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Hotel Castillo

3.0 star property

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Photo gallery for Hotel Castillo

Exterior
Exterior detail
Interior entrance
Interior entrance
Double Room, 1 Double Bed

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Pio Nono, 420, Barrio Bellavista, Santiago, Región Metropolitana, 7500000
  • Place, Chilean National Zoo
    ‪1 min walk‬
  • Place, Santiago Metropolitan Park
    ‪1 min walk‬
  • Place, Patio Bellavista
    ‪6 min walk‬
  • Airport, Santiago (SCL-Arturo Merino Benitez)
    ‪18 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed

Double Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

Twin Room, 2 Single Beds

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Castillo

Concierge services, a 24-hour front desk, and tour/ticket assistance are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided.
Hotel Castillo offers 12 accommodations. Televisions come with cable channels.

Bathrooms include shower/tub combinations. This Santiago hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

During your stay at Hotel Castillo, you're just a quick walk from Parque Metropolitano. Free breakfast, free WiFi in public areas, and concierge services are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include a concierge and tour or ticket assistance
  • 5 minutes by car from Costanera Center and 9 minutes from Parque Arauco Mall
Free breakfast is available daily. WiFi is free in public spaces. Hotel Castillo also features tour/ticket assistance and concierge services.
Guests are served free continental breakfast daily from 8 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8 AM to 10 AM

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Room amenities

Bedroom

  • Free cot

Bathroom

  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Castillo Santiago
Hotel Castillo
Castillo Santiago
Hotel Castillo Hotel
Hotel Castillo Santiago
Hotel Castillo Hotel Santiago

Hotel Castillo Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 3 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

6/10 Okay

Grace, USA

Liked: Staff & service
Disliked: Property conditions & facilities

Pleasant

The staff were very friendly even they cannot speak English. The place is just very old. Furniture,curtains, bed ,bathroom,bedcover and towels just need to be upgraded or replace but overall stay was ok.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel antigo e sem infra instrutura.

Bom atendimento e localização bacana. Café da manhã não procede com as imagens do site, não é buffet ou continental. Quartos de baixo nível (cobertores, mobílias e objetos antigos). O hotel deve ter menos de 3 estrelas.

4/10 Poor

Jeferson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel antigo e em más condições de conservação.

Hotel antigo e em más condições de conservação. Café da manhã péssimo. Banheiro em mal estado de conservação e funcionamento.

10/10 Excellent

Robert, Rio de janeiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente estadia

A localizacao é a melhor possvel. Bem ao lado da entrada do parque. Alem disso o atendimento de todos nos surpreendeu. Muita simpatia generosidade e cortesia

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet ligger ideelt, hvis man er til natteliv og er desværre nabo til et diskotek, som dog kun har åbent i weekenden. Området er hyggeligt, når man går væk fra Pio Nono. Der er meget trafikstøj - men ellers et hyggeligt gammelt hotel. Meget slidt. Simpel morgenmad.