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Holitel

3.0 star property

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Photo gallery for Holitel

Reception
Reception
Exterior
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
840 Av. Los Leones, Santiago, Región Metropolitana, 7500000
  • Place, Costanera Center
    ‪13 min walk‬
  • Place, Municipal Market of Providencia
    ‪16 min walk‬
  • Place, Clínica Indisa
    ‪4 min drive‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms, Non Smoking

Deluxe Room, 2 Bedrooms, Non Smoking

Deluxe Room, 2 Bedrooms, Non Smoking

  • Sleeps 4
  • 1 Single Bunk Bed and 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Mixed Dorm

Family Suite, Mixed Dorm

Family Suite, Mixed Dorm

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Holitel

Hotel with free parking, near Costanera Center
This hotel features a 24-hour front desk, free newspapers, and tour/ticket assistance. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden and a TV in a common area.
Holitel offers 15 air-conditioned accommodations with safes and slippers. Beds feature premium bedding. 32-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Holitel, you'll be within walking distance of Costanera Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include free lobby newspapers, locker space, and an elevator
  • Just a 2-minute drive from Costanera Center and 7 minutes from Parque Arauco Mall
  • Airport shuttle service available for a fee
Free breakfast is served daily. WiFi is free in public spaces. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Holitel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Santiago hotel.

Guests are served free continental breakfast daily from 8:00 AM to 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • Netflix

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Holitel Hotel Santiago
Holitel Santiago
Holitel Hotel
Hotel Holitel Santiago
Santiago Holitel Hotel
Hotel Holitel
Holitel Hotel
Holitel Santiago
Holitel Hotel Santiago

Holitel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 13 out of 25 reviews
Rating 8 - Good. 1 out of 25 reviews
Rating 6 - Okay. 3 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 6 out of 25 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rose marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estadia ,el lugar muy centrico y agradable ,personal muy atento!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 4 nights in Nov 2024

10/10 Excellent

MOHAMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

MOHAMAD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Ivan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is terrible and they overcharged aditional fees
Stayed 2 nights in Oct 2023

10/10 Excellent

Nayarit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Holitel Hotel, Santiago, Chile.

The Holitel hotel in Santiago, Los Leones, Providencia is a friendly and well run hotel. The rooms are comfortable and plenty of Wifi for internet roaming. And added bonus is the breakfast included in this hotel. I thoroughly enjoyed my stay at the Holitel Hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Yelyzaveta

Disliked: Staff & service

Terrible customer service

I booked a room through Hotels, and few minutes before the check in, when I called the hotel they told me they are out of rooms and it’s impossible that I have a booking with them. I sent them the receipt on Whatsapp and they totally ignored me. No answer, no apology, nothing. Terrible service, and zero communication.
Stayed 1 night in Mar 2022

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

10/10 Excellent

Hernan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cesar Alberto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Fabricio

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssima experiência neste hotel.

Nao recomendo o Hotel porque o quarto tinha um cheio ruim, banheiro velho e com problema de fechar a janela, ralo do chuveiro ficava cheio e sem aquecedor. Sem variedades no cafe da manha, todo dia a mesma coisa. Pela fotos e bom, mas pessoalmente e horrivel..
Stayed 5 nights in Aug 2024

4/10 Poor

Gilberto

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

FRUSTANTE!

FOI UMA EXPERIENCIA FRUSTANTE PELO CUSTO BENEFICIO, APARTAMENTOS EXTREMAMENTE APERTADOS, SEM FRIGOBAR! O QUE NAO CONDIZ COM A FOTO PROPAGANDA DO HOTEL! CAFÉ DA MANHA INCLUSO MAS MUITO SIMPLES. ÚLTIMO DIA DE PERNOITE RESOLVERAM PINTAR UMA PAREDE DA SALA DO CAFE COM TINTA EXTREMAMENTE FORTE DE CHEIRO, QUE CONTAMINOU TODO O HOTEL, CHEGANDO À DA DAR DOR DE CABEÇA NOS HOSPEDES. UNICO PONTO POSITIVO ERA A LOCALIZAÇÃO! NÃO VOLTARIA LÁ E NÃO RECOMENDO.
Stayed 6 nights in Jun 2024

2/10 Terrible

Tomislav

Business traveller
Liked: Cleanliness
Disliked: Staff & service, room comfort
Muy mala la acústica se escuchaba todo más parece motel que Hotel considero que es un motel parejero no lo recomiendo. Si bien es cierto, es barato y para pasar la noche no está a la altura
Stayed 3 nights in May 2024

4/10 Poor

Fernando

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Mucho por mejorar en la habitación. La ducha estaba rota y el receptáculo se llenaba de agua con facilidad. Aire acondicionado descompuesto. Al mencionarlo, no hicieron ningún esfuerzo por solucionarlo. Nos cargaron impuestos que supuestamente estaban incluidos con el precio de la reserva.
Stayed 1 night in Apr 2024

8/10 Good

Nicolás

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gladys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Desde 19.11 al 22.11

La atención del personal muy buena y atenta. Destaco a cada uno de ellos por su amabilidad y atención
Stayed 3 nights in Nov 2023

6/10 Okay

FERNANDO

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort

HORRIBLE

La habitación es demasiado pequeña, la limpieza es horrible, habia resto de una manzana cuando llegamos, y el piso de baño con mucho polvo
Stayed 1 night in Jul 2023

10/10 Excellent

patrcio

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Pésima experiencia.

Las fotos no hacen match con el lugar. El edificio en general es sucio. Los dueños viven en el primer piso y cocinan su comida en el restaurante; cuando esto pasa todos los pisos huelen a grasa. Las habitaciones tienen unos 8-10mts2 sin suficiente espacio para abrir las maletas. No hay servicio en la recepción 24hrs; si sales hasta tarde es necesario tocar el timbre y esperar para que te dejen entrar al edificio. El desayuno es solo dos rebanadas de pan blanco con una rebanada de jamón y otra de queso. No es como aparece en las fotos.
Stayed 6 nights in Jan 2022

6/10 Okay

Mónica

Business traveller
Liked: Cleanliness
La relación precio/calidad no fue la esperada
Stayed 2 nights in Mar 2020