
    ‪5 min walk‬
  • Place, Clínica Indisa
    ‪13 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(29 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(39 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

Deluxe Suite, 1 King Bed, Corner

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

Junior Suite, 1 King Bed, Corner

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Santiago

This smoke-free hotel features 2 restaurants, an outdoor pool, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite. Housekeeping is available on request.
Four Points by Sheraton Santiago offers 127 accommodations with minibars and safes. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include change of bedsheets.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Four Points by Sheraton Santiago. During your stay, you're just a quick walk from Costanera Center. Free WiFi in public areas, 2 restaurants, and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Buganvilia Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 5 minutes by foot from Costanera Center and a 3-minute drive from Clinica Santa Maria
  • Airport and local-area shuttle service available for a fee
Four Points by Sheraton Santiago offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business center, 5 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the business-friendly Four Points by Sheraton Santiago. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Santiago hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:00 AM.
Buganvilia Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
Bar 111 - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Terraza Beer Garden - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered parking on site (CLP 9,000 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; CLP 18,000 to 20,000 for adults and CLP 18,000 to 20,000 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar 111
  • Buganvilia Restaurant
  • Terraza Beer Garden

Things to do

  • Bicycle storage
  • Health club
  • Library
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2002
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from May 27 2026 to January 1 2027 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CLP 45000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CLP 18000 to 20000 for adults, and CLP 18000 to 20000 for children
  • Airport shuttle fee: CLP 38000 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: CLP 9000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 45000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Four Points by Sheraton Santiago offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in November and close in April.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

FOUR POINTS SANTIAGO
FOUR POINTS SHERATON Hotel SANTIAGO
FOUR POINTS SHERATON SANTIAGO
SANTIAGO FOUR POINTS
SHERATON FOUR POINTS SANTIAGO
SHERATON SANTIAGO FOUR POINTS
Four Points Sheraton Santiago Hotel
4 Points By Sheraton Santiago
Four Points By Sheraton Santiago Hotel Santiago
Four Points by Sheraton Santiago Hotel
Four Points by Sheraton Santiago Santiago
Four Points by Sheraton Santiago Hotel Santiago

Four Points by Sheraton Santiago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 376 out of 701 reviews
Rating 8 - Good. 233 out of 701 reviews
Rating 6 - Okay. 61 out of 701 reviews
Rating 4 - Poor. 18 out of 701 reviews
Rating 2 - Terrible. 13 out of 701 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Irwin

Liked: Cleanliness, amenities, property conditions & facilities
Convient location to bars and restaurants. Staff helpful and rooms clean.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
clean room, friendly staff, tasty breakfast, good area
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city and nice hotel close to everything
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Manish

Liked: Cleanliness, amenities, property conditions & facilities
Awesome hotel with small pool
Stayed 1 night in Jan 2026
Verified

8/10 Good

Glauco

Liked: Cleanliness, staff & service, amenities
Nice area.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ricardo A C

Liked: Cleanliness, staff & service, amenities
Great room, with a wonderful view. Its very close to Costanero Mall, restaurants, bar and coffee shops. Good breakfast, with many options. I really enjoyed my time at the place
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities
The staff was very corteus and the room was clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JACOB

Liked: Cleanliness, amenities, property conditions & facilities
Fast and nice
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Castanera, lots of neat dining options around
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, property conditions & facilities, room comfort

Great stay

Excellent location, close to restaurants
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Excellent
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Very close to some excellent restaurants
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Marion

Liked: Amenities
Location was good, lots of restaurants around, and friendly people
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Carly

Liked: Cleanliness, property conditions & facilities
Totally equipped for what we wanted
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

FABRICIO

Liked: Cleanliness, property conditions & facilities
Amazing location
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Super central location, walkable to great restaurants. highly recommend
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Close to a lot of Santiago’s best attractions.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Chiu Shing

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bartender Angelica, housekeeping staff, restaurant staff, front desk staff, and doorman are all exceptionally professional in the performance of their duties. And each of them made me feel genuinely welcome to stay in their hotel.
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to local restaurants, would recommend it
Verified

10/10 Excellent

sam

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Friendly staff. Very safe area. Tons of dining options around the hotel.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff spoke english and were all very helpful and friendly
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Rinaldo

Liked: Cleanliness, staff & service, property conditions & facilities
The locativo
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Lisbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful hotel. Great staff service and offers private shuttles /tours which are provided by amazing staff too. We were able to cruise the city with driver Felipe and he was simply the best.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Cheyenne

Liked: Cleanliness, staff & service, amenities
Friendly, helpful front desk staff. Our room (306) over looked an unsightly building next door, air conditioner was very noisy. and bath towels were the size of beach towels. Elevator access to guest room floors should be accessible only with guest room key for security purpose, especially during midnight through morning shift. With your current system, anyone and everyone can access guest floors.
Stayed 2 nights in Feb 2026